“Shocking response times...”
1 Star Review
Nov 10,2023
By:
'Adam'
Nov 10,2023
Services: Lettings (as a Tenant)
Rent PCM: £3000
Would you recommend?: No
Postcode: W5
Lettings (as a Tenant)
Rent PCM: £3000
Postcode: W5
0
people found
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Our experience with RSK has been shocking. We have been contacting them relentlessly for the past month trying to be updated on the status of our deposit - every email has been ignored and of the 100s of phone calls, only a few have been ...
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0
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“Our experience with the RSK Northfields off......”
1 Star Review
Aug 29,2021
By:
'Nicola'
Aug 29,2021
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: No
Postcode: W7
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: W7
3
people found
this helpful
Our experience with the RSK Northfields office has been a horrific one. They were dishonest with us from the beginning of the tenancy and seem to lack general knowledge on how to communicate with their clients.
Due to unforeseen circumstances we had to surrender our ...
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3
people found
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“RSK Northfields have been amazing, from the i......”
5 Star Review
Nov 28,2019
By:
'lesley'
Nov 28,2019
Services: Sales (as a Vendor)
Sold price: £100000
Would you recommend?: Yes
Postcode: W13
Sales (as a Vendor)
Sold price: £100000
Postcode: W13
0
people found
this helpful
RSK Northfields have been amazing, from the initial valuation to their attention to detail starting with the photographs and marketing to managing the viewings. Within only a few days they had generated a lot of interest in the property and within two weeks we had ...
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0
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4 Star Review
May 16,2019
By:
'RL'
May 16,2019
Services: Lettings (as a Landlord)
Rent PCM: £1650
Would you recommend?: Yes
Postcode: W9
Lettings (as a Landlord)
Rent PCM: £1650
Postcode: W9
0
people found
this helpful
We have used RSK Northfields office to manage our property for nearly 10 years now. We have just relet after 3 years with the same tenant. The process was handled professionally by Andrew and his team. We secured a new tenant extremely quickly with just a few ...
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Comment on agent fees
No comment
0
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“RSK are helpful and quick to respond...”
5 Star Review
Apr 04,2019
By:
'Daniel'
Apr 04,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: W73
Lettings (as a Landlord)
Postcode: W73
0
people found
this helpful
Andrew Healy looked after the whole process of letting our property, and it has been a great experience, being from out of town and purchasing a property to rent is always a leap of faith and we were glad to of been recommended such a ...
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Comment on agent fees
The fee charges were fair for the service I have received.
0
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“A helpful and friendly team who go above and beyond!...”
5 Star Review
Mar 01,2019
By:
'Jessica'
Mar 01,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W13
Lettings (as a Tenant)
Postcode: W13
1
people found
this helpful
I have been overwhelmed with the help and customer support I have received from Andrew, Rhiannon and the whole RSK team in Northfields.
We are private tenants moving from North London to a new area and unfortunately when I arrived at our new property there ...
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1
people found
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“You can't beat experience...”
5 Star Review
Dec 12,2018
By:
'JRG'
Dec 12,2018
Services: Buying agent
Would you recommend?: Yes
Postcode: W13
Buying agent
Postcode: W13
0
people found
this helpful
I'd been looking at the Northfields area when I discovered Tim Crowley who knows the area like the back of his hand. He's got his finger on the pulse of the market, suits the property to the person, and is unfailingly polite and a pleasure ...
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Comment on agent fees
The fees are standard
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“Professional Excellence...”
5 Star Review
Oct 31,2018
By:
'Arabella'
Oct 31,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: W4
Sales (as a Buyer)
Postcode: W4
0
people found
this helpful
Angelina is an efficient, detail orientated and highly competent estate agent. Her insight into property is second to none.
She established an excellent rapport with myself, my husband, our property lawyers and the seller. She was able to represent the interests of all parties allowing ...
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Comment on agent fees
Good
0
people found
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“I have used RSK Northfields as my letting agents for ......”
