Blackburn, BB1
2.5/5, 19 reviews
37% recommended
0% lettings valuation accuracy
44% lettings fee satisfaction
No company information

Opening Hours
Address

Entwistle Green
10 Sudell Cross
Blackburn
Lancashire
BB1 7EB
01253 846994, 01254 898367

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 44% £350 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 3 2 6 2 0 2 1 1 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Excellent service from Gareth, always very pr......”

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Jul 19,2021
Minithumbup
By: 'Jozef'
Jul 19,2021
0 people found
this helpful
Excellent service from Gareth, always very professional and supportive and kept me updated with my application throughout. The service from Gareth was fab and very efficient with my application. Thank you!...
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“this might come across a bit harsh but do n......”

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Mar 29,2021
Minithumbdown
By: 'a'
Mar 29,2021
1 people found
this helpful
this might come across a bit harsh but do not view ,sell , or rent your property through this company i paid full asking price for a property they marketed on monday i offered them full £425000 tuesday they made me run around asking for silly documents ...
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“Entwistle green were fantastic, especially Ju......”

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Aug 20,2020
Minithumbup
By: 'Emma'
Aug 20,2020
1 people found
this helpful
Entwistle green were fantastic, especially Julia who we dealt with. However, that’s were the praise stops. Countrywide who Entwistle green use are awful. We paid for the searches back in March, and they didn’t get submitted till the 3rd July. Due to covid ...
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“20+ years of renting, and these are THE worse......”

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Oct 22,2019
Minithumbdown
By: 'sara'
Oct 22,2019
1 people found
this helpful
20+ years of renting, and these are THE worse agents I have ever had the misfortune to deal with. Go in branch and you feel like your disturbing their "window gazing", rarely respond to emails or calls, hard to get hold of. Actually owned by Countrywide (...
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“Exceptional support, transparency and trust f......”

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Sep 28,2019
Minithumbup
By: 'Raz'
Sep 28,2019
1 people found
this helpful
Exceptional support, transparency and trust from Entwistle Green in Blackburn. A special thanks to John Hopson who played multiple roles during the elongated property I purchased recently. A sound relationship built on voice calls. I have never met John but felt as if I had ...
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“Very many thanks to John Hopson and his colle......”

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Sep 27,2019
Minithumbup
By: 'Michael'
Sep 27,2019
0 people found
this helpful
Very many thanks to John Hopson and his colleagues at Entwistle Green Blackburn for their advice, support and reassurance during abnormally prolonged negotiations for the sale of the large Victorian property where we had lived for 50 years. Job done at last....
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“Excellent service from John and his team at B......”

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Aug 30,2019
Minithumbup
By: 'James'
Aug 30,2019
0 people found
this helpful
Excellent service from John and his team at Blackburn, very efficient and always there to help very grateful thanks again...
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“Amazing...”

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Jun 05,2019
Minithumbup
By: 'Emma'
Jun 05,2019
0 people found
this helpful
Brilliant service found my house and they helped me get it and explained everything to me helped me overcome a few problems I had too....
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Comment on agent fees
Fees are well worth paying for the service you get
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“awful business practice...”

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Jan 31,2019
Minithumbdown
By: 'truth'
Jan 31,2019
1 people found
this helpful
If you are interested in a property they demand a non refundable £250 payment immediately and refer you to a referencing agency which asks extremely invasive questions that no other lettings agency asks for, basically they rinse every potential customer as soon as they walk in ...
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Comment on agent fees
A disgrace, obtaining money by deception
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“Atrocious!!!!...”

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Jun 13,2018
Minithumbdown
By: 'Stephen'
Jun 13,2018
2 people found
this helpful
Well what an atrocious estate agents this really is!! Incompetence and negligent staff, especially their former manager Martin Gallagher that can't do his job right and has cost me £300.... Take my advice, if you rent a property with somebody else and you're both named on ...
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“Terrible service and attitude, bordering on insulting. Never before have ......”

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Sep 20,2017
Minithumbdown
By: 'Mark'
Sep 20,2017
2 people found
this helpful
Terrible service and attitude, bordering on insulting. Never before have I encountered a manager who when asked what he has done to find out why the rental payment is continually late states "what do you want me to do, turn her upside down and shake ...
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“Absolutely disgusting customer service. I rang to enquire about a ......”

