WhiteKnights Estate Agents
Spencers Wood Reading, Reading, RG7
1/5, 1 reviews
0% recommended
0% sales valuation accuracy
0% sales fee satisfaction



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“My partner and I put in an offer on a ......”

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Jun 17,2014
Minithumbdown
By: 'Hannah'
Jun 17,2014
6 people found
this helpful
My partner and I put in an offer on a property through Whiteknights on Saturday 29th March and it was accepted. We started the ball rolling and spent £500 on a survey. Over the next few weeks my partner and I heard absolutely nothing from the estate agents; we called and emailed and never got a response. We decided after five weeks of no contact that we couldn't wait any longer and started looking for another property. After 11 weeks of no contact whatsoever, they call up to say the vendor has found another property and the sale will go through. By this time we'd found another place and had a moving date. I told them it was unacceptable how they had treated us and all they could say was "OK" and that they'd tell the vendor - no apology, nothing. I am left fuming about how we were treated and gutted that we lost out on our dream house, all because they couldn't be bothered to return our calls to let us know what was happening. Worst customer service I've ever experienced.
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Opening Hours
Address

WhiteKnights Estate Agents
Tankerton House, Basingstoke Road
Spencers Wood,Reading
Berkshire
RG7 1AE
0118 988 2011

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales % 0% £235,000 £235,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 0 0 0 1 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“My partner and I put in an offer on a ......”

Share on :
Jun 17,2014
Minithumbdown
By: 'Hannah'
Jun 17,2014
6 people found
this helpful
My partner and I put in an offer on a property through Whiteknights on Saturday 29th March and it was accepted. We started the ball rolling and spent £500 on a survey. Over the next few weeks my partner and I heard absolutely nothing from the ...
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Was this helpful? Yes
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Awards won by WhiteKnights Estate Agents, Reading RG7 1AE


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