Everything was going well, the staff was friendly and helpful, we liked the flat. The problems started when we paid the holding deposit. They phoned us and told, that the landlord had already let the flat and suggested to take another flat in the same building. We, unfortunately, agreed. The reference check form included a statement, that we must insure landlord\'s possessions. We declined and thus were not eligible to rent the flat. Of course, the holding deposit was not returned.