“Under no circumstance use this estate agents. I asked them ......”
1 Star Review
Nov 17,2016
By:
'Disatisfied'
Nov 17,2016
Branch: Liverpool, 18-20 Allerton Road
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode: L26
Branch: Liverpool, 18-20 Allerton Road
Sales (Prospective customer)
Postcode: L26
2
people found
this helpful
Under no circumstance use this estate agents. I asked them to sell my property. They secured very little viewing with minimal feedback, they lost the keys I had cut for them and continually palmed me off with very port excuses. The pictures were terrible they ...
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Comment on agent fees
Would not pay them a penny. Incapable of doing the most simple jobs and following basic instruction and work to cover up their mistakes
2
people found
this helpful
Was this helpful?
Yes
“I had my house up for sale with Entwistle Green ......”
1 Star Review
Nov 17,2016
By:
'Pam'
Nov 17,2016
Branch: Southport, 343 Lord Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: PR8
Branch: Southport, 343 Lord Street
Sales (as a Vendor)
Postcode: PR8
0
people found
this helpful
I had my house up for sale with Entwistle Green in Southport . They turned out to be the most expensive of all Estate Agents in Southport and also the worst for service which was absolutely deplorable. I rang them consistently only to be told nearly ...
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Comment on agent fees
The most expensive in this area.
0
people found
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Yes
“DishonestHave made every excuse to delay repayment of my security ......”
1 Star Review
Nov 07,2016
By:
'JJones'
Nov 07,2016
Branch: Preston, 13-14 Chapel Street
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: PR3
Branch: Preston, 13-14 Chapel Street
Lettings (as a Tenant)
Rent PCM: £800
Postcode: PR3
0
people found
this helpful
Dishonest
Have made every excuse to delay repayment of my security deposit even though the landlord has agreed to it.
They claim it takes 15 working days ( 3 weeks) to process it.
Since they are fully computerised it should take less than a day to get it ...
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Comment on agent fees
Very high
0
people found
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Yes
“Last year Entwistle green cleveleys were dishonest about a house ......”
1 Star Review
Oct 14,2016
By:
'Dishonest'
Oct 14,2016
Branch: Thornton-Cleveleys, 140 Victoria Road West
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: FY5
Branch: Thornton-Cleveleys, 140 Victoria Road West
Sales (Prospective customer)
Postcode: FY5
4
people found
this helpful
Last year Entwistle green cleveleys were dishonest about a house I was going to buy in fleetwood. This year they are being dishonest about selling a flat and parking....
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4
people found
this helpful
Was this helpful?
Yes
“Having spent 6 weeks back and forth from Kent to Lancs ......”
5 Star Review
Sep 13,2016
By:
'T'
Sep 13,2016
Branch: Carnforth, 1 Warton Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: LA5
Branch: Carnforth, 1 Warton Road
Sales (as a Buyer)
Postcode: LA5
0
people found
this helpful
Having spent 6 weeks back and forth from Kent to Lancs searching for a house to relocate into.
The most flexible, reliable, interested in finding us the right property, and by far the most communicative team in the town was Nicola and Paulette @ Entwistle Green
Having ...
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Comment on agent fees
I'm not paying them...so I can't comment
0
people found
this helpful
Was this helpful?
Yes
“Waste of time tried to book to view a property ......”
1 Star Review
Sep 06,2016
By:
'Frogprincess'
Sep 06,2016
Branch: Liverpool, 51 Walton Vale
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: L6
Branch: Liverpool, 51 Walton Vale
Sales (Prospective customer)
Postcode: L6
1
people found
this helpful
Waste of time tried to book to view a property I was interested in a week ahead to give them plenty of notice firstly was told no problem they'd email me a time then they were fully booked but would fit me in in morning ...
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1
people found
this helpful
Was this helpful?
Yes
“Renting:The fees are extortionate - the holding fee goes ......”
2 Star Review
Aug 16,2016
By:
'Lillian2'
Aug 16,2016
Branch: Bolton, 85 Bradshawgate
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: M46
Branch: Bolton, 85 Bradshawgate
Lettings (as a Tenant)
Rent PCM: £550
Postcode: M46
3
people found
this helpful
Renting:
The fees are extortionate - the holding fee goes straight into the pockets of the agency and not towards your deposit by the way!
