Ealing Broadway, London, W5
4.8/5, 359 reviews
93% recommended
89% sales valuation accuracy
95% sales fee satisfaction
98% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

On the 14th November 1988, Colin Bibra Estate Agents opened its first office at 34 The Mall, Ealing, W5; this was our management office until September 2012, when it moved to 204 Northfield Avenue, Ealing, W13. A second office was opened at 44 The Mall in 1990 and remains there to this day.Initially dealing exclusively ... show more On the 14th November 1988, Colin Bibra Estate Agents opened its first office at 34 The Mall, Ealing, W5; this was our management office until September 2012, when it moved to 204 Northfield Avenue, Ealing, W13. A second office was opened at 44 The Mall in 1990 and remains there to this day.

Initially dealing exclusively with sales, Colin started to incorporate lettings and property management into the business.

We currently manage hundreds of individual local properties for clients, as well as a large number of residential estates and developments in the Ealing area.

As one of the oldest independent Estate Agents in the Ealing area, Colin Bibra’s pride themselves on their in-depth local knowledge, and the proficient and personal service offered to all their clients.

Not content to stand still, we continually analyse trends in the property market and pride ourselves in the innovation and use of the latest technology in our management and sales offices.
Estate Agents in Ealing | Colin Bibra | vcolinbibra.com

Opening Hours
Address

Colin Bibra
44 The Mall
London
Greater London
W5 3TJ
02085670077

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 95% £280,000 £570,000
Lettings 98% 97% £800 £4,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
62 6 211 12 18 1 4 0 40 5
Areas covered
  • W13
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA ARMA NALS DPS TDS
Latest Properties

“Amazing team , So professional and great comm......”

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Apr 28,2021
Minithumbup
By: 'Linda'
Apr 28,2021
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Amazing team , So professional and great communication , They care so much about their clients and offering their best all the time . Highly recommended !...
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“Nabeel and Dalvir absolute superstars really ......”

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Apr 28,2021
Minithumbup
By: 'Karl Russell'
Apr 28,2021
0 people found
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Nabeel and Dalvir absolute superstars really helpful and top guys, such a pleasure to deal with. Will definitely be using these agents again....
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“I had an amazing experience with Simon Bhatti......”

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Apr 28,2021
Minithumbup
Simon
By: 'Kaltum'
Apr 28,2021
0 people found
this helpful
I had an amazing experience with Simon Bhatti form Colon Bibra, thank you for helping me to find my new home. If I ever move out i will definitely use your service Thanks again...
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“Thanks to Simon Bhatti for helping to find a ......”

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Apr 28,2021
Minithumbup
Simon
By: 'Kaltum'
Apr 28,2021
0 people found
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Thanks to Simon Bhatti for helping to find a nice flat in a nice area, I appreciate all your help If I ever move out again i will definitely use your service again Thanks alot...
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“Amazing team! Both Dalvir and Nabeel always k......”

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Apr 28,2021
Minithumbup
By: 'Jag'
Apr 28,2021
0 people found
this helpful
Amazing team! Both Dalvir and Nabeel always keep me up to date with any works that need to be done and are always informing me of any changes in legislation. Keep up the good work. Valuable assets to Colin Bibra....
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“Simon Bhatti...”

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Apr 27,2021
Minithumbup
Simon
By: 'Maymuna'
Apr 27,2021
0 people found
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I am a tenant at HA0, I contacted Simon Bhatti for apartment viewing and tenancy process he was a very helpful as he gave me in-depth information and explained all the rules. He made the process of the apartment easy for me and I am ...
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“Simon Bhatti...”

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Apr 26,2021
Minithumbup
Simon
By: 'F C McILROY'
Apr 26,2021
0 people found
this helpful
Always fair, always attentive, know the market well and will be very honest with information and recommendations regards potential rental income and tenant's requirements. They actually tell me what I really NEED to hear and not what I might WANT to hear. Simon Bhatti has ...
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“Great service....”

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Apr 24,2021
Minithumbup
By: 'Mark'
Apr 24,2021
0 people found
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Our property needed fairly extensive refurbishment which the agent undertook for us - The price was reasonable with communication and updates on a regular basis & have no issue with Colin Bibra managing the flat for us again...
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“Property Management service recommended...”

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Apr 21,2021
Minithumbup
By: 'Teresa'
Apr 21,2021
0 people found
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For long time I have been using Colin Bibra's property management services and I am very pleased. Special thanks to Nabeel who is very friendly and provides excellent service, always responding quickly to my inquiries and requests. Informs me immediately about issues reported by my ...
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“Nabeel was really professional and helpful ....”

