Ocean Estate Agents
Bristol, BS8
2.4/5, 16 reviews
31% recommended
100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
25% lettings fee satisfaction

“Excellent agency. Swift communication and good care of the flat ......”

Share on :
Jul 23,2010
Minithumbup
By: 'Disgruntled'
Jul 23,2010
3 people found
this helpful
Excellent agency. Swift communication and good care of the flat and the tenants. Highly recommended.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Ocean Estate Agents
187-189 Whiteladies Road
Clifton,Bristol
North Somerset
BS8 2RY
0117 946 6007

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 50% 25% £1,220 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 2 0 5 1 0 1 0 0 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“Awful customer service...”

Share on :
Jun 06,2019
Minithumbdown
By: 'DavidR'
Jun 06,2019
3 people found
this helpful
I wouldn't bother listing with these people - as a cash buyer I had a terrible experience trying to view a property. Sent multiple enquiries to make viewings on Rightmove, no one bothered to reply. Then I called up, got put on hold and eventually ...
read full review
Was this helpful? Yes

“Found me an excellent tenant in record time...”

Share on :
Apr 05,2019
Minithumbup
By: 'PatriciaS'
Apr 05,2019
0 people found
this helpful
I moved from another Clifton agent to Ocean. The previous agents had suggested two unsuitable tenants; one with obviously fake references, the other not suitable for the flat. Then nothing for a month. In frustration I switched to Ocean. Manager Alun was very positive and ...
read full review
Comment on agent fees
Typical for the area
Was this helpful? Yes

“Helpful and approachable...”

Share on :
Jan 15,2019
Minithumbup
By: 'Jo G.'
Jan 15,2019
0 people found
this helpful
Ocean sold me a flat where there were issues involving a deceased' estate and problems involving the lease. All of the staff at Ocean, Whiteladies were very helpful and proactive in helping the conveyancing move along as swiftly as possible. Matt was very helpful when ...
read full review
Was this helpful? Yes

“I am writing to you hoping that an email to ......”

Share on :
Jan 10,2017
Minithumbdown
By: 'Lucie'
Jan 10,2017
14 people found
this helpful
I am writing to you hoping that an email to you will have more impact to improve the estate agents market than trying to help Ocean by sending objective feedback about my customer experience. They obviously didn't care. In June 2015, my husband & I decided to ...
read full review
Comment on agent fees
For the service I wouldn't pay antyhing!
Was this helpful? Yes

“I don't even know which branch we are dealing with. ......”

Share on :
Nov 10,2016
Minithumbdown
By: 'E N'
Nov 10,2016
1 people found
this helpful
I don't even know which branch we are dealing with. After 18 months we've had about six different reps as people in the office seem to mysteriously disappear and suddenly any issues or complaints you've made get 'forgotten' about. They will fob you off until you ...
read full review
Comment on agent fees
Expensive for the truly awful service you get.
Was this helpful? Yes

“All I can say is that they have an amazing ......”

Share on :
Oct 13,2016
Minithumbup
By: 'Anita'
Oct 13,2016
0 people found
this helpful
All I can say is that they have an amazing team at Ocean Clifton branch. From start to finish the sale of our flat was handled with complete professionalism everyone was so helpful. A big thank you to Andrew Beazer in sales and to the ...
read full review
Comment on agent fees
The Agents fees were very reasonable.
Was this helpful? Yes

“Made an offer on a 2 bedroom flat at Bridge Quay ......”

Share on :
Jul 06,2016
Minithumbdown
By: 'Disappointed'
Jul 06,2016
3 people found
this helpful
Made an offer on a 2 bedroom flat at Bridge Quay development based and was shown the underground parking. A week later I moved in and they kept saying they didn't know the parking slot number. A day after I move in they told me that ...
read full review
What agent could do to change your mind?
Agent fees of 500 pounds. I do not know what they did to earn it since they are incompetent.
Attached Filesnbsp;
Comment on agent fees
Agent fees of 500 pounds. I do not know what they did to earn it since they are incompetent.
Was this helpful? Yes

“While for a few years I little dispute with ocean, ......”

