Oct 12,2013
Minithumbdown
By: 'Lee'
Oct 12,2013
4 people found
this helpful
Incompetent, dishonest,unprofessional and even blackmail.

Trying to buy property, Kings agent was not prepared as did not turn up on time at property, knew nothing house. When we placed an offer they delayed getting offer through to seller. Offer was accepted which we received confirmation email from agent, a day later we were told that there were other offers and for us to be in the running, we had to use Kings solicitors otherwise they would put the other offer forward in preference - which I was outraged at.
We were then told later that day we had been, out bid - fair enough, it happens.
Days later, the property appears still appears on another agency website , whom I phoned and they sd it was still for sale (Express Agency).
Frustrated I drove round the property, and found a Kings \'Sold\' sign.
This has been a very stressful experience, leaving with a perception of estate agents as being untrustworthy and not caring about customer service or giving the industry a good name
What agent could do to change your mind?
Be honest, prepared, courteous and professional. Something it would appear all estate agents lack.
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Kings Group

Unit 4, Church Langley Way Church Langley
Essex
CM17 9TE

01279 410 084

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