5 Star Review
May 11,2019
By:
'Linda'
May 11,2019
Branch: St Annes, 15-17 Orchard Road
Services: Sales (as a Vendor)
Sold price: £91500
Would you recommend?: Yes
Postcode: FY8
Branch: St Annes, 15-17 Orchard Road
Sales (as a Vendor)
Sold price: £91500
Postcode: FY8
0
people found
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Fantastic service, cannot praise them enough. Simon the manager especially but all of the staff are supportive and helpful. Wonderful :)...
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Comment on agent fees
Good
0
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1 Star Review
Apr 27,2019
By:
'Fuat'
Apr 27,2019
Branch: Morecambe, 3-7 Victoria Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: LA4
Branch: Morecambe, 3-7 Victoria Street
Sales (as a Buyer)
Postcode: LA4
6
people found
this helpful
As a first time home buyer I would NOT recommend anyone use this estate agents. At the start they seemed friendly and helpful but don't let that fool you, if you run into any problems they are not helpful at all. They should have had ...
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6
people found
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1 Star Review
Apr 03,2019
By:
'Maria'
Apr 03,2019
Branch: Barrow In Furness, 76 Cavendish St
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: LA19
Branch: Barrow In Furness, 76 Cavendish St
Sales (Prospective customer)
Postcode: LA19
7
people found
this helpful
This company are incompetent. Given the business from your move and still can't get our property on the market. Don't return phone calls. An absolute Joke!...
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Comment on agent fees
Waste of time
7
people found
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“Missed property valuation...”
1 Star Review
Apr 01,2019
By:
'Stewart'
Apr 01,2019
Branch: Preston, 309 Garstang Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: PR2
Branch: Preston, 309 Garstang Road
Sales (Prospective customer)
Postcode: PR2
5
people found
this helpful
Had a valuation appointment scheduled in. Surveyor called to say he would be late. In the end, he never came with no explanation as to why. Tried to ring him, he just ignored calls. Rung to the office, was told they would look into it ...
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5
people found
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1 Star Review
Mar 29,2019
By:
'I'
Mar 29,2019
Branch: Blackpool, 56A Highfield Road, South Shore
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: FY4
Branch: Blackpool, 56A Highfield Road, South Shore
Sales (Prospective customer)
Postcode: FY4
12
people found
this helpful
Absolutely DISGUSTING ethics from this company. After making an offer on a property at the beginning of the week and it being accepted. We were told that the property was ours and it would be taken off the market. We took in all our details ...
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12
people found
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“Absolutely disgraceful!...”
1 Star Review
Jan 10,2019
By:
'Holly'
Jan 10,2019
Branch: Barrow In Furness, 76 Cavendish St
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LA14
Branch: Barrow In Furness, 76 Cavendish St
Lettings (as a Tenant)
Postcode: LA14
14
people found
this helpful
NOTICE TO ALL PEOPLE IN THE BARROW IN FURNESS AREA. DO NOT RENT 41 SILLOTH CRESCENT, WALNEY. The landlord AND Farrell and Heyworth will cause you nothing but problems! They allowed us to redecorate the property (out of our own pocket) then gave us notice to ...
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Comment on agent fees
Absolutely over priced!
14
people found
this helpful
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“Excellent attention to detail...”
5 Star Review
Dec 04,2018
By:
'Ann'
Dec 04,2018
Branch: St Annes, 15-17 Orchard Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: FY8
Branch: St Annes, 15-17 Orchard Road
Sales (as a Vendor)
Postcode: FY8
2
people found
this helpful
All staff atFH gave their full attention to finding clientele to view my property. They said it would sell it....
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Comment on agent fees
Good
2
people found
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“Probably cost a sale...”
1 Star Review
Nov 14,2018
By:
'Nigel'
Nov 14,2018
Branch: Morecambe, 3-7 Victoria Street
Services: Sales (Prospective customer)
Sold price: £260000
Would you recommend?: No
Postcode: LA3
Branch: Morecambe, 3-7 Victoria Street
Sales (Prospective customer)
Sold price: £260000
Postcode: LA3
10
people found
this helpful
This is my experience.
Initially I listed my house with GF properties. After a few months of only a handful of viewings I was contacted by Farrell Heyworth, in particular John Holloway- branch manager at Morecambe.. He insisted they had clients waiting to buy such ...