5 Star Review
Oct 06,2017
By:
'Liz'
Oct 06,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: W13
Lettings (as a Landlord)
Postcode: W13
0
people found
this helpful
I have used RSK Northfields as my letting agents for six years. I have always had excellent service. The staff are courteous, efficient, helpful and knowledgeable. They always return calls and do what they have said they will.
The staff member I have been dealing ...
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Comment on agent fees
At first I thought the fees were high, but the excellent service and the quick turnaround when tenants leave make it worth it.
0
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“Professional in dealing with customers, helpful and very kind treatment. ......”
5 Star Review
Aug 11,2017
By:
'AHMED'
Aug 11,2017
Services: Lettings (as a Tenant)
Rent PCM: £2400
Would you recommend?: Yes
Postcode: W13
Lettings (as a Tenant)
Rent PCM: £2400
Postcode: W13
0
people found
this helpful
Professional in dealing with customers, helpful and very kind treatment. always offering you viewing for new properties till you get what you like and be satisfied....
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Comment on agent fees
very good
0
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“I have been renting for over 20 years, and this is ......”
1 Star Review
Jun 29,2017
By:
'Canette'
Jun 29,2017
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: No
Postcode: W7
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: W7
0
people found
this helpful
I have been renting for over 20 years, and this is the first and last time I will ever use RSK letting agents, the way the want to treat people is not acceptable. They tell a lot of lies and they just like to stressing people ...
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Comment on agent fees
No comment, I've live at my address for 3 years.
0
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“First off I would like to say this is regarding ......”
1 Star Review
Jun 20,2017
By:
'Niss'
Jun 20,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W13
Lettings (as a Tenant)
Postcode: W13
0
people found
this helpful
First off I would like to say this is regarding the Northfields branch specifically. There has been a complete lack of communication between staff members, departments etc, including but not limited to last minute changes to check out dates, check out times, domestic versus professional ...
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Comment on agent fees
Irrelevant due to the lack of service provided.
0
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“RSK in Northfields found me a great flat that met ......”
5 Star Review
Nov 13,2016
By:
'Robert'
Nov 13,2016
Services: Lettings (as a Tenant)
Rent PCM: £1
Would you recommend?: Yes
Postcode: W13
Lettings (as a Tenant)
Rent PCM: £1
Postcode: W13
0
people found
this helpful
RSK in Northfields found me a great flat that met all my requirements. Tristan had a very good knowledge of the area and market conditions. He was patient with me while we searched for the perfect property. As soon as the flat was on the ...
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Comment on agent fees
Good
0
people found
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“Tristan was attentative and extremely helpful in negotiations with the ......”
4 Star Review
Nov 05,2016
By:
'Family'
Nov 05,2016
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: W13
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: W13
0
people found
this helpful
Tristan was attentative and extremely helpful in negotiations with the landlord, punctual and generally attentative. I didn't give 5* because a sofa we were told was available before we made our offer, turned out not to be available nor replaceable when came to signing of the ...
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Comment on agent fees
Fair
0
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“Tristan and RSK were professional and efficient throughout the process ......”
4 Star Review
Nov 04,2016
By:
'Emma'
Nov 04,2016
Services: Lettings (as a Tenant)
Rent PCM: £1550
Would you recommend?: Yes
Postcode: W13
Lettings (as a Tenant)
Rent PCM: £1550
Postcode: W13
2
people found
this helpful
Tristan and RSK were professional and efficient throughout the process and did not hassle or push like some other estate agents can do....
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Comment on agent fees
The fees were reasonable and cheaper than all the other agents I dealt with.
2
people found
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“Tristan was professional and friendly through out the letting process ......”
