Williams Lewis & Co specialise in letting and management of residential properties throughout Greater London, Middlesex, South Hertfordshire and East Essex. We are the only estate agents in London that has a department dedicated solely to unfurnished properties.show more
Williams Lewis & Co specialise in letting and management of residential properties throughout Greater London, Middlesex, South Hertfordshire and East Essex. We are the only estate agents in London that has a department dedicated solely to unfurnished properties.
Very professional estate agent. They kept me well informed throughout the whole process. All the fees were transparent and very reasonable. The staff were all friendly and genuinely seemed to care about finding me the right property. Highly recommend using these as an estate agent.... read full review
Comment on agent fees
Were very reasonable compared to fees other agents ask for.
As its our usual practice with Williams Lewis they are quick to respond and works until its covers the level of satisfaction .I have also found them very friendly and work as a unit , I would definitely continue to work with them and will recommend ... read full review
It has been an absolute pleasure to deal with everyone at Williams Lewis. Everything was always handled so professionally that it could only go smoothly. From finding a property, to negotiating a contract, to helping me resolve repairs etc. the team at Williams Lewis always ... read full review
During a stressful time, Ed was friendly, helpful and extremely efficient. He advised us well, and we are very happy in our new home. It was a breath of fresh air finding Ed at Williams Lewis & Co.... read full review
The staff at Williams Lewis & Co were friendly, professional and efficient from start to finish. Ed in particular worked incredibly hard to complete the process as quickly as possible and made myself and my family feel like valued tenants before we even signed the agreement. ... read full review
After having dealt with several agents around the London (including but not limited to the North London area), the service to date with Williams Lewis has been exceptional. Whilst they didn't help us with our search (we moved locally and identified a property via sign), ... read full review
I'm sorry, however reading through the other posts here, it nowhere near describes the service we have received!
We rented through Williams Lewis for a number of years. Wendy had been helpful in the past, however when our account moved over to Ruby we saw ... read full review
View all comments
(1)
i feel this review is somewhat unfair, whilst there have been some issues with the heating and hot water plumbers have always attended as soon as possible, normally within 24 hours. However when other contractors have tried to gain access the tenants themselves have not returned their calls.
The managing director of Williams Lewis inspected with one tenant to try and get an insight into the tenant dissatisfaction and when contractors trued to make appointments again the calls were not returned ...
“From our first viewing of the property to the moment ......”
Share on :
5 Star Review
Sep 24,2013
Wendy
By:
'Danielle'
Sep 24,2013
Branch: London, 26 Hartland Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW1
From our first viewing of the property to the moment we were handed our keys, the team
At Williams Lewis were friendly, professional and attentive. Everything we asked of them was dealt with quickly and all paperwork given out was safe and secure. In particular, ... read full review
View all comments
(1)
thank you for this good review, our management practices try and ensure that any issues are dealt with quickly, often same day and our landlords and tenants love the 24 hour 365 day emergency number wich ensures you are always able to call when there is a problem ...
“Really coaperative, polite and helpful staff. Quite straight forward process ......”
Share on :
5 Star Review
Aug 13,2013
Russell
By:
'Dilawer'
Aug 13,2013
Branch: London, 26 Hartland Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW3
Really coaperative, polite and helpful staff. Quite straight forward process if you want to rent a place. I ll recommend them to all.... read full review
View all comments
(1)
thank you for this good review, our staff are trained to high standards and clearly this proves the hard work they put in is worthwhile ...
“Fantastic service, with great communication and all agents were very ......”
Share on :
5 Star Review
Apr 24,2013
By:
'sjp22'
Apr 24,2013
Branch: London, 26 Hartland Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N227
Fantastic service, with great communication and all agents were very helpful. I would feel very confident to recommend anyone I know to use Williams Lewis. Russ was very helpful and reassuring, he let me know exactly what was happening and kept me updated. The whole ... read full review
View all comments
(1)
Dear sjp22
thank you for your helpful comments, we pride ourselves on good focused customer service and a review like this validates what we are trying to achieve here at Williams Lewis & CO.
Julian Lewis MNAEA MARLA ...
“I used a number of agents whilst looking for a ......”
Share on :
5 Star Review
Apr 15,2013
By:
'Matt'
Apr 15,2013
Branch: London, 26 Hartland Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW3
I used a number of agents whilst looking for a flat to let recently, and Russ was far and away the best. Not only was he knowledgeable about the property, but when he didn't know the answer he held his hands up and said "I ... read full review
View all comments
(1)
Thank you for this feedback, we train all our staff to high levels in order to provide the best customer service.
Julian Lewis MNAEA MARLA ...
“Trying to find the property's in the London area , is ......”
Share on :
5 Star Review
Feb 26,2013
By:
'Bobby'
Feb 26,2013
Branch: London, 26 Hartland Road
Services: Lettings (Prospective customer)
Would you recommend?: Yes
Postcode: N6
Trying to find the property's in the London area , is not easy . I have been trying to find somewhere suitable for myself and partner for the last 6 months . My job makes it even harder to secure viewings due to my schedule .
Working with Wiiliams Lewis &... read full review
“Nick Sefton was our contact at William Lewis & Co and ......”
