We first opened our doors in 1987 with the launch of Woodley and Tilehurst Offices and are now proud to be the largest Independent Estate Agent throughout Reading with 7 sales offices, a Lettings and Property Management Office and Mortgage Services Company.show more
We first opened our doors in 1987 with the launch of Woodley and Tilehurst Offices and are now proud to be the largest Independent Estate Agent throughout Reading with 7 sales offices, a Lettings and Property Management Office and Mortgage Services Company.
“We had a bad experience with one of the agen......”
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1 Star Review
Jun 27,2023
Anna
By:
'sarika'
Jun 27,2023
Branch: Reading, Unit 5 Chalfont Centre
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: RG1
Branch: Reading, Unit 5 Chalfont Centre
Sales (Prospective customer)
Postcode: RG1
0people found this helpful
We had a bad experience with one of the agent of whitenights named Anna. Really rude and condescending tone over the phone. She was unnecessarily trying to argue over the petty details . Trying to correct me on every small detail without any listening ears. She ... read full review
On calling to make a viewing they make it a requirement to use and provide information to their third party mortgage advisor. You cannot view or make an offer before you’ve provided all your details to this third party who then provides them back ... read full review
“I found Rob Milne very nice and polite on fir......”
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1 Star Review
Jun 13,2022
Robert
By:
'murali'
Jun 13,2022
Branch: Reading, Unit 5 Chalfont Centre
Services: Lettings (as a Landlord)
Rent PCM: £1250 Would you recommend?: No
Postcode: RG6
Branch: Reading, Unit 5 Chalfont Centre
Lettings (as a Landlord)
Rent PCM: £1250 Postcode: RG6
1people found this helpful
I found Rob Milne very nice and polite on first instance. Once I handed over my property to rent with them, they were rude, unprofessional, careless for my documents, expensive on maintenance charges, wont pay if I higher outside engineer to resolve the issue, problem ... read full review
Probably the worst agents. They didn't even give me the viewing for the property even after chasing couple of times. They will force you to speak to their own mortgage advisor even if you have your own.... read full review
Over promised saying that they had a network of buyers and were confident they would meet my asking price - ended up selling through pure luck after I dropped the price significantly. I now see this as an absolute lie just to get me to ... read full review
As a buyer i was really not impressed with the telephone manor from Gary, i found him to be insulting and not listening to my requirements, almost like he doesn't have the time in the day, i wont go into the detail as i found ... read full review
Used Whiteknights to value our property in 2020 after buying it in 2014. We paid £490k for it and having spent nearly £200k on very significant improvements and a large extension we were hoping for a figure north of £700k after 6 years of market returns. Gary said ... read full review
“I had a very disappointing experience with Wh......”
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1 Star Review
Jul 23,2020
Simon
By:
'Maham'
Jul 23,2020
Branch: Reading, Unit 5 Chalfont Centre
Services: Sales (Prospective customer)
Sold price: £575000 Would you recommend?: No
Postcode: RG6
Branch: Reading, Unit 5 Chalfont Centre
Sales (Prospective customer)
Sold price: £575000 Postcode: RG6
3people found this helpful
I had a very disappointing experience with Whiteknights Lower Earley (Simon Wilkinson) in trying to buy a property. He was very misleading. As a buyer I had to chase him everyday on my offer and would never receive a straight answer, and I kept on ... read full review
“Whiteknights were incredibly helpful and enthusiastic in helping us sell ......”
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5 Star Review
Jan 26,2018
Ken
By:
'Dr_T'
Jan 26,2018
Branch: Reading, Unit 5 Chalfont Centre
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RG6
Branch: Reading, Unit 5 Chalfont Centre
Sales (as a Vendor)
Postcode: RG6
0people found this helpful
Whiteknights were incredibly helpful and enthusiastic in helping us sell our home. They managed to find a buyer for us very quickly and kept us updated throughout the process of the sale. The process of moving home (for anyone) is stressful to say the least, ... read full review
Comment on agent fees
The fees were very reasonable compared to other Estate Agents in the area.
“Rude. I have no other words than that. This woman ......”
