Farrell Heyworth
1.6/5, 209 reviews
16% recommended
52% sales valuation accuracy
58% sales fee satisfaction



Property Features

Farrell Heyworth Estate Agents are one of the largest independent estate agency groups in the North West with over 20 offices specialising in Residential Sales, Lettings, Auctions, EPCs, Mortgage Services, Conveyancing, Insurance and Surveys and Valuations. show more Farrell Heyworth Estate Agents are one of the largest independent estate agency groups in the North West with over 20 offices specialising in Residential Sales, Lettings, Auctions, EPCs, Mortgage Services, Conveyancing, Insurance and Surveys and Valuations.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 52% 58% £65,000 £1,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 15 2 49 10 20 10 14 4 78
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Disgusting is the only word to describe this letting agency. ......”

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Feb 17,2024
Minithumbdown
By: 'Emily'
Feb 17,2024
0 people found
this helpful
Disgusting is the only word to describe this letting agency. After renting a property from them for 10 years and keeping it in impeccable condition, I was issued a Section 21, in October 2023. This came 2 weeks after I complained about an issue with ongoing mould & damp. The ...
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“Disgraceful Lettings Agency...”

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Feb 03,2024
Minithumbdown
By: 'Emily'
Feb 03,2024
2 people found
this helpful
Disgusting is the only word to describe this letting agency. PRESTON BRANCH. After renting a property from them for 10 years and keeping it in impeccable condition, I was issued a Section 21, in October 2023. This came 2 weeks after I complained about an issue with ongoing mould & ...
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“If I could give 0 stars I would...”

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Dec 14,2023
Minithumbdown
By: 'Christine'
Dec 14,2023
1 people found
this helpful
If I could give 0 stars I would My experience with Farrell Heyworth estate agents (Lancaster) has been extremely disappointing. We have dealt with both the lettings and the sales department over the past three + years. I've encountered numerous issues, primarily concerning poor communication and high ...
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“Worst of the Worst...”

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Oct 27,2023
Minithumbdown
By: 'Donald'
Oct 27,2023
0 people found
this helpful
They are a joke, go somewhere else.Hastle and lies from start to finish. Some nice staff but unfortunately coherced from useless management...
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“Horrible estate agents can't get the address ......”

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Aug 03,2023
Minithumbdown
By: 'Karen Price'
Aug 03,2023
2 people found
this helpful
Horrible estate agents can't get the address right on a rented property in chorley the advertised property information is all wrong even the bedrooms. In my eyes it's 3bed not 2 and it doesn't need renovation. You never reply back are pick up your telephones.i ...
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“Very helpful staff in helping us view and sec......”

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Jul 19,2023
Minithumbup
By: 'Ian'
Jul 19,2023
0 people found
this helpful
Very helpful staff in helping us view and secure a property....
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“WORST SERVICE AND VERY RUDE...”

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May 12,2023
Minithumbdown
Daniel
By: 'S'
May 12,2023
3 people found
this helpful
My review is 100 percent true based on my own experience with the manager Daniel from the barrow in Furness branch on the telephone Thursday 11 may 2023 in the afternoon. I am from London not local and wanted to view a couple of properties in Barrow as ...
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“Stay away!!!...”

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Apr 04,2023
Minithumbdown
By: 'Carl'
Apr 04,2023
4 people found
this helpful
I have recently moved out of a property I was renting from this terrible company. 3 years i waited for them to fix my bedroom window which would not open causing mould and a fire hazard. The bathroom was covered in mould due to no ventilation ...
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“Can I give 0 stars?...”

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Mar 17,2023
Minithumbdown
By: 'Amy'
Mar 17,2023
4 people found
this helpful
Can I give 0 stars? Our property went on the market almost 15 weeks ago, and in all that time we've had 2 viewings. Even in the slowest market this seems unreasonable. The communication from the office has been very poor, we received a viewing from somone I ...
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“ATTENTION ALL LANDLORDS...”

