Shirley Solihull, Solihull, B90
5/5, 1099 reviews
98% recommended
97% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ... show more Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.

Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.

All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.

Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Smart Homes - Visit Our Website

Opening Hours
Address

Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £26,000 £26,995,000
Lettings 100% 99% £450 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 0 28 1 646 11 314 10 31 4
Areas covered
  • B90
  • Shirley
  • B14
  • B28
  • B13
  • B91
  • B47
  • B92
  • B93
  • B94
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS TPOS Sales TPOS Lettings DPS TDS SAGEagent
Latest Properties

No Properties

“Smart Homes excellent service...”

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Oct 25,2021
Minithumbup
Simon
Gemma
By: 'sharon'
Oct 25,2021
0 people found
this helpful
After having my property up for sale with another local agent for months, who did nothing, I finally had Simon round who revalued my property and put it on the market straight away. It sold within days and from then on, everything went smoothly. Gemma ...
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“Very good service. Would definitely use agai......”

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Oct 20,2021
Minithumbup
Gemma
By: 'Denny'
Oct 20,2021
0 people found
this helpful
Very good service. Would definitely use again. Only annoying factor is the amount of time to close property with leasehold. Took 5 months, but not the estate agent fault. UK real estate law and solicitor requirements evidently consume considerable time....
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“We are very happy with the service provided b......”

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Oct 14,2021
Minithumbup
By: 'Lee'
Oct 14,2021
0 people found
this helpful
We are very happy with the service provided by the agent throughout our property sale journey. Staffs are very friendly and very helpful. They understood the local market well and provided good advice....
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“I have recently purchase my house through Sma......”

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Oct 06,2021
Minithumbup
Gemma
By: 'Happy Customer'
Oct 06,2021
0 people found
this helpful
I have recently purchase my house through Smart Homes, and found the service provided to be excellent. The communication in terms of updating me on the progression of the sale and liaising with the Sellers on my behalf was reassuring, and help to alleviate some ...
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“Had excellent support and service throughout.......”

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Oct 05,2021
Minithumbup
Helen
By: 'Gareth'
Oct 05,2021
0 people found
this helpful
Had excellent support and service throughout. Special mention for Helen, very much the glue that held things together. Thank you...
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“Very Professional...”

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Sep 29,2021
Minithumbup
By: 'Mark'
Sep 29,2021
0 people found
this helpful
Form start to finish, Smart Homes have been professional and helpful, guiding us through the sales process and chasing up when things aren’t on track or going to plan. Would recommend....
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“Dealt with Helen throughout the process of bu......”

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Sep 27,2021
Minithumbup
Helen
By: 'Lynn'
Sep 27,2021
0 people found
this helpful
Dealt with Helen throughout the process of buying a property. Nothing was to much trouble and she offered invaluable advice especially when I was a little stressed! Rang me for updates every week without fail. Thank you Helen, feel as though I found a friend.. ...
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“Great service from start to finish...”

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Sep 24,2021
Minithumbup
Helen
Simon
By: 'Andy Farr'
Sep 24,2021
0 people found
this helpful
Great service from start to finish. House was sold within a week of going on the market and once the price had been agreed the support team kicked in and made sure everything went through smoothly. Would highly recommend....
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“Karen...”

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Sep 23,2021
Minithumbup
Helen
By: 'Karen'
Sep 23,2021
0 people found
this helpful
Fantastic Service, Helen was absolutely brilliant, we couldn’t have done it without her, it’s nice when you meet people who are really good at their job! Thank you...
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“I can recommend using smart homes , the Shirl......”

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Sep 18,2021
Minithumbup
Gemma
By: 'Lee'
Sep 18,2021
0 people found
this helpful
I can recommend using smart homes , the Shirley branch were very good at supporting the clients on selling property and interacted well with both buyers and sellers...
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“Extremely Professional and efficient...”

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Sep 17,2021
Minithumbup
Gemma
By: 'Anitha'
Sep 17,2021
0 people found
this helpful
I dealt with Gemma, She was a pleasure to deal with and very helpful throughout the sale process. Extremely Professional and efficient service from beginning to end...
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“Outstanding service. We sold our house back i......”

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Sep 14,2021
Minithumbup
Debbie
By: 'Jane'
Sep 14,2021
0 people found
this helpful
Outstanding service. We sold our house back in Feb 21 and Debbie Guest was our negotiator. It was a long process due to the chain but Debbie regularly updated us. The lower chain broke but Debbie was there to pick up the pieces. We eventually completed ...
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“Absolutely first class service from a first c......”

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Sep 11,2021
Minithumbup
Joshua
By: 'Nick'
Sep 11,2021
0 people found
this helpful
Absolutely first class service from a first class agent. Clearly Smart Homes know their market and seem to have a team that dont let the grass grow under their feet! From the first offer to securing the confirmation everything so far has been seamless so ...
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“Helen was acting for my vendor and kept me ve......”

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Sep 08,2021
Minithumbup
Helen
By: 'Nina'
Sep 08,2021
0 people found
this helpful
Helen was acting for my vendor and kept me very well informed on progress, with weekly calls to me. She was lovely to deal with and had a very happy disposition :-) I only wish I could say the same about my own estate agents!0...
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“sale of house...”

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Aug 31,2021
Minithumbup
Helen
Nicola
By: 'Nigel Collins'
Aug 31,2021
0 people found
this helpful
Helen is a nice, kind, pleasant, thoughtful, helpful, enjoyable, magnificent, outstanding person, with a nice personality, Helen rang me up sometimes twice a week, sometimes when she should have been going home, to inform me of the progress of the sale of my house, Helen ...
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“Helen eased the sale of my property with her ......”

