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Chorley, PR7
2.3/5, 3 Reviews
33% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
No Description Found
No Staff Registered
Latest Reviews
Paula and Stephen Kneale
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £265,000 | £265,000 |
| Lettings | 0% | 0% | £0 | £0 |
Address
Countrywide Estate Agents
9/11 Market Street, Chorley, Lancashire
PR7 1BD
01257 279023
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Social Media
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Latest Properties
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Countrywide Estate Agents Branches (View All 4)
Totally professional, warm ...
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5 Star Review
By : 'Paula'
Services : Sales( As a Buyer )
Sold price : £265000
Would you recommend ? : Yes
Postcode : LL53
15 Jan 2015
People found this helpful0
Totally professional, warm and informative whether face to face, on the telephone or via email. from the onset. Kept in touch throughout the process, liaising with both parties and their solicitors to keep the sale progressing to completion. Finally they rang us on the day we moved in to check... Read Full Review
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Paula and Stephen Kneale said about Countrywide Estate Agents
Services : Sales( As a Buyer )Date: 15th Jan 2015
Totally professional, warm and informative whether face to face, on the telephone or via email. from the onset. Kept in touch throughout the process, liaising with both parties and their solicitors to keep the sale progressing to completion. Finally they rang us on the day we moved in to check everything was as we'd wanted and if we required anything further.
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This company are a disgrace. ...
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1 Star Review
By : 'Exasperated'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PR1
22 Jul 2013
People found this helpful4
This company are a disgrace. I have actively discouraged friends and colleagues from using them. If you are going to rent from them I suggest you photograph everything in the property, keep a record of every phone call (date, time, name of person that you are speaking to etc.) and attach read... Read Full Review
What agent could do to change your mind?
Be helpful instead of obstructive!
Comments (0)This company are a disgrace. I have actively discouraged friends and colleagues from using them. If you are going to rent from them I suggest you photograph everything in the property, keep a record of every phone call (date, time, name of person that you are speaking to etc.) and attach read receipts to every E-Mail.
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Exasperated said about Countrywide Estate Agents
Services : Letting( As a Tenant )Date: 22nd Jul 2013
This company are a disgrace. I have actively discouraged friends and colleagues from using them. If you are going to rent from them I suggest you photograph everything in the property, keep a record of every phone call (date, time, name of person that you are speaking to etc.) and attach read receipts to every E-Mail.
After 8 months of trying to get my deposit back they finally paid me but deducted over £100 for repairs that were reported to them 4 years ago when I moved in.
They do not return phone calls, E-Mails or letters. However they are quick to contact you (more than once daily and a different person every time) if they believe that you have not paid your rent.
When asking for the name and/or contact number for complaints department I was cut off. Thanks to a helpful lady in a different department (Milton Keynes instead of the usual Manchester office) I finally got the number for the complaints department.
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The most unhelpful group of ...
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1 Star Review
By : 'thedot90'
Services : Letting( As a Tenant )
Would you recommend ? : No
9 Jan 2012
People found this helpful8
The most unhelpful group of people I have ever had to deal with. They work in conjunction with our primary estate agents Entwistle Green in Preston (I'm not too sure how it works) and constantly call my housemates and me asking for money we DO NOT owe, purely because they have not read our file... Read Full Review
Comments (0)The most unhelpful group of people I have ever had to deal with. They work in conjunction with our primary estate agents Entwistle Green in Preston (I'm not too sure how it works) and constantly call my housemates and me asking for money we DO NOT owe, purely because they have not read our file properly and don't have a clue what is going on (One of the girls is Canadian so was asked to pay up front for 12 months which she did, therefore does not have a direct debit set up and they still call us every month asking why the 4th person hasn't paid). It is a different person every time so I then have to explain our situation again. Always call me, even if it is an issue with one of the other tenants, despite having asked them to call her directly on numerous occasions. On multiple occasions have been told that they will look into something and call me back, haven't had a call back yet! Have now just had a call from our gas company saying they are sorry we're leaving - we're definitely not leaving any time soon as we have just signed our 12 month contract, but they say Countrywide gave them the information.
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thedot90 said about Countrywide Estate Agents
Services : Letting( As a Tenant )Date: 9th Jan 2012
The most unhelpful group of people I have ever had to deal with. They work in conjunction with our primary estate agents Entwistle Green in Preston (I'm not too sure how it works) and constantly call my housemates and me asking for money we DO NOT owe, purely because they have not read our file properly and don't have a clue what is going on (One of the girls is Canadian so was asked to pay up front for 12 months which she did, therefore does not have a direct debit set up and they still call us every month asking why the 4th person hasn't paid). It is a different person every time so I then have to explain our situation again. Always call me, even if it is an issue with one of the other tenants, despite having asked them to call her directly on numerous occasions. On multiple occasions have been told that they will look into something and call me back, haven't had a call back yet! Have now just had a call from our gas company saying they are sorry we're leaving - we're definitely not leaving any time soon as we have just signed our 12 month contract, but they say Countrywide gave them the information.
Basically have no idea what is going on, clearly don't communicate with Entwistle Green or within their own team, and basically have wasted a lot of my time.
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Complaints Procedure