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Jul 29,2016
Minithumbdown
By: 'LoobyLou'
Jul 29,2016
2 people found
this helpful
Absolutely disgusting customer service. I rang to enquire about a rental property as I am moving into the area for work purposes. I was spoken to like a piece of dirt, as if by wanting to rent I was the scum of the earth. Many ...
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What agent could do to change your mind?
Double the amount other letting agencies charge in the area.
Attached Filesnbsp;
Comment on agent fees
Double the amount other letting agencies charge in the area.
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“I couldn't recommend E.Green - Blackburn more highly first ......”

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Jan 20,2016
Minithumbup
By: 'Mrs'
Jan 20,2016
0 people found
this helpful
I couldn't recommend E.Green - Blackburn more highly first class service. Staff polite, professional and listened to what we wanted. Moving really was stress free thanks guys. Love love our new place....
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“Stay well clear of entwistle green Blackburn,the manager Sophia ......”

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Nov 07,2014
Minithumbdown
By: 'Jonathan'
Nov 07,2014
1 people found
this helpful
Stay well clear of entwistle green Blackburn,the manager Sophia is very rude,and did nothing on the property we went for from start to finish,didn't turn up on day to give us keys and didn't get a tenants agreement or deposit guarantee ,and ...
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What agent could do to change your mind?
Been there from start to finish and communication skills which none have
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Comment on agent fees
Pathetic for what they do for you nothing
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“The waiting time for repairs is absolutely shocking sometimes. The ......”

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Oct 15,2014
Minithumbdown
By: 'alison'
Oct 15,2014
0 people found
this helpful
The waiting time for repairs is absolutely shocking sometimes. The staff are always argumentative and never take blame for anything even though they are in the wrong....
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What agent could do to change your mind?
They could be a lot more polite and try and accept some responsibility that there is no communication in the office between them all.
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“The worst service providing company (never mind Lettings Agency) I ......”

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Jul 07,2014
Minithumbdown
By: 'adav72'
Jul 07,2014
0 people found
this helpful
The worst service providing company (never mind Lettings Agency) I have ever encountered. Their idea of service provision is as follows: 1. Promise to do a significant list of things as requested by the customer 2. Take your money. 3. Don't do any of the jobs requested 4. Ignore ...
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What agent could do to change your mind?
Fulfilled their obligation to make the property good prior to tenancy. Taken responsibility for their many errors
Attached Filesnbsp;
Comment on agent fees
I reluctantly terminated my agreement due to the appalling service and had to pay an extortionate ‚£360 re-marketing fee just for them to re-post a property on Rightmove.
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“As a landlord I've had a lot of problems with ......”

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May 10,2014
Minithumbdown
By: 'Landlord'
May 10,2014
0 people found
this helpful
As a landlord I've had a lot of problems with this firm. They took over the small local firm I had used and trusted and promised to improve what was already a good service - so I stayed with them. Their communication is very poor ...
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What agent could do to change your mind?
Clear and effective communication with one point of contact. Fair and transparent fees and charging. Regular inspections and reports.
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“Only interested in getting someone in as soon as possible. ......”

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Feb 05,2014
Minithumbdown
By: 'ernie'
Feb 05,2014
1 people found
this helpful
Only interested in getting someone in as soon as possible. There was no consideration about the reliability of the tenant or what we had specified we wanted. We ended up with a tenant who did not pay on time and caused significant damage to our ...
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“I had to move to Darwen from Plymouth because of ......”

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Jan 28,2013
Minithumbdown
By: 'NotSoJollyJayne'
Jan 28,2013
4 people found
this helpful
I had to move to Darwen from Plymouth because of work. As I had to do rental property via internet and phone I decided to use what I thought to be a reputable national company even though their administratio fee's were way above other local ...
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What agent could do to change your mind?
They could have cleaned and repaired before our arrival and sorted out the dispute with the landlord regarding who pays for what afterwards. They could have not lied about the landlady being aware of us back in December and leading us to believe all was sorted when it clearly wasn't. They could replace the lock so we have access to the back for fire safety reasons at least, not to mention security considering how awful the previous tenant left the property. They could have the courtesy to return as promised daily phone calls. They could have far better customer service training. The attitude of some staff when talking to both myself on the phone and face to face with my elderly father who was messed about and treated terribly when trying to collect keys for us is appalling. There is no excuse for bad manners - ever!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Entwistle Green, Blackburn BB1 7EB


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