4 Star Review
Nov 01,2016
By:
'Ahmed'
Nov 01,2016
Services: Lettings (as a Tenant)
Rent PCM: £2200
Would you recommend?: Yes
Postcode: TW8
Lettings (as a Tenant)
Rent PCM: £2200
Postcode: TW8
1
people found
this helpful
Tristan was professional and friendly through out the letting process and has closely followed up and communicating clearly and efficiently until the deal has been done and even after we have moved in to the new property. I wish him all the best indeed....
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Comment on agent fees
Should be reduced. Also I suggest to remove the agent's deposit of gbp 750 as this gives the customer more confidence in the agent.
1
people found
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“Tristan was very helpful from the very beginning until very ......”
5 Star Review
Oct 26,2016
By:
'AW'
Oct 26,2016
Services: Lettings (as a Tenant)
Rent PCM: £1750
Would you recommend?: Yes
Postcode: W13
Lettings (as a Tenant)
Rent PCM: £1750
Postcode: W13
1
people found
this helpful
Tristan was very helpful from the very beginning until very end of the process of searching a house to rent. Always professional and keen to help, easy to work with. Could not ask for better letting consultant....
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Comment on agent fees
Fees could be lower
1
people found
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“I just wanted to send you an email to thank ......”
5 Star Review
Nov 03,2015
By:
'Alex'
Nov 03,2015
Services: Sales (as a Vendor)
Sold price: £365000
Would you recommend?: Yes
Postcode: W13
Sales (as a Vendor)
Sold price: £365000
Postcode: W13
0
people found
this helpful
I just wanted to send you an email to thank you for all your help with the sale of our property in Northfields. I found you all to be very personable, professional and concerned to get the best result for myself and my wife. I ...
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0
people found
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“Where shall I start? No customer service skills what so ......”
1 Star Review
Jun 05,2015
By:
'Kate'
Jun 05,2015
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: W13
Sales (Prospective customer)
Postcode: W13
5
people found
this helpful
Where shall I start? No customer service skills what so ever. We have offered on property with Tim, I wish never walked up to his desk when going into their office in Northfields. I am sure he is confident in himself knowing the market as ...
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5
people found
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“We had dealt with this branch in the past and ......”
5 Star Review
Apr 07,2015
By:
'Maud'
Apr 07,2015
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: W13
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: W13
0
people found
this helpful
We had dealt with this branch in the past and were pleased with the service then. This time again, we found a very dedicated agent who understood our needs, was never pushy and tried to find the perfect place for us. He succeeded and we ...
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Comment on agent fees
Compared to other estate agents, reasonable and justified fees. Helpful in the negotiation.
0
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“Andrew dealt with finding new tenants for the property in ......”
5 Star Review
Apr 01,2015
By:
'Kim'
Apr 01,2015
Services: Lettings (as a Landlord)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: W5
Lettings (as a Landlord)
Rent PCM: £1300
Postcode: W5
0
people found
this helpful
Andrew dealt with finding new tenants for the property in an extremely efficient and professional manner, any enquiries we made were dealt with quickly and a tenant was found before the property was actually available at a good rental. We could not have asked for ...
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Comment on agent fees
Happy with upfront fees agreed - a little disappointed to find the small print contained 'admin fee' on top of those fees
0
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“He was very sincere with us throughout the process from ......”
5 Star Review
Mar 06,2015
By:
'Kana'
Mar 06,2015
Services: Lettings (as a Tenant)
Rent PCM: £1380
Would you recommend?: Yes
Postcode: W13
Lettings (as a Tenant)
Rent PCM: £1380
Postcode: W13
0
people found
this helpful
He was very sincere with us throughout the process from finding a property to settling in and was always quick to respond to our questions and requests. I also appreciated his friendliness (he is so good with kids!) The only thing that would have been ...
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0
people found
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“Andrew was extremely professional and helpful throughout. He always responded ......”
5 Star Review
Jan 30,2015
By:
'Andrew'
Jan 30,2015
Services: Lettings (as a Tenant)
Rent PCM: £2250
Would you recommend?: Yes
Postcode: W13
Lettings (as a Tenant)
Rent PCM: £2250
Postcode: W13
0
people found
this helpful
Andrew was extremely professional and helpful throughout. He always responded quickly and nothing was too much trouble. It made the whole letting process quick and easy....
