96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ...
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Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Helen Cole
Jamie Smart
Emma Daffurn
Joshua Field NEAEA
Gin Kaur
Gemma Sproston
Louise Lane
Debbie Guest
Simon Burchell
Louise Lewis
Laurentia Tagara
Nicola Papageorgiou
Irene Pullin
Trevor Mack
Robert Williams
Adam Cox
Tom Smart
Laura Wintle
Martin Wintle
Melissa Rodgers
Unknown
April Stormont-Clarke
Sue Dater
Jeanette Lee
Katie Wilson
...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards
Latest Reviews
1st Jul 2022
reviewed by 'Helen'
30th Jun 2022
reviewed by 'Elliot H'
28th Jun 2022
reviewed by 'Mark White'
20th Jun 2022
reviewed by 'Javier'
18th Jun 2022
reviewed by 'Darren'
17th Jun 2022
reviewed by 'Molly'
Opening Hours
Address
Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £26,000 | £26,995,000 |
| Lettings | 100% | 99% | £450 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 54 | 0 | 28 | 1 | 558 | 8 | 273 | 7 | 25 | 3 |
Areas covered
- B90
- B14
- B28
- B13
- B91
- B47
- B92
- B93
- B94
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Overall
Latest Properties
No Properties
Jul 01,2022
Jul 01,2022
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Gin has been amazing dealing with a difficult purchase for us. Always went above and beyond for us. Very professional and always got back to us very quickly....
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Jun 30,2022
Jun 30,2022
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Our experience of Smart Homes was fantastic from start to finish. An initial honest and extensive discussion with Jamie, giving us sound advice and allowing us to benefit from all his experience. We sold within 2 weeks of this meeting and from our first day of ...
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Jun 28,2022
Jun 28,2022
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From start to completion I have to say that Smart Homes were completely professional in all aspects. Massive shout out to Helen in particular for her caring and professional manner, answered all questions and messages promptly.
Would have no hesitation in recommending Smart Homes....
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Jun 20,2022
Jun 20,2022
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The marketing material was very good. The sell was quick. The completion process was smooth. The communication wroked very well....
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Jun 18,2022
Jun 18,2022
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Good and honest advice given at initial meeting. Very quick initial sale, good communication throughout from Helen who is a Saint....
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Jun 17,2022
Jun 17,2022
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We recently purchased a property with Smart Homes and Helen was absolutely amazing throughout the whole process. Thank you Helen!...
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Jun 14,2022
Jun 14,2022
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Smart Homes dealt with my sale efficiently and professionally from start to finish. Regular weekly updates kept me informed right up until completion - highly recommended....
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Jun 14,2022
Jun 14,2022
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Helen from Smart Homes, Shirley office was amazing. Regular updates and always going the extra mile. I have been extremely happy with the service provided....
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Jun 11,2022
Jun 11,2022
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Excellent team at Smart Homes. I was impressed by their customer service, sound advice and proactive approach from the initial valuation through to the eventual completion of my sale.
Highly recommend!...
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Jun 09,2022
Jun 09,2022
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Exceptionally good service. Attentive and thoughtful, particularly as this was our late fathers house and this process during a bereavement is difficult. Helen and her team worked tirelessly with both ourselves and the buyers. Can't fault the service....
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Jun 08,2022
Jun 08,2022
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Excellent service and the best price possible achieved for the sale of our property.
I would recommend Smart Homes to anyone looking to sell their home in the local area...
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Jun 06,2022
Jun 06,2022
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Smart Homes were brilliant from start to finish and helped us sell our property when others couldn't. Once an offer was accepted the communication from the sales progression team between both parties was invaluable....
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May 27,2022
May 27,2022
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Very professional, helpful and great at keeping me up to date throughout the whole process of selling my late Mothers house. Would recommend Smart Homes without any hesitation. Overall a very good service was provided....
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May 20,2022
May 20,2022
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Excellent from start to finish. Knowledgeable, friendly and extremely efficient, our home was sold before even hitting the market to buyers that they strategically gave sneak peak to for the top expected price. The team communicated with us regularly at every step of our chain ...
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May 05,2022
May 05,2022
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Excellent service from start to finish. From the very first viewing conducted by an agent Called April Stormont-Clarke through to the after sales agent Sue Dater and everyone else involved. Highly recommend Smart Homes services....
