Shirley Solihull, Solihull, B90
5/5, 794 reviews
99% recommended
96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
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“Helen & Emma successfully sold our property which had 'stuck' with ......”

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Dec 18,2013
Minithumbup
Emma
Helen
By: 'Very'
Dec 18,2013
0 people found
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Helen & Emma successfully sold our property which had 'stuck' with other estate agents. They kept us updated regularly with progress reports & were very helpful in the selling process. Would highly recommend Smart Homes.
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Opening Hours
Address

Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £26,000 £26,995,000
Lettings 100% 99% £450 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
52 0 27 1 466 6 221 3 17 1
Areas covered
  • B90
  • B14
  • B28
  • B13
  • B91
  • B47
  • B92
  • B93
  • B94
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS TPOS Sales TPOS Lettings DPS TDS SAGEagent
Latest Properties

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“5* Would always recommend....”

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Feb 25,2021
Minithumbup
Helen
By: 'Fiona'
Feb 25,2021
0 people found
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Excellent service from start to finish. All staff were caring and took the time to listen to all our needs. A special 'thank you' to Helen who was fantastic dealing with our case and guided us carefully throughout....
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“We picked a Smart bunch of professionals!...”

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Feb 23,2021
Minithumbup
Joshua
Trevor
By: 'Mrs. L Roy'
Feb 23,2021
0 people found
this helpful
We purchased and sold our property through Smart homes. The service was outstanding on both sides. The initial sale instruction of our home was handled by Josh Field, who made the process very easy to understand thanks to his great knowledge and experience. This proved ...
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“Thanks...”

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Feb 22,2021
Minithumbup
Joshua
By: 'Darren'
Feb 22,2021
0 people found
this helpful
Although Josh and his team were unable to sell my property for me they did all they could and were very helpful. great people to deal with and would definitely consider using them again....
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“HOUSE PURCHASE IN MONKSPATH...”

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Feb 19,2021
Minithumbup
By: 'Paul'
Feb 19,2021
0 people found
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My wife and I are about to complete on the purchase of a probate sale property. The member of the sales progression team at Smart Homes I dealt with over the phone and via email was polite, professional, and proactive at all times, demonstrating patient ...
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“I had a great experience dealing with Smart H......”

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Feb 19,2021
Minithumbup
By: 'Pete'
Feb 19,2021
0 people found
this helpful
I had a great experience dealing with Smart Homes. We were selling my departed mums house and they made the whole experience as easy and stress free as is possible - considering we were selling the family home. Debbie managed the sales progression process all ...
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“Wonderful service...”

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Feb 17,2021
Minithumbup
By: 'Nicola'
Feb 17,2021
0 people found
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Throughout the whole process, Debbie was excellent. We had a number of issues and hurdles along the way but throughout Debbie was always exceptionally active in ensuring things were completed and we were informed and she was always there to offer us support. Debbie went ...
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“This is the 3rd time I’ve bought a house with......”

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Feb 16,2021
Minithumbup
Emma
Helen
By: 'Mjf'
Feb 16,2021
0 people found
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This is the 3rd time I’ve bought a house with smart homes and it’s been a pleasure every time. From the beginning Emma was very helpful and was ready to help in any way she could at all times. Can’t forget to ...
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“Our sale was handled by Debbie Guest. What a......”

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Feb 16,2021
Minithumbup
By: 'PSR'
Feb 16,2021
0 people found
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Our sale was handled by Debbie Guest. What an amazing person. So professional, excellent communication skills, tenacity and a real asset to smart homes. Thank you...
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“Sold my property within 6 weeks. Very profess......”

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Feb 15,2021
Minithumbup
Helen
By: 'Sjdharkin'
Feb 15,2021
0 people found
this helpful
Sold my property within 6 weeks. Very professional service especially as the sale happened during the pandemic. I also purchased my new home via Smart Homes and the whole after sales process was dealt with very efficiently by Helen. Always cheerful, always positive, and was genuinely ...
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“Debbie is a star !!!...”

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Feb 15,2021
Minithumbup
By: 'Jessica Sweeney'
Feb 15,2021
0 people found
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Fantastic service from Debbie in the sales progression team , She really went above and beyond for us , Added a real personal touch , even working in her own time to get the sale completed Couldn’t have got through it without Debbie’s help Thank you ...
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“Exceptional service...”

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Feb 12,2021
Minithumbup
Gemma
By: 'Helen'
Feb 12,2021
0 people found
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Gemma looked after the sale of my property. She kept me updated on progress all the way through and was extremely helpful. Would highly recommend Smart Homes....
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“Smart homes were the estate agent for the cou......”

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Feb 11,2021
Minithumbup
Gemma
By: 'Kathryn'
Feb 11,2021
0 people found
this helpful
Smart homes were the estate agent for the couple we purchased our house from. Their service was excellent. They went above and beyond what i would have expected and they undertook work for more than just their client in order to get the sale through ...
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“Excellent service provided to ease a stressful time...”