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Comment on agent fees
Where is my refund
10
people found
this helpful
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1 Star Review
Nov 09,2018
By:
'Annoyed'
Nov 09,2018
Branch: Thornton-Cleveleys, Landmark House, 5a Cleveleys Avenue
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: FY5
Branch: Thornton-Cleveleys, Landmark House, 5a Cleveleys Avenue
Sales (Prospective customer)
Postcode: FY5
13
people found
this helpful
My property was up for sale with these people for 3 months with only one viewer, turned out to be a time waster. it was removed from their books over 3 months ago, after contacting them at least 6 times asking them to remove it from Rightmove it ...
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13
people found
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“Don't be bullied into selling...”
1 Star Review
Oct 14,2018
By:
'Mr'
Oct 14,2018
Branch: Lancaster, 53a Market Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: LA13
Branch: Lancaster, 53a Market Street
Sales (Prospective customer)
Postcode: LA13
9
people found
this helpful
After putting my home on the market with FH, it took them a few attempts to take the photos, but it was completed within 2 weeks. I wanted my home listed as a premium property on Rightmove, dispite this the property was not listed as such. ...
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9
people found
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1 Star Review
Oct 12,2018
By:
'Staying'
Oct 12,2018
Branch: Thornton-Cleveleys, Landmark House, 5a Cleveleys Avenue
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: FY2
Branch: Thornton-Cleveleys, Landmark House, 5a Cleveleys Avenue
Sales (Prospective customer)
Postcode: FY2
17
people found
this helpful
The only professional we experienced was Justin the manager, who has since left the business. He came round taking pictures and discussing everything with us, he was very good at his job. The only reason we went with these charlatans in the first place is ...
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Comment on agent fees
If they had sold.my house i would have complained as they did absolutely nothing for 6 months.
17
people found
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1 Star Review
Oct 09,2018
By:
'Bev'
Oct 09,2018
Branch: Chorley, 1 Oak House High Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: PR6
Branch: Chorley, 1 Oak House High Street
Sales (as a Vendor)
Postcode: PR6
5
people found
this helpful
After sales does not exist. Chorley branch managed to achieve a sale on my property but the after sales team are not interested in progressing the sale to completion. They get information wrong and do nothing to advise you on progress. If you try to ...
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Comment on agent fees
I have had to make a formal complaint about a reduction in the fee due to their disgraceful service.
5
people found
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“What a disappointment!...”
1 Star Review
Oct 05,2018
By:
'PBS'
Oct 05,2018
Branch: Carnforth, 26 Market Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: LA6
Branch: Carnforth, 26 Market Street
Sales (as a Vendor)
Postcode: LA6
7
people found
this helpful
In nearly two years Farrell Heyworth never once missed an opportunity to disappoint.
All an agent has to do is administer a prompt sale at valuation and keep the seller happy. They managed a total fail in all respects.
No matter how many times they ...
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Comment on agent fees
They should have paid me for this service
7
people found
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5 Star Review
Sep 22,2018
By:
'Danny2000'
Sep 22,2018
Branch: Southport, 14 Post Office Avenue
Services: Sales (as a Buyer)
Sold price: £312
Would you recommend?: Yes
Postcode: PR8
Branch: Southport, 14 Post Office Avenue
Sales (as a Buyer)
Sold price: £312
Postcode: PR8
0
people found
this helpful
From the very first viewing when looking at the property , Russel was very polite and helpful with all questions , I was still waiting in my mortgage to go through, which was going to take some time. I first viewed property with ball and Percival. Who ...
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Comment on agent fees
Good
0
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1 Star Review
Aug 16,2018
By:
'gaz'
Aug 16,2018
Branch: Morecambe, 3-7 Victoria Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: LA13
Branch: Morecambe, 3-7 Victoria Street
Sales (as a Vendor)
Postcode: LA13
8
people found
this helpful
not to be trusted, they lie through their teeth from manager to cleaner. they are also very expensive compared to better estate agents in the area. Not to be trusted....
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Comment on agent fees
to high and they charge commision on original quote not eselling price.
8
people found
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“Shocking do not waste your time...”