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1 Star Review
Sep 28,2017
Lynne
By:
'Lol'
Sep 28,2017
Branch: Reading, Unit 5 Chalfont Centre
Services: Lettings (as a Tenant)
Rent PCM: £650 Would you recommend?: No
Postcode: RG30
Branch: Reading, Unit 5 Chalfont Centre
Lettings (as a Tenant)
Rent PCM: £650 Postcode: RG30
2people found this helpful
Rude. I have no other words than that. This woman has no kind of people skills and treated me like a criminal every single time I dealt with her. I'm pretty sure every single time she hung up the phone she would have been effing ... read full review
Comment on agent fees
Bad. Does not represent the service shown by the people.
What an awful experience.So unprofessional. We were mislead (that's the best I can say). phone calls and emails went unanswered for over a week, despite the known urgency of the situation. Vital information was not shared between buyer and seller leading to a last-minute ... read full review
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(2)
Currently purchasing a property through Whitenights-what an awful experience it has been. The staff are rude and obnoxious, do not have basic communication skills and nor do any of them speak well.All I can say is avoid this estate agent! Absolutely disgusted with their customer service! ...
“At first they seemed like nice helpful people but after ......”
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1 Star Review
Aug 02,2016
By:
'GeorginaPateySucks'
Aug 02,2016
Branch: Reading, Unit 5 Chalfont Centre
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: RG4
Branch: Reading, Unit 5 Chalfont Centre
Lettings (Prospective customer)
Postcode: RG4
2people found this helpful
At first they seemed like nice helpful people but after not getting back to me with info on three occasions her chances were up. her lazy approach to service mugged me off and lost me an ideal new home. Her ignorance has put me in ... read full review
Comment on agent fees
I dont think they deserve anything for the lack of service they show customers
I've just recently bought my house in Woodley, Reading through Whiteknights and was so impressed with the experience. Really speedy and efficient, they kept me informed at every point along the journey and were incredibly patient with my constant questions! John helped me in every ... read full review
Comment on agent fees
I have nothing bad to say about John. He was very helpful throughout the process
“Very inefficient when selling my property, they lacked a lot ......”
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1 Star Review
May 13,2015
By:
'Shamar.'
May 13,2015
Branch: Reading, 152 Park Lane
Services: Sales (as a Vendor)
Sold price: £30000 Would you recommend?: No
Postcode: RG30
Branch: Reading, 152 Park Lane
Sales (as a Vendor)
Sold price: £30000 Postcode: RG30
1people found this helpful
Very inefficient when selling my property, they lacked a lot of marketing and besides they are only keen on their benifits.. When they are done thats it.
I had a very bad experience with them.. They never call you or once you ask for a ... read full review
“I have been given good guidance in selecting the correct ......”
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5 Star Review
Jan 27,2015
By:
'Mifam'
Jan 27,2015
Branch: Reading, 152 Park Lane
Services: Sales (as a Vendor)
Sold price: £316500 Would you recommend?: No
Postcode: RG30
Branch: Reading, 152 Park Lane
Sales (as a Vendor)
Sold price: £316500 Postcode: RG30
0people found this helpful
I have been given good guidance in selecting the correct buyer to sell my house out of the buyers put forward an offer. I will recommend Whiteknights to anyone. Very good service.... read full review
“A branch of unreliable, unprofessional people ready to go to ......”
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1 Star Review
Jan 17,2015
By:
'Jay'
Jan 17,2015
Branch: Reading, 152 Park Lane
Services: Buying agent
Sold price: £320 Would you recommend?: No
Postcode: RG30
Branch: Reading, 152 Park Lane
Buying agent
Sold price: £320 Postcode: RG30
4people found this helpful
A branch of unreliable, unprofessional people ready to go to extreme lengths in order to deceive individuals over the phone. Missing on a house because of the offer made is one think, but missing the house because of the state agent is fooling you is ... read full review
Branch: Reading, Tankerton House, Basingstoke Road
Services: Sales (as a Buyer)
Sold price: £235000 Would you recommend?: No
Postcode: RG7
Branch: Reading, Tankerton House, Basingstoke Road
Sales (as a Buyer)
Sold price: £235000 Postcode: RG7
7people found this helpful
My partner and I put in an offer on a property through Whiteknights on Saturday 29th March and it was accepted. We started the ball rolling and spent £500 on a survey. Over the next few weeks my partner and I heard absolutely nothing from the ... read full review
“I find this agency to be very unprofessional, unreliable and ......”