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Feb 10,2021
Minithumbup
By: 'Mrs.'
Feb 10,2021
0 people found
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I would definitely recommend to choose Smart. The team showed excellent professional and caring approach from beginning to end in the process of selling my home, with good communication at all times. After the initial viewings, a sale progression team member was allocated to make ...
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“Smart Homes - smart choice...”

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Feb 10,2021
Minithumbup
By: 'J Smith'
Feb 10,2021
0 people found
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We recently used Smart Homes to sell our house. From initial valuation to marketing, viewings and sale everything was handled extremely professionally. We have been kept up to date by the team throughout with a special mention of Helen who has been amazing! Outstanding service ...
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“Smart Homes took over the sale of our propert......”

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Feb 09,2021
Minithumbup
Nicola
Louise
By: 'John and Chrissy Mitchell'
Feb 09,2021
0 people found
this helpful
Smart Homes took over the sale of our property after a bad experience with another agent. The team kept us well informed and completed all viewings with care and honesty. Louise Lane completed the on boarding process and took the improved photographs of our property. ...
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“A really nice team of people, who managed to ......”

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Feb 03,2021
Minithumbup
By: 'David'
Feb 03,2021
0 people found
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A really nice team of people, who managed to remain enthusiastic despite the problems we gave them to deal with ! Everyone that we dealt with was friendly and helpful....
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“We would highly recommend for service from Sm......”

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Feb 02,2021
Minithumbup
Tom
By: 'Eric'
Feb 02,2021
0 people found
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We would highly recommend for service from Smarthomes, they are very professional , friendly and efficient help us a lots to confirm the purchase. Especially thank you to Tom Smart, we would not have done it without his help. He is a great and professional agent....
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“Thank you Helen...”

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Feb 01,2021
Minithumbup
By: 'Nita'
Feb 01,2021
0 people found
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We were very happy with Helen Cole's service with regards to the progression of our house purchase. She called me regularly, updating me and obtaining updates from us for the seller to ensure everything went smoothly. Moving home is stressful at the best of times, ...
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“Very satisfied......”

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Jan 30,2021
Minithumbup
Helen
Jamie Smart
By: 'Neil'
Jan 30,2021
0 people found
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Right from the valuation through to completion SmartHomes were extremely professional, efficient and kept me in the loop regularly. I would have no hesitation in recommending SmartHomes....
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“Excellent service...”

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Jan 22,2021
Minithumbup
By: 'Mr and Mrs Richards'
Jan 22,2021
0 people found
this helpful
We would like to say a big Thank you for the excellent service we received regarding our house sale and purchase. All of the team from start to finish were very helpful and professional, any concerns or worries we had were quickly resolved. A very ...
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“A BIG thank you...”

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Jan 21,2021
Minithumbup
By: 'Laura Hep-Bond'
Jan 21,2021
0 people found
this helpful
We decided to use Smart Homes Shirley to sell our home, and that was the best decision! They say that moving house is the most stressful thing to do, but with Smart Homes and Debbie Guest in particular this was not the case. The team ...
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“The team at Smart Homes have been so brillian......”

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Jan 16,2021
Minithumbup
Laurentia
By: 'Kate'
Jan 16,2021
0 people found
this helpful
The team at Smart Homes have been so brilliant during my move. Laurentia in the Sales Progression team kept me updated on a regular basis, she was fully up to speed with what was happening throughout the rest of the chain, and when there were ...
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“100% recommend Smart Homes. Cannot praise the......”

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Jan 12,2021
Minithumbup
By: 'Mrs Williams'
Jan 12,2021
0 people found
this helpful
100% recommend Smart Homes. Cannot praise them highly enough. The whole process of selling and purchasing was made so much easier by the efficiency, professionalism and excellent customer service from the whole team, in particular Gemma who was fantastic throughout in every way. Her constant communication ...
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“... Excellent......”

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Jan 07,2021
Minithumbup
Helen
Emma
By: 'Wayne'
Jan 07,2021
0 people found
this helpful
We have used this company twice now, the first time for a purchase and currently completing on a sale of a property. The entire team from start to finish have been exceptional and a massive thank you to to Helen in Sales Progression, as she ...
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“Outstanding support and service, especially t......”

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Jan 04,2021
Minithumbup
By: 'Gilluley'
Jan 04,2021
0 people found
this helpful
Outstanding support and service, especially through an extremely difficult time. Extremely helpful and very easy to get on with. Managed the viewings and sale on our behalf and always kept us in the loop. Definitely would recommend and use again in the future....
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Staff picture Helen
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Staff picture Jamie Smart
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Staff picture Emma
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Staff picture Joshua
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Staff picture Gin
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Staff picture Louise
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Staff picture Louise
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Staff picture Gemma
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Staff picture Simon
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Staff picture Louise
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Staff picture Laurentia
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Staff picture Nicola
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Staff picture Irene
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Staff picture Laura
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Staff picture Martin
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Staff picture Tom
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Staff picture Trevor
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Staff picture Robert
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 9:56 AM 02/10/2017 by emma daffurn

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Branch - Shirley Solihull, Solihull, B90