I've paid closed to £400 in fees for them to get contract information wrong and give me a list the length ...
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Comment on agent fees
Extortionate for the little service they provide. I can only hope the Landlord is also paying out the ear too so I'm not the only gullible on in this situation.
3
people found
this helpful
Was this helpful?
Yes
“I don't even know where to start. Over £300 in fees ......”
1 Star Review
Aug 15,2016
By:
'unhappy'
Aug 15,2016
Branch: Blackpool, 36 Topping Street
Services: Lettings (as a Tenant)
Rent PCM: £625
Would you recommend?: No
Postcode: FY6
Branch: Blackpool, 36 Topping Street
Lettings (as a Tenant)
Rent PCM: £625
Postcode: FY6
4
people found
this helpful
I don't even know where to start. Over £300 in fees to move in and we have to constantly chase them up. They never return calls and when you finally reach a staff member you get spoken to like scum.
We moved into the property with ...
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What agent could do to change your mind?
Horrendous. Double that of other agents.
Attached Filesnbsp;
Comment on agent fees
Horrendous. Double that of other agents.
4
people found
this helpful
Was this helpful?
Yes
“Absolutely disgusting customer service. I rang to enquire about a ......”
1 Star Review
Jul 29,2016
By:
'LoobyLou'
Jul 29,2016
Branch: Blackburn, 10 Sudell Cross
Services: Lettings (Prospective customer)
Rent PCM: £750
Would you recommend?: No
Postcode: BB1
Branch: Blackburn, 10 Sudell Cross
Lettings (Prospective customer)
Rent PCM: £750
Postcode: BB1
2
people found
this helpful
Absolutely disgusting customer service. I rang to enquire about a rental property as I am moving into the area for work purposes. I was spoken to like a piece of dirt, as if by wanting to rent I was the scum of the earth. Many ...
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What agent could do to change your mind?
Double the amount other letting agencies charge in the area.
Attached Filesnbsp;
Comment on agent fees
Double the amount other letting agencies charge in the area.
2
people found
this helpful
Was this helpful?
Yes
“Never use this agent! We advertised our property for sale ......”
1 Star Review
Jul 27,2016
By:
'MissMoneyPenny'
Jul 27,2016
Branch: Southport, 343 Lord Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: PR8
Branch: Southport, 343 Lord Street
Sales (as a Vendor)
Postcode: PR8
1
people found
this helpful
Never use this agent! We advertised our property for sale and after 2 years, we opted to cancel our contract in writing December 2014. The following year we sold our house at Auction March 2015 with a different agent everything appeared to go smoothly.
We were contacted by ...
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What agent could do to change your mind?
Bad ‚£7000 2 years later
Attached Filesnbsp;
Comment on agent fees
Bad ‚£7000 2 years later
1
people found
this helpful
Was this helpful?
Yes
“A big thank you to Tom and Chelsea at entwistle ......”
4 Star Review
Jun 13,2016
By:
'Simon'
Jun 13,2016
Branch: Birkenhead, 361 Woodchurch Road
Services: Lettings (as a Landlord)
Rent PCM: £475
Would you recommend?: Yes
Postcode: CH42
Branch: Birkenhead, 361 Woodchurch Road
Lettings (as a Landlord)
Rent PCM: £475
Postcode: CH42
0
people found
this helpful
A big thank you to Tom and Chelsea at entwistle green lettings. From the start they have been hard working, professional, polite and proactive at all times. Many thanks folks and keep up the good work....
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Comment on agent fees
Very good fees
0
people found
this helpful
Was this helpful?
Yes
“The Maghull Branch have just sold my property the process ......”
5 Star Review
May 19,2016
By:
'Sara'
May 19,2016
Branch: Liverpool, 26 Central Square
Services: Sales (as a Vendor)
Sold price: £197000
Would you recommend?: Yes
Postcode: L31
Branch: Liverpool, 26 Central Square
Sales (as a Vendor)
Sold price: £197000
Postcode: L31
0
people found
this helpful
The Maghull Branch have just sold my property the process was well managed and I would highly recommend them to friends and colleagues Excellent service....