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Apr 19,2021
Minithumbup
By: 'Louise'
Apr 19,2021
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Nabeel was really professional and very helpful when I encountered some issues with referencing. He solved these issues quickly and I really appreciate how he did this for me....
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“Best agents I've dealt with - quick and v helpful...”

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Apr 19,2021
Minithumbup
By: 'Oliver'
Apr 19,2021
0 people found
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Great team - thoroughly helpful with any queries and requests. Nabeel was exceptionally helpful throughout my whole tenancy! Thanks all....
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“I have many years of working will ColinBibra ......”

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Apr 19,2021
Minithumbup
Jeremy
By: 'saeid'
Apr 19,2021
0 people found
this helpful
I have many years of working will ColinBibra for perchasing and letting of properties .I found their whole management and people working in this Estate Agent are vey correct and panctual ....
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“Nabeel has gone above and beyond...”

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Apr 19,2021
Minithumbup
Jeremy
By: 'Bharat'
Apr 19,2021
0 people found
this helpful
We really appreciate all of Nabeel's assistance in managing our flat. Even following the check out process, Nabeel continued to support us in relation to our deposit and helped to achieve a successful outcome. The easy option for him would have been to move onto ...
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“Thank you Simon Bhatti for taken an extra mil......”

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Apr 19,2021
Minithumbup
Simon
By: 'Anthony'
Apr 19,2021
0 people found
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Thank you Simon Bhatti for taken an extra mile to find a tenant for us in an extremely challenging COVID-19 time. His dedication, commitment and suggestions as how to make the property more appealing to tenant were greatly appreciated. He also kept us in contact ...
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“My experience in property management with Nab......”

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Mar 29,2021
Minithumbup
By: 'Richard'
Mar 29,2021
0 people found
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My experience in property management with Nabeel Khan has been excellent. He always answers emails and calls, and gets things done; he is friendly and efficient. He is a great asset to Colin Bibra, definitely improves the brand....
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“Simon Bhatti was very helpful in helping us f......”

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Mar 28,2021
Minithumbup
Simon
Sabina
By: 'EmmaM'
Mar 28,2021
0 people found
this helpful
Simon Bhatti was very helpful in helping us find the flat that we needed.He eased the process a lot,sending us only the properties that where suitable for us,according to our requests and we found something in a short time.I can’t ...
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“Colinbibra has some of the best flats we've b......”

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Mar 27,2021
Minithumbup
Simon
By: 'Nour'
Mar 27,2021
0 people found
this helpful
Colinbibra has some of the best flats we've been looking for, and Simon Bhatti is very kind man. He tried his best to help us to find a proper nice home and advised us according to his experience....
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“Simon Bhatti is very well organised, honest p......”

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Mar 17,2021
Minithumbup
Simon
By: 'Tea Movelidze'
Mar 17,2021
0 people found
this helpful
Simon Bhatti is very well organised, honest professional with good work ethics, great communication skills. He has always kept in touch with me and let know about every step of the process....
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“Excellent service, staff very helpful!Thanks......”

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Mar 15,2021
Minithumbup
Sabina
By: 'Marco'
Mar 15,2021
0 people found
this helpful
Excellent service, staff very helpful! Thanks in particular to Simon and Sabina for being very responsive and making the moving process very smooth....
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“Excellent service from Simon for letting my h......”

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Mar 13,2021
Minithumbup
Simon
By: 'Martha'
Mar 13,2021
0 people found
this helpful
Excellent service from Simon for letting my house and also great service from Sabina in office. All very timely and professional....
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“Simon helped us secure our lovely 2 bed flat ......”

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Mar 11,2021
Minithumbup
Simon
By: 'James'
Mar 11,2021
0 people found
this helpful
Simon helped us secure our lovely 2 bed flat in Ealing, and was helpful throughout our tenancy. And when when it came to moving out he always made sure that we were comfortable whilst doing viewings. Would highly recommend....
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“Nabeel is very helpful and supportive! When t......”

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Mar 10,2021
Minithumbup
By: 'Li'
Mar 10,2021
0 people found
this helpful
Nabeel is very helpful and supportive! When there are some problems with the flat I'm renting, Nabeel would always be very responsive and help me to get in touch with landlord straight away without any delay....
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By: john bishop
Mar 10, 2021
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Thank you Li for your kind words ,Nabeel will be delighted ...

