0% lettings valuation accuracy
50% lettings fee satisfaction
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Oct 27,2011
Oct 27,2011
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the manager of the agents Leanne delt with me, she failed to mention it was a lifetime contract, instead only mentioned i was signing up for 16 weeks after the 16 weeks i had no sale surprise surprise because they only managed to get me 6 viewings in that time, no contact at all from Leanne herself so i wrote to let them know i would not be taking out a further contract with them, i then get a invoice from there "credit control department" asking for £180 pounds?? reasonable marketing charge??? i of course disputed this and went through the whole complaints procedure, which is basically writing to various people who are not interested in your complaint over the country, they then say "the final view of the company is" and they are still saying i have to pay the fee!!! disgusting company daylight robbery for doing nothing don't go with them no matter what, completely unreasonable liars!!!!
What agent could do to change your mind?
done there job properly, not lied to me???Attached Filesnbsp;
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Aug 12, 2012
Its a standard marketing charge. Read the small print. There are lots of reasons why houses dont get viewed - bad pictures on details, people arent interested inthe area, not enough applicants suit the properties in stock etc etc . Basically its all about price. 6 viewings in 4 months = overpriced property. Did u reduce at all? People only pay what they think a house is worth - a competitivley priced property gets viewings and offers, overpriced don't. Something to think about after giving less than constructive criticism. My experience with haart was exceptional. Apr 25, 2012
Hi there, we are going through exactly the same thing with Spicer Mcoll, which is part of Haart. We have refused to pay this fee as we did not break our 16 week agreement.After being passed from pillar to post with this dispute they have finally said the fee is still to be paid, and are now going to take us to court. Bring it on Spicer Mcoll, and after the publicity we are going to make sure you receive from this case, we hope that any prospective clients will see you for what you really are ROGUES.
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Latest Reviews
1st Mar 2024
reviewed by 'RANSFORD'
21st May 2021
reviewed by 'Tarron'
Opening Hours
Address
Spicerhaart
32-34 High Street
Sutton
Greater London
SM1 1HF
0208 770 362
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 50% | £1,100 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Mar 01,2024
Mar 01,2024
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Your support, kindness and very excellent and quick response had really made a lot in our home. Haart letting as a company have really got a brilliant, quick response and an excellent compliance officer like Lynna Proctor. A hard working and an experienced person like ...
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May 21,2021
May 21,2021
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Dreadful. They Manage the flat I rent. I have been asking for a broken window to be repaired for almost 70 days, a broken intercom and tap for almost 60 days. Many promises, little action. All the faults were present when they rented me the house. Unforgiveable ...
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Apr 10,2011
Apr 10,2011
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Incompetent in very manner....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
