100% lettings valuation accuracy
99% lettings fee satisfaction
Apr 19,2013
Apr 19,2013
1
people found
this helpful
this helpful
AVOID like the plague.
Myself and two friends were looking for a 3 bed house to rent in Hulme, Manchester. There was a shortage of available properties at the time so Chris at Shepherd and Gilmour suggested we rent a 3 bed townhouse for 6 months whilst the house was up for sale.
All excited about moving in I got my keys and went round to have a look. Shepherd and Gilmour had not fully secured the property and left a door unlocked resulting in them needing to change every lock the next day- the first sign of their incompetence.
Also since viewing the property there was a leak in the downstairs bathroom which they promised to repaint once it had dried out. It was not fixed when we moved out. I got multiple shocks from the light switches to which Shepherd n Gilmour send a handy man round with a hair dryer....they really care about the safety of their tennants.
We were told when we moved in we would be given additional furniture and a hoover. We ended up buying out of our own pocket a sofa, a coffee table, curtains, a dresser, a kettle, a toaster and a hoover. Shepherd and Gilmour didnt care about kkitting out the house once theyhad our money.
The electricity bills had not been cleared from the last tenant so there was an outstanding bill. We asked Shepherd and Gilmour to fax the meter readings to Eon they never bothered and as a result we were fitted with an electric metre that cost £10+ a day to run in the winter.
The downstairs bathroom was out of action due to the damp, the ensuite shower was broken and they refused to fix it so we were left with only a bath and no working shower.
The thing that made me laugh was that Shepherd and Gilmour wrote to us towards the end of thecontract stating that if we wanted to stay our rent would increase! Needless to say my friends and I are long gone.
After clearing outstanding bills we sent proof through to get our deposits returned, we were told this was done last Friday, it is now the following Thursday and no sign of the money had to ring them 5 times today for them to realise they never bothered to transfer it in the first place! No apology either. 'Apparently' it will be in my acc tomorrow morning- here's hoping!
Avoid these guys like the plague they are rude over the phone and in person.
Myself and two friends were looking for a 3 bed house to rent in Hulme, Manchester. There was a shortage of available properties at the time so Chris at Shepherd and Gilmour suggested we rent a 3 bed townhouse for 6 months whilst the house was up for sale.
All excited about moving in I got my keys and went round to have a look. Shepherd and Gilmour had not fully secured the property and left a door unlocked resulting in them needing to change every lock the next day- the first sign of their incompetence.
Also since viewing the property there was a leak in the downstairs bathroom which they promised to repaint once it had dried out. It was not fixed when we moved out. I got multiple shocks from the light switches to which Shepherd n Gilmour send a handy man round with a hair dryer....they really care about the safety of their tennants.
We were told when we moved in we would be given additional furniture and a hoover. We ended up buying out of our own pocket a sofa, a coffee table, curtains, a dresser, a kettle, a toaster and a hoover. Shepherd and Gilmour didnt care about kkitting out the house once theyhad our money.
The electricity bills had not been cleared from the last tenant so there was an outstanding bill. We asked Shepherd and Gilmour to fax the meter readings to Eon they never bothered and as a result we were fitted with an electric metre that cost £10+ a day to run in the winter.
The downstairs bathroom was out of action due to the damp, the ensuite shower was broken and they refused to fix it so we were left with only a bath and no working shower.
The thing that made me laugh was that Shepherd and Gilmour wrote to us towards the end of thecontract stating that if we wanted to stay our rent would increase! Needless to say my friends and I are long gone.
After clearing outstanding bills we sent proof through to get our deposits returned, we were told this was done last Friday, it is now the following Thursday and no sign of the money had to ring them 5 times today for them to realise they never bothered to transfer it in the first place! No apology either. 'Apparently' it will be in my acc tomorrow morning- here's hoping!
Avoid these guys like the plague they are rude over the phone and in person.
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Latest Reviews
1st Dec 2014
reviewed by 'Howard'
27th Nov 2014
reviewed by 'elena'
26th Nov 2014
reviewed by 'Neil'
19th Sep 2014
reviewed by 'Tom'
20th Sep 2013
reviewed by 'Evie'
19th Sep 2013
reviewed by 'GM'
Opening Hours
Address
Shepherd Gilmour Properties
241 Deansgate
Manchester
Greater London
M3 4EN
08433174777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £425 | £995 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |
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Dec 01,2014
Dec 01,2014
0
people found
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Just spoke to Rebecca Dermody at Shepherd Gilmour. She informed me that they have secured new tenants for my apartment within days of the existing tenant moving out which is great. However, this is the first time I have spoken to Rebecca and I was ...
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Nov 27,2014
Nov 27,2014
0
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I have to say, the comments below don't reflect the experience i have had thus far with SG, I have lived in my flat about 3 months now and besides loving the flat and the quality of all of it's facilities, the service has been rather ...
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Nov 26,2014
Nov 26,2014
0
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I've let my apartment from SG in Manchester for the last 5.5 years, and service I have had from the business has been great. yeah, you know what, they struggled to get a contractor out for my boiler in between Christmas and New Year - but ...
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Sep 19,2014
Sep 19,2014
0
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It took us 8 weeks to get our deposit back.
They tried to charge us for damage that existed before we moved into the flat (which we could evidence with photos), and tried to charge us £100 for cleaning the flat, even though when we moved in, ...
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Sep 20,2013
Sep 20,2013
2
people found
this helpful
this helpful
I had read some bad reviews of Shepherd Gilmour online, but had unfortunately fallen in love with a flat they were marketing. I now wish I'd kept looking.
After I moved in, I found that the gate to my "secure parking spot" had rusted over ...
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Sep 19,2013
Sep 19,2013
1
people found
this helpful
this helpful
Whilst living in a property that SG let and managed for us, we were all deeply unsatisfied with the level of service we received, especially considering the amount we paid in rent and additional fees to secure the property.
When we moved into the property ...
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Apr 19,2013
Apr 19,2013
1
people found
this helpful
this helpful
AVOID like the plague.
Myself and two friends were looking for a 3 bed house to rent in Hulme, Manchester. There was a shortage of available properties at the time so Chris at Shepherd and Gilmour suggested we rent a 3 bed townhouse for 6 months whilst the ...
read full review
read full review
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