“Simon Bhatti, was one of Colin Bieber's best......”

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Mar 10,2021
Minithumbup
Simon
By: 'Shadi'
Mar 10,2021
0 people found
this helpful
Simon Bhatti, was one of Colin Bieber's best employees who helped us to find our favorite house in a short time. I should mention here that not only does he know his job very well, but he also has good moral qualities. We are very ...
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By: John bishop
Mar 10, 2021
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Thank you for your kind words this will mean a lot to Simon ...

“Excellent and speedy service when our boiler ......”

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Feb 23,2021
Minithumbup
By: 'milou'
Feb 23,2021
0 people found
this helpful
Excellent and speedy service when our boiler broke, again!Nabeel contacted the landlord and arranged for someone to come and have a look. Thank you very much Nabeel...
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“Very good service. Got the flat I needed in n......”

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Feb 20,2021
Minithumbup
By: 'Joao'
Feb 20,2021
0 people found
this helpful
Very good service. Got the flat I needed in no time. Compared with other services this one was definitely the best....
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“Im very happy with Collin Bibra management T......”

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Feb 18,2021
Minithumbup
By: 'Marta'
Feb 18,2021
0 people found
this helpful
Im very happy with Collin Bibra management The service is excellent - rapid response and very professional staff. Highly recommend!!!...
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“Dream team!I want to thank Dalvir and Nabeel.My ......”

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Feb 17,2021
Minithumbup
By: 'Elizabeth'
Feb 17,2021
1 people found
this helpful
Dream team! I want to thank Dalvir and Nabeel.My dishwasher needed a replacement and it has been handled in few days only. Taking into consideration lockdown, it was quite impressive. Well done for the contractor too. Installation took less than 10 minutes....
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Comment on agent fees
Good
Was this helpful? Yes
By: Anne-Sophie
Mar 05, 2021
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You were certainly lucky. I moved out my flat 5 weeks ago and since it's radio silence from Colin Bibra. I've been emailing them, calling them and left messages regarding 1. The checkout and 2. My deposit but I never got a reply nor call back. This is really disrespectful and I'm really un-happy about how things have been handled at their end. ...

“I walk passed this agency daily and I am shoc......”

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Feb 16,2021
Minithumbdown
By: 'Jackson S.'
Feb 16,2021
1 people found
this helpful
I walk passed this agency daily and I am shocked to see how they constantly disregard COVID measures. I’ve seen people sitting at their front table clearly not social distancing. What about the 2 meter rule? It’s 2 inches in their minds. In this time ...
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By: John bishop
Feb 18, 2021
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Thank you JaCKsonS for your report.Police officers have already found we were Covid compliant.Testament to the staff we have & sacrifices they make every day.Perhaps you were mistaken.There ought not to be any motive for not reporting crimes to the Police, as AllAgents don’t appear to have have enforcement powers.We are available to answer questions raised directly with us about Covid -19 measures , which which we have had in place throughout each lockdown .Stay safe and thank you for your co ...

“Professional, friendly estate agents, with a ......”

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Jan 24,2021
Minithumbup
Simon
By: 'Elvis'
Jan 24,2021
0 people found
this helpful
Professional, friendly estate agents, with a great range of properties who will be happy to help you find what you’re looking for. I would highly recommend....
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“Great, friendly, efficient service. Great ran......”

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Jan 21,2021
Minithumbup
Simon
By: 'tiffany'
Jan 21,2021
0 people found
this helpful
Great, friendly, efficient service. Great range of flats at affordable prices in suitable locations. I Would recommend this estate agent....
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Landlord Fees

LANDLORD FEES SCHEDULE
ADDITIONAL FEES AND CHARGES

LETTINGS INSTRUCTION FEES (see T&C's for service details)
Let Only: 12% (Inc. VAT) of yearly rental income upfront
Let Only Renew: 6% (Inc. VAT) of yearly rental income upfront
Let + Rent Collect: 13.2% (Inc. VAT) of monthly rental Income
Let + Manage: 18% (Inc. VAT) of monthly rental Income
Premium Manage: 21.60%(Inc. VAT) of monthly rental Income

SALES INSTRUCTION FEES (see T&C's for service details)
1.8% (Inc. VAT) of total sale price (sole agents)
2.4% (Inc. VAT) of total sale price (joint agents)
3.0% (Inc. VAT) of total sale price (multiple agents)

