“We had a bad experience with one of the agen......”
1 Star Review
Jun 27,2023
By:
'sarika'
Jun 27,2023
Branch: Reading, Unit 5 Chalfont Centre
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: RG1
Branch: Reading, Unit 5 Chalfont Centre
Sales (Prospective customer)
Postcode: RG1
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We had a bad experience with one of the agent of whitenights named Anna. Really rude and condescending tone over the phone. She was unnecessarily trying to argue over the petty details . Trying to correct me on every small detail without any listening ears. She tried to show that we don't know anything. She also refused to show the property unless we talk their mortgage advisor despite telling them that we already have mortgage in place through another provider. We understand the legality of the process of buying the house but she put us off with her condescending behaviour. She obviously needed more training. We then talked to her manager, Emma, who was polite and she apologised on Anna's behalf. I hope their clients are aware that whitenights are turning the possible buyers away.
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