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Mar 05,2023
Minithumbdown
andrew
By: 'Andrew Reeves'
Mar 05,2023
1 people found
this helpful
ATTENTION ALL LANDLORDS Do not under any circumstances sign a contract with Farrell and Heyworth manage your property, go somewhere else, anywhere else in fact. The contract locks you into using them and to remove your property from them, which you will probably want to ...
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“Worst estate agent I have ever used...”

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Mar 03,2023
Minithumbdown
By: 'thanos'
Mar 03,2023
1 people found
this helpful
Worst estate agent I have ever used, and that is saying something. On a viewing they left a large window open. It let rain in and broke plaster off where it had blown open. I am trying to get them to pay for it. They ...
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“I don’t normally write reviews, however felt ......”

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Dec 08,2022
Minithumbup
Katie
By: 'Jen'
Dec 08,2022
0 people found
this helpful
I don’t normally write reviews, however felt I needed to share my positive experience of the service I received from Farrell Heyworth. Nothing was too much trouble and all the staff especially Katie helped me immensely. Thank you again for all your support and ...
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“Purchasing my house...”

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Dec 06,2022
Minithumbup
Katie
By: 'Fi'
Dec 06,2022
0 people found
this helpful
Thank you for all your help and support whilst I was purchasing my house. I am very happy with the service I received and communication was never an issue. Katie and Taleah were very friendly, helpful and genuine. Thank you all again....
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“Requested to view a rental property...”

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Dec 01,2022
Minithumbdown
Jenifer
By: 'shah'
Dec 01,2022
0 people found
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Requested to view a rental property on the day it was listed asked if a viewing can be arranged however got told oh we are waiting for more interest in the property so we could make a collective viewing contacted the person called Jenifer multiple ...
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“Farrell Heyworth have to be amongst the worst......”

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Nov 16,2022
Minithumbdown
By: 'Kat1994'
Nov 16,2022
1 people found
this helpful
Farrell Heyworth have to be amongst the worst letting agents in the North-West. I have been forced to give them 1 star as it is impossible to leave them ‘zero’. They have habitually made mistakes in the management of my property, costing me hundreds of pounds ...
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“Shocking company, avoid renting with them if ......”

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Sep 20,2022
Minithumbdown
By: 'Mike Mike'
Sep 20,2022
1 people found
this helpful
Shocking company, avoid renting with them if possible, do not care about there tenants, take days to reply and whenever you ring up it’s always ‘we’ll call you back’ you will never be called back untill you chase it up again. Very difficult ...
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“Very unprofessional...”

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Aug 05,2022
Minithumbdown
By: 'Michael'
Aug 05,2022
1 people found
this helpful
Very unprofessional. The company has a viewing policy that you need to prove your mortgage in principle and fund proof in order to arrange a viewing. After I got everything sorted and sent, they told me that the property was already gone when I first ...
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By: Claire
Aug 10, 2022
View all comments (1)
They are useless!! They couldn’t sell our lovely 3 bedroom properly in a popular area of Preston a few months ago despite us selling it under market valuation for a quick sale as we had already found a property to buy - and in the current property market!! We eventually got a seller after 5 months (!) on the market but they pulled out after 3 months due to the lack of contact from FH making them feel anxious that nothing was happening. Terrible TERRIBLE customer service, absolutely no contact ...

“I've been trying to rent a house and the staf......”

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May 24,2022
Minithumbdown
By: 'Carlos'
May 24,2022
1 people found
this helpful
I've been trying to rent a house and the staff at Lancaster have been very rude and discriminatory. I had my English friend call and enquire about the same house and they gave them the information....
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“Absolutely dreadful and I would advise to ste......”

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May 05,2022
Minithumbdown
By: 'Devil'
May 05,2022
1 people found
this helpful
Absolutely dreadful and I would advise to stear clear. Thry were useless at solving issue and as an ex tennet its been so bad and I def felt alone and had yo sort out and resolve with the landlady...
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“More clarity in descriptions needed, it seems...”