1 Star Review
Aug 03,2018
By:
'Is'
Aug 03,2018
Branch: Blackpool, 56A Highfield Road, South Shore
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: FY4
Branch: Blackpool, 56A Highfield Road, South Shore
Sales (Prospective customer)
Postcode: FY4
8
people found
this helpful
Lied from the outset. They said they had a catalogue of buyers for the property. They didn't manage to produce a single viewing from their "contacts". Will hammer you for reductions. Its easy to sell an undervalued house after all.
Far better service providers out ...
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Comment on agent fees
Expensive
8
people found
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1 Star Review
Aug 02,2018
By:
'Khan'
Aug 02,2018
Branch: Bolton, 32-34 Churchgate
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: BL5
Branch: Bolton, 32-34 Churchgate
Lettings (as a Tenant)
Rent PCM: £550
Postcode: BL5
6
people found
this helpful
The worst agency to deal with as tenants. Wouldn't even want to give 1 star.
While in the property, everytime a problem was reported you have to chase up with them yourselves. Now that we no longer are their tenants we have to chase them for ...
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6
people found
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“Rental of my property...”
4 Star Review
Jul 31,2018
By:
'Frances'
Jul 31,2018
Branch: Lancaster, 53a Market Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LA1
Branch: Lancaster, 53a Market Street
Lettings (as a Landlord)
Postcode: LA1
0
people found
this helpful
Claire has a friendly, welcoming air which have me the confidence to deal with this company. She provided the paperwork, dealt with enquiries and finalised my new tenants...
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Comment on agent fees
Reasonable
0
people found
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“5 Year Tenant Review...”
1 Star Review
Jul 12,2018
By:
'C2Anonymous'
Jul 12,2018
Branch: Preston, 48 Lune Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Preston, 48 Lune Street
Lettings (as a Tenant)
Postcode:
7
people found
this helpful
Let me start by saying this is not the land lords fault but the actual agent company they hired to manage the property i paid 1 years rent up front after the 1 year rental i was never given a renewal contact 3 years later there was an ...
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7
people found
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1 Star Review
Jun 08,2018
By:
'Babjam'
Jun 08,2018
Branch: St Annes, 15-17 Orchard Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: WA1
Branch: St Annes, 15-17 Orchard Road
Lettings (as a Tenant)
Postcode: WA1
6
people found
this helpful
Terrible service, we were late for a viewing due to an unforeseen circumstance which we did inform the agency, when we got their the agent was NOT polite did not believe us. Then we paid the fee which compared to others is way to high ...
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Comment on agent fees
Bad
6
people found
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“Appaulling customer service lettings and descrimination...”
1 Star Review
Jun 01,2018
By:
'Mr'
Jun 01,2018
Branch: Garstang, 7 The High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LA6
Branch: Garstang, 7 The High Street
Lettings (as a Tenant)
Postcode: LA6
4
people found
this helpful
Had awful experiences very bad customer service care from this agent in both carnforth and garstang that discriminate against disabled when seeking rental property they never contact owners dont seem to know anything about property they rent and one said yes can view then from ...
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Comment on agent fees
Terrible
4
people found
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“Completely unprofessional & dishonest...”
1 Star Review
May 11,2018
By:
'YB'
May 11,2018
Branch: Bolton, 32-34 Churchgate
Services: Buying agent
Would you recommend?: No
Postcode: BL3
Branch: Bolton, 32-34 Churchgate
Buying agent
Postcode: BL3
4
people found
this helpful
I spoke to them on a Monday to arrange a viewing for a property with their board on it. I was told the paperwork isn't complete for the listing. Once it's listed the property will go online. The property went online on a Friday. When ...
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4
people found
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1 Star Review
May 06,2018
By:
'Heth'
May 06,2018
Branch: Bolton, 84-86 Bradshawgate
Services: Lettings (as a Tenant)
Rent PCM: £425
Would you recommend?: No
Postcode: BL2
Branch: Bolton, 84-86 Bradshawgate
Lettings (as a Tenant)
Rent PCM: £425
Postcode: BL2
5
people found
this helpful
I could go on forever about the constant problems I had with this agent over my 3 years as a private tenant. I work night shifts and regularly had issues with them trying to arrange inspections, as it's what's convenient for them and not you. This ...
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5
people found
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“DISGUSTING AND POTENTIALLY DANGEROUS !!!! I would rather hand my house ......”