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Comment on agent fees
Good
0
people found
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Was this helpful?
Yes
“Entwistle Green found me a tenant for my property back ......”
1 Star Review
May 12,2016
By:
'Sarah'
May 12,2016
Branch: Birkenhead, 361 Woodchurch Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: CH45
Branch: Birkenhead, 361 Woodchurch Road
Lettings (as a Landlord)
Postcode: CH45
1
people found
this helpful
Entwistle Green found me a tenant for my property back in January 2016. It was a tenant find service only and therefore the deposit needed to go into my protection scheme as I was managing the tenancy going forward. In error they put it into their ...
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What agent could do to change your mind?
The agent fees would be fine had they provided a good service, I'm just frustrated that for 4 months I have not been able to receive the deposit which I want to protect foe my tenants
Attached Filesnbsp;
Comment on agent fees
The agent fees would be fine had they provided a good service, I'm just frustrated that for 4 months I have not been able to receive the deposit which I want to protect foe my tenants
1
people found
this helpful
Was this helpful?
Yes
“Awful - did nothing for their money.Then landlord I ......”
1 Star Review
Apr 07,2016
By:
'Ripped'
Apr 07,2016
Branch: Preston, 313 Garstang Road
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: No
Postcode: LA5
Branch: Preston, 313 Garstang Road
Lettings (as a Tenant)
Rent PCM: £850
Postcode: LA5
3
people found
this helpful
Awful - did nothing for their money.
Then landlord I assume was paying them as they manageed the property. we lived there two years without any contact from them or any visits to check the state of the property
Whenever anything went wrong they ignored ...
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Comment on agent fees
Very bad - rip off - charge money for doing nothing in return
3
people found
this helpful
Was this helpful?
Yes
“Getting repairs at one point took so many contacts it ......”
1 Star Review
Feb 25,2016
By:
'BlackMold'
Feb 25,2016
Branch: Bury, 10 The Rock
Services: Lettings (as a Tenant)
Rent PCM: £655
Would you recommend?: No
Postcode: BL99
Branch: Bury, 10 The Rock
Lettings (as a Tenant)
Rent PCM: £655
Postcode: BL99
1
people found
this helpful
Getting repairs at one point took so many contacts it was ridiculous (literally months and months). Finally, we were sent a letter saying we had to move as the landlord was going to sell. We asked if we could perhaps stay longer, as the move ...
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1
people found
this helpful
Was this helpful?
Yes
“Terrible service. Moving to Liverpool so I contacted them about ......”
1 Star Review
Feb 05,2016
By:
'AuntE'
Feb 05,2016
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: L3
Lettings (Prospective customer)
Postcode: L3
1
people found
this helpful
Terrible service. Moving to Liverpool so I contacted them about renting a flat. Was not told that it was a long lease and after messing me about for two weeks they decided that if I would not sign a 12 month contract I would have to ...
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Comment on agent fees
I plan to get all my fees back even if I have to pay more to a solicitor to do it. I will not let them profit from this type of business practice.
1
people found
this helpful
Was this helpful?
Yes
“The skill,efficiency and empathy received from Caroline Ashton and ......”
5 Star Review
Jan 26,2016
By:
'Barrie'
Jan 26,2016
Branch: Winsford, 14 Dingle Walk
Services: Sales (as a Buyer)
Sold price: £235
Would you recommend?: Yes
Postcode: CW7
Branch: Winsford, 14 Dingle Walk
Sales (as a Buyer)
Sold price: £235
Postcode: CW7
0
people found
this helpful
The skill,efficiency and empathy received from Caroline Ashton and staff are a splendid example of whats possible in concluding the selling, and buying of properties for us....
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Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Poor Service.Basically been trying to contact someone in the ......”
1 Star Review
Jan 22,2016
By:
'AngryLandlord'
Jan 22,2016
Branch: Bury, 10 The Rock
Services: Lettings (as a Landlord)
Rent PCM: £475
Would you recommend?: No
Postcode: BB4
Branch: Bury, 10 The Rock
Lettings (as a Landlord)
Rent PCM: £475
Postcode: BB4
0
people found
this helpful
Poor Service.
