Before you consider this review you should be aware of some facts.
The tenant left the flat in a most unacceptable state of cleanliness when he left. The flat needed painted, a thorough and deep clean and the blinds were so filthy that they required replacing. The flat was in a very good and clean condition when the tenant moved in.
We do not hold the tenant’s deposit. It is held by a Scottish Government approved Tenancy Deposit Scheme.
We did apply to the relevant Scottish Tenancy Deposit Scheme for the whole deposit to cover all these costs. If the tenant disagrees with our findings then he is perfectly entitled to raise a dispute with the TDS and they will adjudicate the case (which in fact the tenant did). It is the TDS which will decide whether the costs we have claimed are justified and to support our case we are required to provide full evidence of the condition of the property at move-in and at vacation. These people are very skilled at examining the evidence and understanding the costs involved. It would be very foolish of us to provide the TDS with “fake bills” as the TDS adjudicators would see through this very quickly.
Safedeposits Scotland reviewed the case and found in our favour and the whole of this tenant’s deposit was returned to 1 Stop Properties to cover the costs for the appalling mess that this tenant left behind.
The tenant was awarded NOTHING!
We do not make money from tenant’s deposits. We only recover justifiable costs. The TDS were introduced to prevent exactly what this tenant is incorrectly claiming we are doing.
I feel that it is important that our side of this story is understood the tenant’s version of events is completely inaccurate.
He is obviously very upset that he has lost his deposit but he should have taken far more care of the property for the 17 months he was there.

Before you consider this review you should be aware of some facts.
The tenant left the flat in a most unacceptable state of cleanliness when he left. The flat needed painted, a thorough and deep clean and the blinds were so filthy that they required replacing. The flat was in a very good and clean condition when the tenant moved in.
We do not hold the tenant’s deposit. It is held by a Scottish Government approved Tenancy Deposit Scheme.
We did apply to the relevant Scottish Tenancy Deposit Scheme for the whole deposit to cover all these costs. If the tenant disagrees with our findings then he is perfectly entitled to raise a dispute with the TDS and they will adjudicate the case (which in fact the tenant did). It is the TDS which will decide whether the costs we have claimed are justified and to support our case we are required to provide full evidence of the condition of the property at move-in and at vacation. These people are very skilled at examining the evidence and understanding the costs involved. It would be very foolish of us to provide the TDS with “fake bills” as the TDS adjudicators would see through this very quickly.

Safedeposits Scotland reviewed the case and found in our favour and the whole of this tenant’s deposit was returned to 1 Stop Properties to cover the costs for the appalling mess that this tenant left behind.
The tenant was awarded NOTHING!

We do not make money from tenant’s deposits. We only recover justifiable costs. The TDS were introduced to prevent exactly what this tenant is incorrectly claiming we are doing.
I feel that it is important that our side of this story is understood the tenant’s version of events is completely inaccurate.
He is obviously very upset that he has lost his deposit but he should have taken far more care of the property for the 17 months he was there.