Spicerhaart
1.3/5, 40 reviews
5% recommended
80% lettings valuation accuracy
22% lettings fee satisfaction

Property Features

Spicerhaart the largest and most successful independent estate agency group in Europe. show more Spicerhaart the largest and most successful independent estate agency group in Europe.

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Latest Reviews

 View all Reviews 40
1st Mar 2024
reviewed by 'RANSFORD'
“Your support, kindness and very excellent and quick response had really made a lot in our home. Haart letting as ......”
27th Jan 2023
reviewed by 'Paul'
“After being told at the beginning how great they were and put landlords first and make sure landlords are happy ......”
7th Sep 2021
reviewed by 'Michael Watson'
“Avoid Avoid AvoidFrom the awful woman in the fishponds office, the virtually non existent maintenance company to the false accusations ......”
21st May 2021
reviewed by 'Tarron'
“Dreadful. They Manage the flat I rent. I have been asking for a broken window to be repaired for almost 70 ......”
1st Oct 2020
reviewed by 'ina'
“Worse customer service. They take your details and no1 gets back to you. When you call, they even put the ......”
22nd Jul 2020
reviewed by 'Laurence'
“I implore you not to use Haarts letting unless you want the worst service available on the market and to ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 22% £475 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 16 1 16 1 2 0 1 0 3
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Spicerhaart Branches (view all 5)
Colchester, CO3
Contact Centre Colchester, CO3
Corporate Sales, FY4
CO3
Sutton, SM1

“Atrocious service and a complete disregard for tenants: this is ......”

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Jan 28,2013
Minithumbdown
By: 'Philip'
Jan 28,2013
3 people found
this helpful
Atrocious service and a complete disregard for tenants: this is the only way (and possibly still too nice) to describe Spicerhaart's (and FJ Lord's) way of dealing clients. I didn't think it was possibly to be treated with so much disrespect. As a tenant who's ...
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What agent could do to change your mind?
Look after a tenant who's always paid rent on time and 'merely' asked for a functioning hearing in the winter. The disrespectful and dismissive tone in their emails is unacceptable.
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“I can honestly say I have never ever been as ......”

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Nov 27,2012
Minithumbdown
By: 'AusLandlord'
Nov 27,2012
2 people found
this helpful
I can honestly say I have never ever been as upset and disrespected as I have whilst letting my property through this company. I can list about 53 things (I am keeping a list) of events over the past 12-18 months whereby they have breached their ...
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What agent could do to change your mind?
Be an letting agent who respects both the landlord and tenant. Increase communication and follow the rules of the contract that you implement!!
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“left without heating and hot water for 3 weeks. Have informd ......”

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Nov 15,2012
Minithumbdown
By: 'LOLA2505'
Nov 15,2012
2 people found
this helpful
left without heating and hot water for 3 weeks. Have informd the joke of a management team every day for the last 3 weeks have been told twice it had been fixed only to find it hadnt and they were once again just saying anything to get ...
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“I am a first time landlord and didn't realise that ......”

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Oct 23,2012
Minithumbdown
By: 'Barefoot'
Oct 23,2012
3 people found
this helpful
I am a first time landlord and didn't realise that once the property was let by the Lincoln office it would be managed by a team in Essex. That was my mistake for not doing my research. There was inconsistency of contact in that over ...
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What agent could do to change your mind?
Limited the number of people dealing with my property. Been more flexible in terms of using landlords choice of contractors. Explained how they selected their 'approved contractors'.
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“First meeting Esta at our property, she gave us a ......”

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Oct 12,2012
Minithumbup
By: 'Caroline'
Oct 12,2012
0 people found
this helpful
First meeting Esta at our property, she gave us a fair & honest valuation, then meeting Katie the negotiator we felt happy and had confidence in them, during the process of selling the property they were always on time & kept us up to date with feed ...
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“The incapability of Spicer Haart's (and FJL's) property management as ......”

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Jul 16,2012
Minithumbdown
By: 'KW'
Jul 16,2012
1 people found
this helpful
The incapability of Spicer Haart's (and FJL's) property management as well as their contractors is far beyond standard. We had repair work that was due to be carried out for 5 months! Still the one issue that constitues a health & safety hazard, and has already caused ...
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“the manager of the agents Leanne delt with me, she ......”

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Oct 27,2011
Minithumbdown
By: 'innocent'
Oct 27,2011
0 people found
this helpful
the manager of the agents Leanne delt with me, she failed to mention it was a lifetime contract, instead only mentioned i was signing up for 16 weeks after the 16 weeks i had no sale surprise surprise because they only managed to get me 6 viewings in ...
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What agent could do to change your mind?
done there job properly, not lied to me???
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By: TheTruth
Aug 12, 2012
View all comments (2)
Its a standard marketing charge. Read the small print. There are lots of reasons why houses dont get viewed - bad pictures on details, people arent interested inthe area, not enough applicants suit the properties in stock etc etc . Basically its all about price. 6 viewings in 4 months = overpriced property. Did u reduce at all? People only pay what they think a house is worth - a competitivley priced property gets viewings and offers, overpriced don't. Something to think about after giving less ...

“They fail to manage in every respect of property management. ......”

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May 13,2011
Minithumbdown
By: 'fairandhonestlandlord'
May 13,2011
1 people found
this helpful
They fail to manage in every respect of property management. They have cost me a lot of money because of their incompetence and lack of supporting documents/paperwork. Their procedures are woefully inadequate. Staff are badly trained....
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“Incompetent in very manner....”

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Apr 10,2011
Minithumbdown
By: 'LDC'
Apr 10,2011
2 people found
this helpful
Incompetent in very manner....
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“Completely terrible letting agents. I would never use them again ......”

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Jan 23,2009
Minithumbdown
By: 'bobby'
Jan 23,2009
0 people found
this helpful
Completely terrible letting agents. I would never use them again - beware the Earley branch in Reading. ...
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By: bobby
Dec 13, 2009
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I cleaned the place top to bottom when I left and yet they still insisted on getting professional cleaners in at my expense!!!! What do you make of that??? They even had the cheek to blame it on the landlord but he is not even here in the country? ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Spicerhaart

Regional Awards won by Spicerhaart

Individual Branch Awards



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