Share on :
Jun 24,2014
Minithumbdown
By: 'Alex P'
Jun 24,2014
5 people found
this helpful
While for a few years I little dispute with ocean, in the past year I found them incredibly difficult to communicate with. It is clear they have little respect for their tenants and in 15 years of renting this was the first time I had had ...
read full review
What agent could do to change your mind?
When you give your money to someone for a service you expect to be treated fairly.
Attached Filesnbsp;
Was this helpful? Yes

“Had one viewing with Ocean for a flat, the service ......”

Share on :
May 12,2014
Minithumbdown
By: 'BlueHat'
May 12,2014
5 people found
this helpful
Had one viewing with Ocean for a flat, the service was nice but the flat wasn't great. That's not down to Ocean though. After a viewing with Adam we emailed back saying we weren't interested in that rental property but asked for a viewing with ...
read full review
What agent could do to change your mind?
Improvements: - Turning up to viewings. - Canceling as soon as they think access to the property will be a problem (24 hour notice would be perfect or at least the evening before). - Returning phone calls.
Attached Filesnbsp;
Was this helpful? Yes

“We used Ocean in quite a few capacities. They let ......”

Share on :
Sep 23,2013
Minithumbdown
By: 'Lettings and sales service all terrible'
Sep 23,2013
10 people found
this helpful
We used Ocean in quite a few capacities. They let out a flat or ours and we tried to buy through them whilst also using their Ocean Property Lawyers service as well. We chose to do this as our sellers were using them and we ...
read full review
Was this helpful? Yes

“The amount of property check is ridiculous. They came to ......”

Share on :
Jul 25,2013
Minithumbdown
By: 'sad_face'
Jul 25,2013
5 people found
this helpful
The amount of property check is ridiculous. They came to check the property 5 times in a year, which is quite disturbing. They're okay all along, however they totally loose respect to the current tenants in the last 2 months of the tenancy. They call to arrange ...
read full review
Was this helpful? Yes

“Everything was going well, the staff was friendly and helpful, ......”

Share on :
Jul 02,2013
Minithumbdown
By: 'Sky'
Jul 02,2013
7 people found
this helpful
Everything was going well, the staff was friendly and helpful, we liked the flat. The problems started when we paid the holding deposit. They phoned us and told, that the landlord had already let the flat and suggested to take another flat in the same ...
read full review
Was this helpful? Yes

“After making a formal complaint over the misrepresentation of a ......”

Share on :
Mar 22,2012
Minithumbdown
By: 'Be Warned'
Mar 22,2012
11 people found
this helpful
After making a formal complaint over the misrepresentation of a property. I received a very dismissive letter from the Directors. It is clear that Ocean are not interested in providing a service for their customers. However, Ocean Homes are very happy to take your money....
read full review
What agent could do to change your mind?
Ocean Homes need a customer services department. Due to the short sightedness of the Directors, Ocean lost the following business: Sale of property, Conveyancing and Mortgage fees.
Attached Filesnbsp;
Was this helpful? Yes

“I just want to say Aidan at the whiteladies Branch ......”

Share on :
Feb 22,2012
Minithumbup
By: 'Dominic Perry'
Feb 22,2012
1 people found
this helpful
I just want to say Aidan at the whiteladies Branch was a star he has helped me increase my yields from 5% to 7%. The service is alwats friendly and helpful...
read full review
Was this helpful? Yes

“Excellent agency. Swift communication and good care of the flat ......”

Share on :
Jul 23,2010
Minithumbup
By: 'Disgruntled'
Jul 23,2010
3 people found
this helpful
Excellent agency. Swift communication and good care of the flat and the tenants. Highly recommended. ...
read full review
Was this helpful? Yes

“We were tennants of a property being re-let by Ocean. ......”

Share on :
Jul 20,2010
Minithumbdown
By: 'aw123'
Jul 20,2010
13 people found
this helpful
We were tennants of a property being re-let by Ocean. They were rude and unprofessional, and turned up at the flat several times with prospective tennants for viewings without giving us any notice at all. On one occasion they just opened the door and walked ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Ocean Estate Agents, Bristol BS8 2RY


As Seen On

Find the Best Agent to
Sell or Rent Your Home