“Frustrated and Cheated: My Experience with Urban Evolution at One Wolstenholme Square...”
1 Star Review
Apr 15,2024
By:
'Shivani'
Apr 15,2024
Branch: Liverpool, Edmund Street
Services: Lettings (as a Tenant)
Rent PCM: £620
Would you recommend?: No
Postcode: L1
Branch: Liverpool, Edmund Street
Lettings (as a Tenant)
Rent PCM: £620
Postcode: L1
2
people found
this helpful
My experience with Urban Evolution at One Wolstenholme Square has left me feeling utterly FRUSTRATED and CHEATED. Despite notifying their staff on mail about pre-existing damages with photographic evidence just two days after moving in, they still imposed unfair charges on me upon the end of my 7 months tenancy.
Upon vacating the property, I went above and beyond, spending an entire night meticulously cleaning every corner of the apartment. Despite my efforts, I was slapped with a £143 fine for damages that were clearly present before my arrival.
Even accounting for the possibility of general cleaning charges, which Urban Evolution claims to be £45 per hour, it is unreasonable to suggest that a studio apartment would require professional cleaners for a total of 3 hours. I speak from personal experience as a professional cleaner myself.
It is evident that Urban Evolution's assessment of move-out charges lacks transparency and fairness.
To anyone considering renting from Urban Evolution, I urge you to think twice.
I have attached the room images taken on move-out day by me and the email screenshots that I sent to their member on my move-in date mentioning damages. Please make a decision yourself.
2
people found
this helpful
Was this helpful?
Yes