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“Incompetent, dishonest,unprofessional and even blackmail.Trying to buy property, ......”
Oct 12,2013
Oct 12,2013
4
people found
this helpful
this helpful
Incompetent, dishonest,unprofessional and even blackmail.
Trying to buy property, Kings agent was not prepared as did not turn up on time at property, knew nothing house. When we placed an offer they delayed getting offer through to seller. Offer was accepted which we received confirmation email from agent, a day later we were told that there were other offers and for us to be in the running, we had to use Kings solicitors otherwise they would put the other offer forward in preference - which I was outraged at.
We were then told later that day we had been, out bid - fair enough, it happens.
Days later, the property appears still appears on another agency website , whom I phoned and they sd it was still for sale (Express Agency).
Frustrated I drove round the property, and found a Kings 'Sold' sign.
This has been a very stressful experience, leaving with a perception of estate agents as being untrustworthy and not caring about customer service or giving the industry a good name
Trying to buy property, Kings agent was not prepared as did not turn up on time at property, knew nothing house. When we placed an offer they delayed getting offer through to seller. Offer was accepted which we received confirmation email from agent, a day later we were told that there were other offers and for us to be in the running, we had to use Kings solicitors otherwise they would put the other offer forward in preference - which I was outraged at.
We were then told later that day we had been, out bid - fair enough, it happens.
Days later, the property appears still appears on another agency website , whom I phoned and they sd it was still for sale (Express Agency).
Frustrated I drove round the property, and found a Kings 'Sold' sign.
This has been a very stressful experience, leaving with a perception of estate agents as being untrustworthy and not caring about customer service or giving the industry a good name
What agent could do to change your mind?
Be honest, prepared, courteous and professional. Something it would appear all estate agents lack.Attached Filesnbsp;
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Latest Reviews
20th Apr 2023
reviewed by 'Mariana'
11th Apr 2018
reviewed by 'VictimofKingsLettings'
5th Feb 2018
reviewed by 'Shalom'
23rd Jan 2015
reviewed by 'GOP'
6th Dec 2014
reviewed by 'KazHarlow'
17th Sep 2014
reviewed by 'mr'
Opening Hours
Address
Kings Group
Unit 4, Church Langley Way
Church Langley
Essex
CM17 9TE
01279 410 084
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £150,000 | £290,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 2 | 0 | 0 | 1 | 1 | 0 | 4 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Apr 20,2023
Apr 20,2023
0
people found
this helpful
this helpful
Many thanks to all Kings Group team, especially to Sarah from Harlow agency. She was very helpful, professional and proactive. Highly recommended!!...
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Apr 11,2018
Apr 11,2018
5
people found
this helpful
this helpful
Possibly the worst scamming agent known to man, if I could put 0 rating I would.
Poor customer service, rude staff, they will try to scam you at any chance possible for the commission. I don't know what kind of talents they recruit but they sure ...
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Comment on agent fees
Awful
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May 28, 2018
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(1)
The worst letting agency , very rude and liars , they don't answer your calls and don't tell the facts , they dont provide any documents you ask them for and keep telling lies , they have this scam rent guarantee insurance company who never pay a penny and they refused to show me evidence of the tenant reference , the most rude and unhelpful agency , they just take this yearly fee and don't do anything after and keep ignoring you, they put a tenant in my house with a bad history and say they ch ...
Feb 05,2018
Feb 05,2018
4
people found
this helpful
this helpful
Kings letting are the worst letting agent that I have been involved with. They are rude and very unprofessional. They are complete scams. Save yourself the trouble and don't use this awful company!...
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Comment on agent fees
Terrible experience! DO NOT USE. I also think they are racist... watch out
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Feb 12, 2018
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I am advising everyone please avoid using Kings lettings I was mislead by 2 consultance I was given the opportunity to view a property and decided to talk it I was told to pay £600 upfront for holding fee which was collected from me in cash on the Sunday on Monday I was told I must pass the credit score which I did explain maybe poor they went on and do the check then I was told I didn't pass I can not get my money back disputes speaking to the manager since then every don't want to know I am ...
Jan 23,2015
Jan 23,2015
1
people found
this helpful
this helpful
I was given time and day to view the property and the agent didn,t informed neither did courtsey to call me. On calling the office they informed me that the agent will be there. the address given was hard to find also at temperature ...
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Dec 06,2014
Dec 06,2014
5
people found
this helpful
this helpful
If you are selling a house through Kings Estate Agents in Harlow and you do not live in the property I advise you to stay clear of them.
A house in my area came up for sale for the asking price of 215,000 I was willing ...
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What agent could do to change your mind?
Not run there business like a bunch of crooksAttached Filesnbsp;
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Sep 17,2014
Sep 17,2014
6
people found
this helpful
this helpful
No one there seems to no what they are doing. They say they will call you back after there team meetings and dont bother, we called again and got told they would call us back and they didnt bother again, called they next day and ...
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What agent could do to change your mind?
Call back like they said they would 3 times, YOU DONT SEEM TO BE LEARNING ANYTHING IN YOUR TEAM MEETINGSAttached Filesnbsp;
Comment on agent fees
Dont believe they should get any fees from the person selling their house as I could have possibly made a higher offer, YOUR COSTING PEOPLE MONEY
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“Incompetent, dishonest,unprofessional and even blackmail.Trying to buy property, ......”
Oct 12,2013
Oct 12,2013
4
people found
this helpful
this helpful
Incompetent, dishonest,unprofessional and even blackmail.
Trying to buy property, Kings agent was not prepared as did not turn up on time at property, knew nothing house. When we placed an offer they delayed getting offer through to seller. Offer was accepted which we received ...
read full review
read full review
What agent could do to change your mind?
Be honest, prepared, courteous and professional. Something it would appear all estate agents lack.Attached Filesnbsp;
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Yes
Yes
Mar 06,2013
Mar 06,2013
11
people found
this helpful
this helpful
I simply can't put into words how shocking this company is to work with. These words would be a start - Sneaky, underhanded, unprofessional, illegal...
Communication is atrocious. Calls take days to be returned.
Customer service is appalling. I can't think of any other scenario ...
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Sep 03,2012
Sep 03,2012
4
people found
this helpful
this helpful
This agent called me when a flat became available for a knock down price in August 2012. The flat was being marketed by another agent for offers in excess of xxxxxx. The agent told me that the vendors had asked them to market the property because ...
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Jul 14,2011
Jul 14,2011
1
people found
this helpful
this helpful
Efficient and helpful. We needed a property for 4 months, not the standard minimum of 6, and at very short notice. Kings managed to find us somewhere and our move went completely smoothly. No problems with keeping us informed or picking up negotiable matters with the landlord....
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Nov 06, 2011
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Scrap that. Completely useless once we had stepped over the threshold. Avoid at all costs. ...
JACK
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