Basically been trying to contact someone in the lettings side, leaving messages/emails/complaints regarding the property I let out and received nothing. When i finally managed to get a managers attention he replied 2 days later and said he will deal with tomorrow. ...
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Comment on agent fees
too much for what they did. should be free!
0
people found
this helpful
Was this helpful?
Yes
“I couldn't recommend E.Green - Blackburn more highly first ......”
5 Star Review
Jan 20,2016
By:
'Mrs'
Jan 20,2016
Branch: Blackburn, 10 Sudell Cross
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BB
Branch: Blackburn, 10 Sudell Cross
Sales (as a Buyer)
Postcode: BB
0
people found
this helpful
I couldn't recommend E.Green - Blackburn more highly first class service. Staff polite, professional and listened to what we wanted. Moving really was stress free thanks guys. Love love our new place....
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0
people found
this helpful
Was this helpful?
Yes
“This place was supposed to be managing my house. But ......”
1 Star Review
Jan 20,2016
By:
'Angry'
Jan 20,2016
Branch: Bury, 10 The Rock
Services: They manage our building
Would you recommend?: No
Postcode: BL96
Branch: Bury, 10 The Rock
They manage our building
Postcode: BL96
2
people found
this helpful
This place was supposed to be managing my house. But after 2 years with a tenant. When they move out the place was completely trashed. The whole house smelt of dog urine. All the carpets where ripped. The walls had been painted silly colours. After all ...
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2
people found
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Was this helpful?
Yes
“Worst agency ever, emailed loads times never get a reply, ......”
1 Star Review
Jan 11,2016
By:
'cas'
Jan 11,2016
Branch: Bury, 10 The Rock
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M26
Branch: Bury, 10 The Rock
Lettings (as a Tenant)
Postcode: M26
0
people found
this helpful
Worst agency ever, emailed loads times never get a reply, been into the office multiple times get told someone will ring me but nobody ever does....
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What agent could do to change your mind?
Bad.
Attached Filesnbsp;
Comment on agent fees
Bad.
0
people found
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Was this helpful?
Yes
“Quite appalling service .worse service from any estate agent in ......”
1 Star Review
Dec 10,2015
By:
'rick'
Dec 10,2015
Branch: Bury, 10 The Rock
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BL9
Branch: Bury, 10 The Rock
Sales (Prospective customer)
Postcode: BL9
0
people found
this helpful
Quite appalling service .worse service from any estate agent in Bury.
Asked to view a house and was assured it's a acompanied viewing.then rang with pathetic excuse saying could not be accompanied as negotiatar was ill.
After visiting the house we received no feedback ...
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0
people found
this helpful
Was this helpful?
Yes
“I dealt with these agents to rent out my property. ......”
1 Star Review
Nov 09,2015
By:
'Troubled'
Nov 09,2015
Branch: Wigan, 2 Library Street
Services: Lettings (as a Landlord)
Rent PCM: £525
Would you recommend?: No
Postcode: WN3
Branch: Wigan, 2 Library Street
Lettings (as a Landlord)
Rent PCM: £525
Postcode: WN3
0
people found
this helpful
I dealt with these agents to rent out my property. To say they were appalling is an understatement. We requestion no one with benefits to go into the house and also because I manage the property myself I wanted to meet the person before anything ...
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What agent could do to change your mind?
Fees were given and laid out clearly
Attached Filesnbsp;
Comment on agent fees
Fees were given and laid out clearly
0
people found
this helpful
Was this helpful?
Yes
“I found all the staff at Entwistle very friendly and ......”
5 Star Review
Oct 22,2015
By:
'Amanda'
Oct 22,2015
Branch: Winsford, 14 Dingle Walk
Services: Sales (as a Buyer)
Sold price: £15700
Would you recommend?: Yes
Postcode: CW7
Branch: Winsford, 14 Dingle Walk
Sales (as a Buyer)
Sold price: £15700
Postcode: CW7
0
people found
this helpful
I found all the staff at Entwistle very friendly and helpful. I dealt mainly with Caroline but when she went on holiday the other staff in the office knew of my case and dealt with me efficiently. I would recommend them to any prospective seller....
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0
people found
this helpful
Was this helpful?