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Feb 28,2022
Minithumbdown
Sarah
By: 'Katrina Chinn'
Feb 28,2022
2 people found
this helpful
I have only viewed 3 properties with this agent and that was 3 too many. One was ok but the area was so run-down that I though it was due for compulsory purchase to expand a motorway or a bypass. The other two seemed to need so ...
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“Applied for so many houses through the the La......”

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Feb 07,2022
Minithumbdown
By: 'Joanne'
Feb 07,2022
4 people found
this helpful
Applied for so many houses through the the Lancaster agents. On two separate occasions I was told that as soon as the properties became available for viewing they would let me know... They didn't!!! Searching for properties is stressful enough without these adding to your ...
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“Appalling customer service....”

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Jan 28,2022
Minithumbdown
By: 'LMC'
Jan 28,2022
3 people found
this helpful
Rang yesterday, same day house went on the internet, regarding a viewing, took all details and explained they would ring me back as they was doing block bookings for viewing. Just noticed today it has a sold sign. no contact NOTHING. appalling customer service. definitely ...
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“Goodness knows how this company get 5-star re......”

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Jan 26,2022
Minithumbdown
By: 'Julie Jackson'
Jan 26,2022
1 people found
this helpful
Goodness knows how this company get 5-star reviews, as the service I've received on behalf of my 81-year-old mother has been beyond appalling. My mother’s fridge freezer broke between Christmas and new year. I reported the issue via the online reporting system and was ...
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“Turning purchasers away...”

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Dec 06,2021
Minithumbdown
By: 'John'
Dec 06,2021
0 people found
this helpful
I approached them a few times via email to see properties. They didn't have the courtesy to even reply. When they did reply they weren't even prepared to arrange a viewing unless I could prove I was in a "proceedable" position. So they are turning ...
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“I put my property on the market with company,......”

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Nov 17,2021
Minithumbdown
By: 'Katie B'
Nov 17,2021
1 people found
this helpful
I put my property on the market with company, one woman apparently requested countless times to view. She had most of the asking price but would need a small loan to meet te price. Everyone else either didn’t turn up or hadn’t sold. ...
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“Director replied 4 months after my complaint....”

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Nov 03,2021
Minithumbdown
J
By: 'Peter'
Nov 03,2021
0 people found
this helpful
Got a reply from a director almost 4 months after my review but not a reply to my complaint. Still didn't offer a viewing on the property that I enquired about that is STILL up for sale. Just HILARIOUS. DEFINITELY the most unprofessional company I have ...
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“They are very professional and very efficient......”

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Nov 01,2021
Minithumbup
By: 'Martha Leary'
Nov 01,2021
0 people found
this helpful
They are very professional and very efficient! It’s the second time that we used their services and it’s been always first class! I’ll recommend it to everyone....
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“Customer service is rubbish...”

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Jul 29,2021
Minithumbdown
By: 'Jade'
Jul 29,2021
4 people found
this helpful
Initial viewing of the house was quick and helpful. However, was meant to move in earlier this week and was then told further documents needed to be sent over. Why was this done on the day we were supposed to move in? Move in date ...
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“I have exchanged many email with Carol Dennis......”

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Jul 15,2021
Minithumbup
Carol
By: 'Christine'
Jul 15,2021
0 people found
this helpful
I have exchanged many email with Carol Dennison and she has always responded quickly and given really good advice, it's been a pleasure to deal with such a nice lady...
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“Terrible experience. Highly unrecommended! Ly......”

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Jul 12,2021
Minithumbdown
By: 'Luk'
Jul 12,2021
1 people found
this helpful
Terrible experience. Highly unrecommended! Lying to people about the properties and waisting their time. I won't be using their service and I won't recommend anyone using it....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Farrell Heyworth

Regional Awards won by Farrell Heyworth

Individual Branch Awards


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