“Poor Service.Basically been trying to contact someone in the ......”
1 Star Review
Jan 22,2016
By:
'AngryLandlord'
Jan 22,2016
Branch: Bury, 10 The Rock
Services: Lettings (as a Landlord)
Rent PCM: £475
Would you recommend?: No
Postcode: BB4
Branch: Bury, 10 The Rock
Lettings (as a Landlord)
Rent PCM: £475
Postcode: BB4
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Poor Service.
Basically been trying to contact someone in the lettings side, leaving messages/emails/complaints regarding the property I let out and received nothing. When i finally managed to get a managers attention he replied 2 days later and said he will deal with tomorrow. I have paid a full management fee since renting the property out and at the first sign of trouble i have ended up having the environmental health call because the tenant also was unable to get contact with them (i didn't have her details as Entwistle Green wouldn't allow it) but basically they then passed on her details and for the last month i have had to rally around myself which is exactly what i didnt want 1) because i havent a clue what i am doing and 2) i dont have the time or money to waste on them for not doing the job!!!
I have been unsuccessful in getting a response out of them so hopefully something will come of this here, my next port of call is social media!!!! wouldnt ever use them for letting again - and i expect a full refund on the months where they have done absolutely nothing!!!! highly recommend looking elsewhere for your letting agents!
Comment on agent fees
too much for what they did. should be free!
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