Open House
Harrow, HA2
3.8/5, 14 reviews
71% recommended
50% lettings valuation accuracy
79% lettings fee satisfaction
No company information

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Latest Reviews

View all Reviews 14
12th Nov 2018
reviewed by 'Nomita'
“pathetic service by kash shah right from the begining .He promises a house on a date .Me telling him our ......”
5th Sep 2018
reviewed by 'virat'
“Very poor service and very bad professional approach by the OpenHouse online estate agents at South harrow branch in London. ......”
17th Feb 2017
reviewed by 'Stevie'
“Don't touch these people... they don't understand the words customer service. Worst Service ever. Stay Clear you have been warned. ......”
14th Jan 2016
reviewed by 'Samson'
“Kash is been very helpful through out the process ... Excellent customer service and very friendly n polite manner .. Would highly ......”
22nd Sep 2015
reviewed by 'Izabella'
“I was looking for a property and we had to move in within a week. Kash was able to find ......”
8th Sep 2015
reviewed by 'Ashit'
“I was referred to open house harrow by Kash. I was looking for a tenant and Kash was successful in ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Address

Open House
302-303, Pentax House, South Hill Avenue,
South Harrow,Harrow
Middlesex
HA2 0DU
0208 938 4655

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 50% 79% £950 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 2 6 2 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“abusive agent and looting money...”

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Nov 12,2018
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Mr Kash Shah
By: 'Nomita'
Nov 12,2018
0 people found
this helpful
pathetic service by kash shah right from the begining .He promises a house on a date .Me telling him our constraint of date .His house is in pathetic condition uses abusive language with my husband .The windows were not getting tightly closed the as the ...
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Comment on agent fees
he charged us 420 and service is pathetic rather it is torturous to be with this agent
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By: Nomita
Sep 26, 2022
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just to update every one - I complained on health and safety department of council and after inspecting the house and condition Mr Kash shah and his agency were told to do all the necessary repairs ... we were given the option of not vacating but we chose not to deal with this guy. He had to return our full deposit back and couldn't immediately rent unless he fixes the issues- he was given a fixed period to fix all the issues. I also reported to open house as he is just a franchise holder and t ...

“very unprofessional letting agent service by openhouse online estate agent...”

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Sep 05,2018
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By: 'virat'
Sep 05,2018
1 people found
this helpful
Very poor service and very bad professional approach by the OpenHouse online estate agents at South harrow branch in London. my whole experience with them was just like worst nightmare as landlord. * rent was never paid on the date in the contract. multiple emails are ...
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Comment on agent fees
very bad in compare to the service he provided. in the same fees i been getting much better service with my local high street agent. don't even thing of going for this online agents.
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By: Mr. Kash Shah
Oct 18, 2018
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Hi Virat, If you allow me to put the copy of the inventory check in and check out pictures, copy of the service agreement. I guess that will be more than enough and useful for people seeing your comments. I am sure that people will be able to justify from there itself. If you think you could provide an extremely poor quality property and do not show any intention to get it right but still expect a full rent from tenants then I am afraid you need that agent you have been raving about. Rememb ...

“Don't touch these people... they don't understand the words customer ......”

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Feb 17,2017
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Mr Kash Shah
By: 'Stevie'
Feb 17,2017
4 people found
this helpful
Don't touch these people... they don't understand the words customer service. Worst Service ever. Stay Clear you have been warned. Very good at talking just not delivering! Once you go and and get Real service from a Real Estate Agent and not some kid who ...
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Comment on agent fees
Bad
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By: Mr Kash Shah
Oct 18, 2018
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Hi Stevie G, Thank you for putting your valuable comments. I do not seem to think that we have even done any business with you. Can you please provide me with some reference if we have dealt with you? Thank you. ...

“Kash is been very helpful through out the process ... Excellent ......”

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Jan 14,2016
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By: 'Samson'
Jan 14,2016
3 people found
this helpful
Kash is been very helpful through out the process ... Excellent customer service and very friendly n polite manner .. Would highly recommend as moving homes is a big thing .. And you do need agents like KAsh to help you .. Well done n keep up the good ...
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“I was looking for a property and we had to ......”

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Sep 22,2015
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Mr Kash Shah
By: 'Izabella'
Sep 22,2015
3 people found
this helpful
I was looking for a property and we had to move in within a week. Kash was able to find one which is suitable for us in any aspect. Excellent job....
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By: Kash Shah
Sep 22, 2015
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Thanks Izabella! ...

“I was referred to open house harrow by Kash. I ......”

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Sep 08,2015
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Mr Kash Shah
By: 'Ashit'
Sep 08,2015
2 people found
this helpful
I was referred to open house harrow by Kash. I was looking for a tenant and Kash was successful in getting one. Appreciate hard work and would recommend them to others too....
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By: Kash Shah
Sep 08, 2015
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Thank you so much Ashit for your kind comments. Really appreciate your custom. ...