PRE-TENANCY FEES (ALL SERVICE LEVELS)
Arranging and facilitating statutory compliance if not provided on instruction or undertaken by the landlord:
• Energy Performance Certificate (EPC): £90 (Inc. VAT) per tenancy
• Gas Safety Certificate (GSR): £111 (Inc. VAT) per tenancy
• Electrical Installation Condition Report (EICR): £180 (Inc. VAT) per tenancy
• Portable Appliance Testing (PAT): £54 (Inc. VAT) per tenancy
• Legionella Risk Assessment: £54 (Inc. VAT) per tenancy
• Installing Smoke alarms and Carbon Monoxide: £80 (Inc. VAT) per tenancy
• Handling local authority licensing application: £150 Inc. VAT) per tenancy

START OF TENANCY FEES
Referencing fees: £21.60 (Inc. VAT) per applicant and guarantor (if required). Referencing for each applicant to assess affordability)
Drawing up tenancy Agreement: £160.00 (Inc. VAT) per applicant. Agreement will be uploaded for signing via DocuSign.
Deposit Registration Fees (where collected): £90 (Inc. VAT) per tenancy. Register landlord and tenant details and protect the security deposit with a Government-authorized Scheme. Provide the tenant(s) with the Deposit Certificate and Prescribed Information within 30 days of the tenancy start date.
Inventory in fee: £151.80 (Inc. VAT) per tenancy.
Professional Inventory company to attend the property to undertake a Schedule of Condition to be compared against inventory when tenants leave

DURING TENANCY FEES
Additional Property Visits: £90 (Inc. VAT) per visit.
Should the landlord request property visits in addition to those within their existing Terms of Business, this covers the costs of attending the property.
Renewal Fees: £160 (Inc. VAT) per tenancy.
Contract negotiation, amending and updating terms and arranging for the signing of a further tenancy agreement.

END OF TENANCY FEES
Check-out Inventory: £151.80 (Inc. VAT) per tenancy.
Professional Inventory company to attend the property to undertake an updated Schedule of Condition based on the original inventory and negotiating the repayment of the security deposit.
Fees for the service of Legal Notices (Section 8 or Section 21): £180 (Inc. VAT) per Notice.

Client Money Protection (CMP): Propertymark
Redress scheme: The Property Ombudsman

Please ask a member of staff if you have any questions about our Fees

Tenant Fees

Fee information
New assured shorthold tenancies (ASTs) tenant fees

Holding Deposit: One week’s rent.

Security Deposit: Five weeks’ rent.(This covers damages or defaults on the part of the tenant during the tenancy)

Unpaid Rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s): Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (Inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract: £50 (Inc. VAT) per agreed variation. (To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents)

Change of Sharer: £50 (Inc. VAT) per replacement tenant or any reasonable costs incurred if higher. (To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination: Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Client Money Protection (cmp): Propertymark
Redress scheme: The Property Ombudsman

You can find out more details on the agent’s website or by contacting the agent directly.
Last updated at 20/09/2019, 12:58 PM by john bishop
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Colin Bibra Estate Agents Limited – Complaints Handling Procedure

Our complaints policy

We are committed to providing a high-quality service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please let us know the details in writing, either by letter or email.

What will happen next?

1. We will acknowledge receipt of your complaint by letter or email within three working days of receiving it, enclosing a copy of this procedure.

2. We will then investigate your complaint. This will normally involve passing your complaint to the manager of the relevant department (sales, lettings, property management or estate management), who will review the matter and speak to the member/members of staff involved.

3. Within fifteen working days of your complaint being sent, we will send you a detailed written reply to your complaint, including suggestions for resolving the matter.

4. If you do not feel your complaint has been resolved, we will then invite you to a meeting during working hours to discuss and resolve your complaint. The meeting will take place within fifteen working days of us becoming aware of your dissatisfaction, subject to your availability.

5. Within five working days of the meeting, we will write to you to confirm what took place and any solutions we have agreed with you.

6. If you do not want a meeting or it is not possible, we will arrange for a director of the company to review the decision.

7. We will write to you within 10 working days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.

8. If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) then you can take the matter up with The Property Ombudsman: (or your chosen approved scheme) without charge”. You can contact The Property Ombudsman by:

Post: Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP
Telephone: 01722 333306
Email: [email protected]
Website: https://www.tpos.co.uk/
Last updated at 11:58 AM 20/09/2019 by john bishop

Awards won by Colin Bibra, London W5 3TJ



Get in touch with

Colin Bibra

Branch - Ealing Broadway, London, W5