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1 Star Review
Mar 16,2014
By:
'Ana'
Mar 16,2014
Branch: Reading, Unit 5 Chalfont Centre
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG27
Branch: Reading, Unit 5 Chalfont Centre
Lettings (as a Tenant)
Postcode: RG27
3people found this helpful
I find this agency to be very unprofessional, unreliable and dishonest. We were told wrong information about the property just so they can close the sale. We complained about it and but they are not even willing to admit their mistake. Caught them lying to ... read full review
What agent could do to change your mind?
They have had many chances to rectify their actions but I don't think its in their culture to make things right. They are just concerned about their sale, but after the sale, you are on your own.
The agent whiteknights estate agent earley branch are very unprofessional and unreliable, on many occasion I telephoned to arrange viewings on properties and gave my telephone number and email address to the agent and was told that the agent will ring back to arrange viewings ... read full review
“WE needed a "find a TEnant only" service. This was ......”
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1 Star Review
Apr 17,2013
Robert
By:
'Allan'
Apr 17,2013
Branch: Reading, Unit 5 Chalfont Centre
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RG7
Branch: Reading, Unit 5 Chalfont Centre
Lettings (as a Landlord)
Postcode: RG7
2people found this helpful
WE needed a "find a TEnant only" service. This was most satisfactory. A Tenant was found extremely quickly & all the subsequent paperwork delt with efficiently & easily.
We would certainly use them again.... read full review
I initially bought my house through Whiteknights, and had such a positive experience in dealing with the Woodley office that they were our first choice when selling the property. Both Gary and Phil are efficient, positive and capable agents, always keeping me informed of progress ... read full review
“After a horrible experience with Prospect, we signed up with ......”
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5 Star Review
May 06,2012
David
By:
'Rob'
May 06,2012
Branch: Reading, 1 Buckland Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Reading, 1 Buckland Road
Sales (as a Vendor)
Postcode:
1people found this helpful
After a horrible experience with Prospect, we signed up with WhiteKnights. We were kept informed of progress, and after several viewings had a successful sale. If only we had signed up with WhiteKnights intially!
We would not hesitate to recommend this office.... read full review
Hello, we needed to sell our property quickly but for as much as we could sell it for.
We discussed with WhiteKnights our circumstances and they suggested a realistic selling price to help sell the property quickly, but also at the same time not to ... read full review
Gary and Phil are extremely professional and Whiteknights have now provided us with a quality service twice. Communication was excellent throughout the sale helping to manage the chain and ensure there were no surprises during the sale of our house.
Gary and Phil always provide ... read full review
“I used Whiteknights in Lower Earley to sell my one ......”
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5 Star Review
Feb 19,2010
By:
'Ruth'
Feb 19,2010
Branch: Reading, Unit 5 Chalfont Centre
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Reading, Unit 5 Chalfont Centre
Sales (as a Vendor)
Postcode:
0people found this helpful
I used Whiteknights in Lower Earley to sell my one bedroom house and couldn't fault them. They were quick to get the house on the market and organize viewings for prospective buyers. They kept us informed, but weren't pushy. This was a blessing as the ... read full review
“They are terrible. They dont get back to you with ......”
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1 Star Review
Jul 17,2009
By:
'alex'
Jul 17,2009
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
2people found this helpful
They are terrible. They dont get back to you with anything. No response. Have to wait and wait. And wait.
Keep stalling buyers. Poor sellers, I pity them.... read full review
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(1)
Alex, Your review show you are ill informed! I would suggest that you didnt have any dealings with whiteknights at all. While i appreciate some dont have good experiences the offices i had dealings with were helpful and knowledgeable and certainly not pushy- just what was needed when i was selling my mothers house with them at a time i wanted a friendly, honest, non corporate approach.
A very good estate agent, low fees, good all round service- i can't fault them.
Alex are you a strugglin ...
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