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0
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“Andrew & Michaela were extremely helpful during the whole process of ......”
5 Star Review
Jan 22,2015
By:
'Claude'
Jan 22,2015
Services: Lettings (as a Landlord)
Rent PCM: £2100
Would you recommend?: Yes
Postcode: W13
Lettings (as a Landlord)
Rent PCM: £2100
Postcode: W13
0
people found
this helpful
Andrew & Michaela were extremely helpful during the whole process of finding us quality tenants. We will definitely use their services again....
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0
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“Andrew was very helpful, he provided not only excellent customer ......”
5 Star Review
Jan 12,2015
By:
'Gabriela'
Jan 12,2015
Services: Lettings (as a Tenant)
Rent PCM: £1975
Would you recommend?: Yes
Postcode: W13
Lettings (as a Tenant)
Rent PCM: £1975
Postcode: W13
0
people found
this helpful
Andrew was very helpful, he provided not only excellent customer service, but went extra mile with arranging the viewing of the property, also all necessary informations regarding landlord and house cleanliness.
We are very pleased with the service.
I will recommend Andrew to all my ...
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Comment on agent fees
The fees are fair.
0
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“Andrew was very helpful. I was informed by him about ......”
5 Star Review
Dec 19,2014
By:
'Gabriela'
Dec 19,2014
Services: Lettings (as a Tenant)
Rent PCM: £1970
Would you recommend?: Yes
Postcode: W13
Lettings (as a Tenant)
Rent PCM: £1970
Postcode: W13
0
people found
this helpful
Andrew was very helpful. I was informed by him about the progress on our house rental.
Andrew have exceptional communications skills and always try to advice the best of possible solution.
I'm very happy with the overall experience in Northfiels branch.
I will recommend it ...
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0
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“What I liked about Andrew was that he went beyond ......”
5 Star Review
Dec 17,2014
By:
'Pete'
Dec 17,2014
Services: Lettings (as a Tenant)
Rent PCM: £1950
Would you recommend?: Yes
Postcode: W7
Lettings (as a Tenant)
Rent PCM: £1950
Postcode: W7
0
people found
this helpful
What I liked about Andrew was that he went beyond being an agent, I felt that he personally wanted to help us, it was important to him to do that. We were part of a chain and it got pretty complex and tricky but he ...
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0
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“During the initial viewing of the property, the agent in ......”
4 Star Review
Oct 31,2014
By:
'.'
Oct 31,2014
Services: Lettings (as a Tenant)
Rent PCM: £1
Would you recommend?: Yes
Postcode: W13
Lettings (as a Tenant)
Rent PCM: £1
Postcode: W13
0
people found
this helpful
During the initial viewing of the property, the agent in question was very polite and knowledgeable. Out of all the agents I had communicated with during my property search, this one stood out in terms of his professionalism, availability and reliability....
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0
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“Good feedback provided by Andrew. Very thorough and always comes ......”
4 Star Review
Oct 22,2014
By:
'K'
Oct 22,2014
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: W13
Lettings (as a Landlord)
Postcode: W13
0
people found
this helpful
Good feedback provided by Andrew. Very thorough and always comes back with the information requested in a timely manner. Hope this continues. The tenant is a cooperate client working at GSK...
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0
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“Andrew is a very competent, professional agent who made our ......”
5 Star Review
Oct 17,2014
By:
'ROBERT'
Oct 17,2014
Services: Lettings (as a Tenant)
Rent PCM: £1750
Would you recommend?: Yes
Postcode: W13
Lettings (as a Tenant)
Rent PCM: £1750
Postcode: W13
0
people found
this helpful
Andrew is a very competent, professional agent who made our property search and then finalising the letting very smooth. I would strongly recommend him to all of my friends....
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