0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jul 22,2013
Jul 22,2013
4
people found
this helpful
this helpful
This company are a disgrace. I have actively discouraged friends and colleagues from using them. If you are going to rent from them I suggest you photograph everything in the property, keep a record of every phone call (date, time, name of person that you are speaking to etc.) and attach read receipts to every E-Mail.
After 8 months of trying to get my deposit back they finally paid me but deducted over £100 for repairs that were reported to them 4 years ago when I moved in.
They do not return phone calls, E-Mails or letters. However they are quick to contact you (more than once daily and a different person every time) if they believe that you have not paid your rent.
When asking for the name and/or contact number for complaints department I was cut off. Thanks to a helpful lady in a different department (Milton Keynes instead of the usual Manchester office) I finally got the number for the complaints department.
After 8 months of trying to get my deposit back they finally paid me but deducted over £100 for repairs that were reported to them 4 years ago when I moved in.
They do not return phone calls, E-Mails or letters. However they are quick to contact you (more than once daily and a different person every time) if they believe that you have not paid your rent.
When asking for the name and/or contact number for complaints department I was cut off. Thanks to a helpful lady in a different department (Milton Keynes instead of the usual Manchester office) I finally got the number for the complaints department.
What agent could do to change your mind?
Be helpful instead of obstructive!Attached Filesnbsp;
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
15th Jan 2015
reviewed by 'Paula'
22nd Jul 2013
reviewed by 'Exasperated'
9th Jan 2012
reviewed by 'thedot90'
Opening Hours
Address
Countrywide Estate Agents
9/11 Market Street
Chorley
Lancashire
PR7 1BD
01257 279023
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £265,000 | £265,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 1 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jan 15,2015
Jan 15,2015
0
people found
this helpful
this helpful
Totally professional, warm and informative whether face to face, on the telephone or via email. from the onset. Kept in touch throughout the process, liaising with both parties and their solicitors to keep the sale progressing to completion. Finally they rang us on the day ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 22,2013
Jul 22,2013
4
people found
this helpful
this helpful
This company are a disgrace. I have actively discouraged friends and colleagues from using them. If you are going to rent from them I suggest you photograph everything in the property, keep a record of every phone call (date, time, name of person that you ...
read full review
read full review
What agent could do to change your mind?
Be helpful instead of obstructive!Attached Filesnbsp;
Was this helpful?
Yes
Yes
Jan 09,2012
Jan 09,2012
8
people found
this helpful
this helpful
The most unhelpful group of people I have ever had to deal with. They work in conjunction with our primary estate agents Entwistle Green in Preston (I'm not too sure how it works) and constantly call my housemates and me asking for money we DO ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