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May 03,2022
May 03,2022
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We are very pleased with Smart Homes during our whole journey from renting to them selling our property. They are efficient, professional, friendly and always keeping us updated, a easy and straight forward process. Louise and her team have been great at what they do ...
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Apr 27,2022
Apr 27,2022
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We have no hesitation in recommending Smarthomes to anyone looking to purchase or sale a property. We received an excellent service and the staff were very friendly and with out the help of Helen we think the purchase would have dragged for a very long ...
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Apr 27,2022
Apr 27,2022
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Best in the town in the town.been to few agents but there services were way better then anyone else i have been to very cooperative stuff amazing service through out specialy she was always there whenever needed any help....
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Apr 26,2022
Apr 26,2022
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I cannot recommend Smart Homes enough!
Each and every member of staff are so friendly and helpful, and ensure a very smooth process.
I have to give a special mention to Helen.
She was absolutely fantastic. She called me regularly to update me on the ...
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Apr 25,2022
Apr 25,2022
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I can't recommend Smarthomes highly enough! Throughout the entire process I felt completely supported and informed by the team. Each team member from the staff in the office to the agents who came to carry out the viewings were friendly and able to answer any ...
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Apr 25,2022
Apr 25,2022
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The whole team at Smart Homes worked really well in selling my property. They were friendly, professional and honest. The process at Smart Homes is really good, each person in the team from sales through viewings and onto sales progression were really attentive and always ...
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Apr 25,2022
Apr 25,2022
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Brilliant service. Very efficient and Helen kept us updated. Would recommend Smart Homes as they were very professional and proactive....
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Apr 24,2022
Apr 24,2022
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In a very difficult market (retirement flats) during a very difficult time (Covid lockdowns), Josh and his colleagues always kept us informed of the situation, be it good or bad, and their efforts to get it moving, with weekly reports if we had wanted them.
...
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Apr 20,2022
Apr 20,2022
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I would highly recommend Smart Homes if you are selling in and around the Solihull area. Helen Cole was fantastic and always kept me up to date. She went above and beyond what I had expected.
She is a great asset to the Smart Homes ...
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Apr 20,2022
Apr 20,2022
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Professional, efficient and pro active. The Team work hard to market your property and carry out viewings until a sale is agreed. They keep you informed of new properties available for sale to ensure you have a viewing slot booked. I would certainly recommend them ...
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Apr 09,2022
Apr 09,2022
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This is the first time I worked with Smarthome Shirley Solihull branch, and I was very impressed with their professional and friendly services. All the staff I have met or talked to are very polite, helpful and professional. They are very different from some other ...
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Apr 08,2022
Apr 08,2022
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We are first time buyers and have received a fantastic service from Smart Homes. We used their recommended mortgage advisor, Louise, who was incredibly helpful! Helen from sales progression team then helped us for the rest- she gave us weekly check ins to update us ...
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Apr 06,2022
Apr 06,2022
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Another Excellent service from Smart Homes again, on my latest sale.
Louise Lane came out initially to value, and take forward the sale , and then Debbie Guest as the Sales Progressor.
They always provide excellent service, and come back in a timely manner to resolve ...
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Mar 30,2022
Mar 30,2022
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Top agent.
From instruction to sale to exchange and completion we had an excellent experience.
Emma handled negotiations and was spot on. Straight talking and had the details required to make a decision.
Helen handled sales progression and was very professional, extremely quick to respond ...
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Mar 28,2022
Mar 28,2022
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Myself and my partner have just completed on a property in Solihull. Debbie was overseeing this purchase for us and I really could not recommend Smart Homes or Debbie more highly.
As we are first time buyers it was a slightly stressful experience, but Debbie ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 9:56 AM 02/10/2017 by emma daffurn
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Awards won by Smart Homes, Solihull B90 3DN
-
2021
Best Estate Agent in Solihull
-
2021
Best Estate Agent in B90
-
2021
Best Estate Agent in Midlands
-
2020
Best Estate Agent in Solihull
-
2020
Best Estate Agent in B90
-
2020
Best Estate Agent in Midlands
-
2019
Best Estate Agent in Midlands
-
2019
Best Estate Agent in B90
-
2019
Best Estate Agent in Solihull
-
2019
Best Letting Agent in B90
-
2019
Best Letting Agent in Solihull
-
2019
Best Estate Agent Branch in the UK