Share on :
5 Star Review
Feb 22,2012
By:
'Nikki'
Feb 22,2012
Branch: London, 26 Hartland Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: London, 26 Hartland Road
Lettings (as a Tenant)
Postcode:
0people found this helpful
Nick Sefton was our contact at William Lewis & Co and right from the very beginning from our 1st viewing to signing the contract & collecting my keys Nick was so helpful, professional & made sure all went as smoothly as possible and done the hard work for ... read full review
Nick has been one of the best agents i have dealt with. Not only did he make the whole process easy - he has also helped me promptly with any issues i had throughout.
I also found the agency fees to be reasonable.... read full review
“I had (and continue to have) very good interactions with ......”
Share on :
5 Star Review
Feb 06,2012
By:
'Lee-Ann'
Feb 06,2012
Branch: London, 26 Hartland Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: London, 26 Hartland Road
Lettings (as a Tenant)
Postcode:
0people found this helpful
I had (and continue to have) very good interactions with this agency, from seeing the property, to getting through the contract process, to having a few little things fixed after moving in. I found all the agents, too, to be very helpful and easy to ... read full review
“Excellent agent. Quick responses to all of our requests and ......”
Share on :
5 Star Review
Feb 01,2012
By:
'Nicola'
Feb 01,2012
Branch: London, 26 Hartland Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: London, 26 Hartland Road
Lettings (as a Tenant)
Postcode:
0people found this helpful
Excellent agent. Quick responses to all of our requests and very well organised and always concerned to find the most convenient solution for everyone. Answering his phone till late and has a very powerful urgency help phone line.
Fixes in the flat have been made ... read full review
“Nick wasvery helpfull in arranging the viewing in short notice,......”
Share on :
5 Star Review
Jan 27,2012
By:
'Luke'
Jan 27,2012
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
0people found this helpful
Nick wasvery helpfull in arranging the viewing in short notice,got the property ready for us in lessthan 24 hours for us to move in.Finished all the paper work in record 2 hours. nick BENT BACK WARDS AND FORWARDS with the landlord to make us settle ... read full review
“I found Williams Lewis & Co to be very helpful and ......”
Share on :
5 Star Review
Jan 27,2012
By:
'Tash'
Jan 27,2012
Branch: London, 26 Hartland Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: London, 26 Hartland Road
Lettings (as a Tenant)
Postcode:
0people found this helpful
I found Williams Lewis & Co to be very helpful and made the process of paying and signing the contracts very smooth. Nick has been great in answering any questions we had and making sure all our requests were completed before we moved in (such as ... read full review
“It was a cold winter day, one of those rare ......”
Share on :
5 Star Review
Jan 26,2012
By:
'Fred'
Jan 26,2012
Branch: London, 26 Hartland Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: London, 26 Hartland Road
Lettings (as a Tenant)
Postcode:
0people found this helpful
It was a cold winter day, one of those rare days where snow actually falls in the City. It was cold and getting dark, not the day for flat-hunting. I was mildly surprised to find Nick waiting for me. My next surprise followed shortly afterwards: ... read full review
I found Williams Lewis & Co to be extremely professional and helpful. Moving down to London meant that most of the contact was by email and phone and I always had a very prompt positive response to all my queries. Nick himself ensured that I fully ... read full review
“We have found the agency and in particular Nick to ......”
Share on :
5 Star Review
Jan 25,2012
By:
'Pinner'
Jan 25,2012
Branch: London, 26 Hartland Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: London, 26 Hartland Road
Lettings (as a Tenant)
Postcode:
0people found this helpful
We have found the agency and in particular Nick to be extremely helpful. No matter what questions we had they were always answered promtly and everything explained in detail to us. They were patient and understanding and no matter how many times we asked the ... read full review
Do NOT rely on this agent, especially if you are a international student and do not have a UK-based guarantor. Have you even heard of anything like having to pay a full 12 months rent BEFORE the agent gets the landlord to sign his part of ... read full review
View all comments
(2)
Williams Lewis pride ourselves on our professionalism and our ethics and morals. The majority of our properties are owned by large corporate clients who often take a different approach to individual landlords. The tenants in this case were from Hong Kong and could not provide proof of income, bank accounts or a guarantor in the UK. It was the tenants and not ourselves that offered to pay 12 months rental in advance, this ensured they got the property moments from University College London which ...
“Unprofessional! specialise in nothing other than ripping people off. Very ......”
Share on :
1 Star Review
Sep 21,2008
By:
'upsettenant'
Sep 21,2008
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
1people found this helpful
Unprofessional! specialise in nothing other than ripping people off. Very unorganised, zero communication and like to bleed money from people without just cause. Would never recommend them for anything other than a jail term.... read full review
View all comments
(1)
We have tried in vain to investigate thoroughly and we are now 100% convinced that this review given
was in fact written by a fellow agent in spite. We are a highly ethical and customer service driven estate agency and we strive to keep both our clients and customers happy. ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Awards won by Williams Lewis & Co
Regional Awards won by Williams Lewis & Co
Individual Branch Awards
Subscribe Agent
Insert your details below to receive a text or email update when Williams Lewis & Co receive new reviews