Yes
“I found the team very helpful and communication was good. ......”
5 Star Review
Oct 14,2015
By:
'Laura'
Oct 14,2015
Branch: Rawtenstall, 45 Bank Street
Services: Sales (as a Vendor)
Sold price: £168500
Would you recommend?: Yes
Postcode: BB4
Branch: Rawtenstall, 45 Bank Street
Sales (as a Vendor)
Sold price: £168500
Postcode: BB4
0
people found
this helpful
I found the team very helpful and communication was good. they were there when needed and responded promptly. also supported me in a stressful sale process....
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0
people found
this helpful
Was this helpful?
Yes
“A thoroughly competent team, Caroline being our main point of ......”
5 Star Review
Sep 09,2015
By:
'Beryl'
Sep 09,2015
Branch: Winsford, 14 Dingle Walk
Services: Sales (as a Vendor)
Sold price: £163000
Would you recommend?: Yes
Postcode: CW7
Branch: Winsford, 14 Dingle Walk
Sales (as a Vendor)
Sold price: £163000
Postcode: CW7
0
people found
this helpful
A thoroughly competent team, Caroline being our main point of contact, who ensured that we had good prospective buyers (by simply asking them the right initial questions) thereby filtering out the time wasters. By doing this the house was sold in record time.
Carry on ...
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0
people found
this helpful
Was this helpful?
Yes
“Stacey and Caroline kept me updated throughout. Always, professional, polite ......”
5 Star Review
Sep 04,2015
By:
'Dee'
Sep 04,2015
Branch: Winsford, 14 Dingle Walk
Services: Sales (as a Buyer)
Sold price: £106000
Would you recommend?: Yes
Postcode: CW9
Branch: Winsford, 14 Dingle Walk
Sales (as a Buyer)
Sold price: £106000
Postcode: CW9
0
people found
this helpful
Stacey and Caroline kept me updated throughout. Always, professional, polite and very helpful. If I ever become an estate agent I will be poaching Stacey and Caroline to come and work for me they are brilliant. I hope Messrs Entwistle Green know what a superb ...
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0
people found
this helpful
Was this helpful?
Yes
“From the day we had made arrangements to view our ......”
5 Star Review
Aug 27,2015
By:
'Diane'
Aug 27,2015
Branch: Winsford, 14 Dingle Walk
Services: Sales (as a Buyer)
Sold price: £135000
Would you recommend?: Yes
Postcode: CW7
Branch: Winsford, 14 Dingle Walk
Sales (as a Buyer)
Sold price: £135000
Postcode: CW7
0
people found
this helpful
From the day we had made arrangements to view our new property until the day we exchanged contracts Stacey McCauley has been on hand to answer any questions we have asked, she has been one of the most helpful supports we could have wished to ...
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0
people found
this helpful
Was this helpful?
Yes
“I put a reservation down on a property Westby Homes ......”
1 Star Review
Aug 27,2015
By:
'candy'
Aug 27,2015
Branch: Lytham St. Annes, 37 St. Annes Road West
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: FY8
Branch: Lytham St. Annes, 37 St. Annes Road West
Sales (as a Buyer)
Postcode: FY8
0
people found
this helpful
I put a reservation down on a property Westby Homes in April and building work has still not started. On 3/8/15 I rang to cancel and asked for my reservation fee back. I have rung several times in the last four weeks and the person called ...
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0
people found
this helpful
Was this helpful?
Yes
“Stacey acted as our agent and was both friendly, helpful, ......”
5 Star Review
Aug 05,2015
By:
'Nick'
Aug 05,2015
Branch: Winsford, 14 Dingle Walk
Services: Sales (as a Vendor)
Sold price: £124000
Would you recommend?: Yes
Postcode: CW7
Branch: Winsford, 14 Dingle Walk
Sales (as a Vendor)
Sold price: £124000
Postcode: CW7
0
people found
this helpful
Stacey acted as our agent and was both friendly, helpful, courteous and polite
A total professional dedicated to guarantee client satisfaction
An absolute pleasure...
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Comment on agent fees
Fees were too much especially as you now have Purple Bricks and the like on the scene charging a third of what I was charged
0
people found
this helpful
Was this helpful?
Yes