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Aug 31,2021
Minithumbup
Helen
By: 'George'
Aug 31,2021
0 people found
this helpful
Helen eased the sale of my property with her experience and good nature. She expertly progressed the sale between all parties for which I am most grateful....
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“A stereotypically morally bankrupt agent...”

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Aug 29,2021
Minithumbdown
By: 'Steve'
Aug 29,2021
3 people found
this helpful
I have had experience as a buyer with Smart Homes, I am a first time buyer. Smart Homes fit the estate agents stereotype perfectly. They will provide you with a deadline within which you must make an offer, they have taken this approach with me ...
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Was this helpful? Yes
By: Smart Homes
Sep 03, 2021
View all comments (1)
Dear “Steve” We appreciate purchasing a property can be a stressful time for everyone especially in the current market with such a high demand for property within the areas you have mentioned however we are unable to look into your review further as it appears you have registered your review in 2 different names; “Steve” and “Umer Khan”. If you could kindly confirm via email to [email protected] the name in which you made your offers then we will certainly look into your r ...

“Brilliant service from start to finish...”

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Aug 28,2021
Minithumbup
Helen
By: 'Julia'
Aug 28,2021
0 people found
this helpful
Brilliant service from start to finish. Smart Homes kept me informed of progress at all times. Helen was so lovely and supportive and made the experience a lot less stressful than it could have been. I would definitely use them again....
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“Helen Cole was amazing and always assisted wi......”

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Aug 27,2021
Minithumbup
Helen
By: 'Ria'
Aug 27,2021
0 people found
this helpful
Helen Cole was amazing and always assisted with a smile. Helen offered excellent customer service and always acted promptly. Thank you Helen for your amazing work and dedication....
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“We had excellent service from Smart Homes...”

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Aug 27,2021
Minithumbup
Joshua
By: 'Peter Taylor'
Aug 27,2021
0 people found
this helpful
We had excellent service from Smart Homes from valuation through to our property being selling. Our property was sold within 24 hours of the first set of viewings....
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“So glad we used Smart Homes. We had a tricky......”

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Aug 27,2021
Minithumbup
Helen
By: 'Tracey'
Aug 27,2021
0 people found
this helpful
So glad we used Smart Homes. We had a tricky time that would test the patience of many , but Helen at Smart gave us tremendous support and we're very grateful to her. I've already recommended how good the service is to a lot of my ...
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“Down to Earth, sensible people, with massive ......”

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Aug 26,2021
Minithumbup
By: 'Happy Seller'
Aug 26,2021
0 people found
this helpful
Down to Earth, sensible people, with massive experience and skills, helpful, pleasant and pro active in pushing for Sale and completion. Will use again....
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“Fantastic team from start to finish, couldn’t......”

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Aug 26,2021
Minithumbup
By: 'Alfie'
Aug 26,2021
0 people found
this helpful
Fantastic team from start to finish, couldn’t fault anyone, nothing was too much trouble, always returned calls - customers service was faultless. Also used Louise their in-house mortgage advisor she was brilliant....
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“Smart homes have provided exceptional service...”

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Aug 26,2021
Minithumbup
Helen
By: 'Jeff'
Aug 26,2021
0 people found
this helpful
Smart homes have provided exceptional service selling our house. From the initial meeting with Jamie, follow up by Louise and then progress from Helen they have been fantastic, They gave advice at all stages, notified us of all viewings and then chased up all prospective ...
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“Helen Cole is brilliant! Smart Homes are go......”

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Aug 25,2021
Minithumbup
Helen
By: 'AJ'
Aug 25,2021
0 people found
this helpful
Helen Cole is brilliant! Smart Homes are good Helen makes it excellent. She made sure we were informed and got what we needed despite being busy....
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“Very friendly and very good at their jobs! Re......”

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Aug 25,2021
Minithumbdown
Helen
By: 'Helen'
Aug 25,2021
0 people found
this helpful
Very friendly and very good at their jobs! Really pleased we moved our house sale to Smart Homes and after months of no movement we sold quickly. Very professional service during the sales process and always prompt responses....
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“Helpful and proactive...”

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Aug 25,2021
Minithumbup
Helen
By: 'Bethany'
Aug 25,2021
0 people found
this helpful
Helen was very helpful and proactive. She worked hard to chase up missing documents from vendor and vendor's solicitor ad provided regular updates via weekly phone calls....
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“Amazing service when buying a property. My so......”

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Aug 24,2021
Minithumbup
Helen
By: 'Joanne'
Aug 24,2021
0 people found
this helpful
Amazing service when buying a property. My solicitor’s support was virtually non existent, Helen was able to offer more support and drove the sale through giving regular updates from vendor and their solicitor. Relying on my own solicitor, think the sale would not have ...
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“Amazing sales progression service! Helen Col......”

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Aug 24,2021
Minithumbup
Helen
By: 'Laura'
Aug 24,2021
0 people found
this helpful
Amazing sales progression service! Helen Cole was fantastic, without her I doubt our sale & purchase would have gone through during the stamp duty holiday. Highly recommend smart homes. We use smart homes for the sale and the purchase of our new home. The team were ...
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“I can't thank Smart Homes enough for their he......”

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Aug 18,2021
Minithumbup
Helen
By: 'Jo Ryan'
Aug 18,2021
0 people found
this helpful
I can't thank Smart Homes enough for their help with my purchase. From start to finish every single person I dealt with was friendly, helpful and professional. Helen and Louise (Lewis) in particular are fabulous. There were a few bumps and hiccups along the way, ...
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Staff picture Helen
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 1:46 PM 13/09/2023 by allAgents

Awards won by Smart Homes, Solihull B90 3DN



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Branch - Shirley Solihull, Solihull, B90