1 Star Review
Mar 01,2018
By:
'BigmommaH'
Mar 01,2018
Branch: Morecambe, 3-7 Victoria Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: LA3
Branch: Morecambe, 3-7 Victoria Street
Sales (Prospective customer)
Postcode: LA3
6
people found
this helpful
DISGUSTING AND POTENTIALLY DANGEROUS !!!!
I would rather hand my house back to the bank then deal with this company.
I rang 2.5 years ago to enquire about a property for a relative nothing came of it so thought no more of it. Last week I rang ...
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6
people found
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“Stevie and the team were awesome. I completed with my ......”
5 Star Review
Dec 08,2017
By:
'Thank'
Dec 08,2017
Branch: Bolton, 32-34 Churchgate
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BL2
Branch: Bolton, 32-34 Churchgate
Sales (as a Buyer)
Postcode: BL2
4
people found
this helpful
Stevie and the team were awesome. I completed with my house in Bolton very quickly!! They were lovely to work with and already looking for another through them....
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4
people found
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“From the outset there was a deceitful undertone with this ......”
1 Star Review
Dec 05,2017
By:
'Howard'
Dec 05,2017
Branch: Southport, 14 Post Office Avenue
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: PR78
Branch: Southport, 14 Post Office Avenue
Sales (as a Vendor)
Postcode: PR78
10
people found
this helpful
From the outset there was a deceitful undertone with this Estate Agent. Initially when Dewi Caughter drafted the contract he left in the the inital 16 week sale period. I was explicit in that no period would be needed as they were the second agent to ...
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Comment on agent fees
No they are expensive. £1534+vat
10
people found
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“Avoid this estate agent at all costs!!! quick enough to ......”
1 Star Review
Oct 06,2017
By:
'Angry'
Oct 06,2017
Branch: Bolton, 32-34 Churchgate
Services: Buying agent
Would you recommend?: No
Postcode: BL1
Branch: Bolton, 32-34 Churchgate
Buying agent
Postcode: BL1
5
people found
this helpful
Avoid this estate agent at all costs!!! quick enough to take your custom but they are all full of hot air... They said I would sell my property in 8 weeks, that was the valuation Manager Stephen Ward. I would have 10 viewings a week, I was ...
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Comment on agent fees
Very bad fees expensive I am very glad I terminated my contract I am now going with another estate agent. The fees are day light robbery for the service they provide.
5
people found
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“Took them nine months to find me a rental tennant, ......”
1 Star Review
Oct 02,2017
By:
'Waiting'
Oct 02,2017
Branch: Morecambe, 3-7 Victoria Street
Services: Lettings (as a Landlord)
Rent PCM: £588
Would you recommend?: No
Postcode: LA3
Branch: Morecambe, 3-7 Victoria Street
Lettings (as a Landlord)
Rent PCM: £588
Postcode: LA3
9
people found
this helpful
Took them nine months to find me a rental tennant, all other comments here confirm their bad practise. Today this set of numpties sent documentation with all my personal details including my signature, and my bank account details as an email attachment. ANY IDIOT KNOW ...
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“We should have known how efficient Farrel Hayworth were going ......”
1 Star Review
Sep 18,2017
By:
'Disappointed'
Sep 18,2017
Branch: St Annes, 15-17 Orchard Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: FY8
Branch: St Annes, 15-17 Orchard Road
Sales (as a Vendor)
Postcode: FY8
4
people found
this helpful
We should have known how efficient Farrel Hayworth were going to be when Daniel Proctor failed to show for our valuation appointment- some confusion with the office calender. When he did show we were so thrilled with his valuation and offer to reduce the commission ...
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Comment on agent fees
Fees calculated on original valuation are unethical and give no incentive to value realistically or sell quickly.
4
people found
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“Today my wife and I had the misfortune to try ......”
1 Star Review
Sep 06,2017
By:
'Nearly'
Sep 06,2017
Branch: Southport, 14 Post Office Avenue
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: PR9
Branch: Southport, 14 Post Office Avenue
Sales (Prospective customer)
Postcode: PR9
3
people found
this helpful
Today my wife and I had the misfortune to try and view a property advertised for sale in Southport by Farrell and Heyworth. we made a formal appointment, and even received a text message at 11.15am, confirming the date and time of the appointment at 11.30...
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Comment on agent fees
If this is normal practice, then whatever they charge it's too much.
3
people found
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