“I was looking for a property to rent and visited ......”

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Jul 17,2015
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Mr Kash Shah
By: 'Akhilesh'
Jul 17,2015
2 people found
this helpful
I was looking for a property to rent and visited so many agents and not found helpful to me however when I found Open House marketing on RightMove and my experience with Mr. Kash Shah and his team was wonderful. They are very prompt and ...
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“I was looking for a property to rent and did ......”

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May 25,2015
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Mr Kash Shah
By: 'Mrs.'
May 25,2015
2 people found
this helpful
I was looking for a property to rent and did visit lot of agents and was not happy as it was very stressful with a way most of them deal with potential customers, however when we found Open House marketing few flats which was offered ...
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Comment on agent fees
Reasonable
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By: Mr Kash Shah
May 25, 2015
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Thanks Breshna for your custom and we wish you will have a great journey at your new home ...

“We were looking for perspective tenants for our flat in ......”

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May 21,2015
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Mr Kash Shah
By: 'Kash'
May 21,2015
2 people found
this helpful
We were looking for perspective tenants for our flat in Wembley and were contacted by Mr. Nick Mehta who introduced Open House Services to us. To begin with I was reluctant to use their services as we had had a very bad experience with an ...
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By: Kash shah
May 21, 2015
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Thank you honey kojouri. I really appreciate for your kind comments and I thank you for your custom. If I could request you to change the name as yourself because at the moment it looks like I have reviewed myself😉. Anyways thanks for choosing us to let your property. ...

“Very efficient, trustworthy and reliable. The tenants they found were ......”

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May 20,2015
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Mr Kash Shah
By: 'Mr.'
May 20,2015
2 people found
this helpful
Very efficient, trustworthy and reliable. The tenants they found were a perfect fit for my flat. I would recommend to others....
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By: Kash Shah
May 20, 2015
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Thank you Mr Lakhani. Really appreciate for your custom. ...

“I am extremely pleased with the service provided to us ......”

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May 16,2015
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Mr Kash Shah
By: 'ansu'
May 16,2015
2 people found
this helpful
I am extremely pleased with the service provided to us by Mr Kash from the beginning. He is very approachable and always with a positive attitude. I have dealt with many estate agents before but never came across a person like Mr Kash who is ...
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Comment on agent fees
I thought compared to other estate agents the fees were reasonable
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By: Mr. Kash Shah
May 17, 2015
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Hi Ansu that was so nice of you. Thank you for appreciating the efforts. At Open House we will ensure that all our customers and clients are always given the best customer service. We hope that we can help million more customers like your self. ...

“Initially, I've taken appointment to view a property near preston ......”

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May 08,2015
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Mr Kash Shah
By: 'Priya'
May 08,2015
2 people found
this helpful
Initially, I've taken appointment to view a property near preston road which didn't suite my needs much. Considering my requirements with the transport facilities, and immediate availability to move in, Kash has shown this property for tenancy Which I've accepted happily. He helped me getting ...
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By: Kash Shah
May 08, 2015
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Thank you Priya. We wish you will have a smooth journey and hope this home proves lucky to you. Please recommend other friends/colleague of yours and we will be very happy to help them too. ...

“I was intially reluctant to use services of a property ......”

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Apr 29,2015
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Mr Kash Shah
By: 'Harsha'
Apr 29,2015
3 people found
this helpful
I was intially reluctant to use services of a property agent; however, talking to Nick Mehta, provided me with some assurances and agreed to give them a chance. I must say from start to handing over the property to signing off the tenancy agreement has ...
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Comment on agent fees
Reasonable
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“I am a landlord renting various properties in Wembley and ......”

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Jan 12,2015
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By: 'Mr'
Jan 12,2015
3 people found
this helpful
I am a landlord renting various properties in Wembley and surrounding area. I have always used the same 2 local agents to rent all my properties. One of the agents there called Kash Shah left one of the agents to work for the other and then ...
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What agent could do to change your mind?
I am a landlord renting various properties in Wembley and surrounding area. I have always used the same 2 local agents to rent all my properties. One of the agents there called Kash Shah left one of the agents to work for the other and then left to work for an online agency called Open House. He has since been emailing me and calling me constantly asking me to give him my properties which I am not prepared to do. I have always been happy with the agents I use and have no desire to hand my properties to some online company that no one has heard of. I feel that Kash Shah has hounded me and also taken my personal details with him which surely is against data protection. He is totally unprofessional. I believe from speaking to my agents that he is being sued already by both companies and is being taken to court. I appreciate agents are always keen but Kash Shah is too much. He is too persistant and has also made many bad remarks about the agents he himself used to work for. People like him give agents a bad name.
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Vendor Fees

0.6% inclusive of vat

Landlord Fees

Tenant finder £500 inc vat.
Properties managed for 8% plus vat.
Last updated at 28/04/2024, 10:50 PM by Phil Petela
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Open House, Harrow HA2 0DU



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