Liverpool, L3
4.6/5, 384 reviews
85% recommended
100% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
93% lettings fee satisfaction
Who We AreWe're evolving the gold standard for property managementFrom first contact our property managers will look after you – whether that means arranging a viewing, getting you sorted with contracts or just giving you som information on the local area. They are there with you through the whole renting journey. show more Who We Are

We're evolving the gold standard for property management
From first contact our property managers will look after you – whether that means arranging a viewing, getting you sorted with contracts or just giving you som information on the local area. They are there with you through the whole renting journey.

Contact Us

Latest Reviews

View all Reviews 384
Featured Review
a
reviewed by 'Callum'
“Helen Bennet at Urban Evolution provided outstanding support during my relocation to Liverpool. Despite unexpected challenges with Rightmove's referencing process, ......”
Featured Review
a
reviewed by 'Elsie'
“I'm an overseas landlord of a property managed by Urban Evolution. Robyn has helped in my letting and property management ......”
Featured Review
a
reviewed by 'Shari'
“Great service. I moved in yesterday. Greta has been very helpful and understanding throughout the process....”
Featured Review
a
reviewed by 'Lingling'
“Lubica was very helpful regarding my request and processed everything in a very professional way within 24 hours. Thank you!...”
Featured Review
a
reviewed by 'Jessica'
“Laura Hilton has been incredibly kind and helpful. She has provided the best experience that my partner and I have ......”
25th Oct 2024
reviewed by 'Vishal'
“Thanks to urban evolution's accounts team for quickly refunding the holding deposit...”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

Urban Evolution
Edmund Street
Liverpool
Mersyside
L3 9NG
0151 312 8213

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £29,000 £60,000
Lettings 92% 93% £350 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
52 12 248 37 4 0 2 1 21 7
Areas covered
  • L3
  • Liverpool
  • LU1
  • Luton
  • N1
  • Newcastle
  • NG1
  • Nottingham
  • S1
  • Sheffield
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS DPS TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
View more properties
Images & Videos
Liverpool, L3
Luton, LU1

“The concierge Franco at the desk is always ve......”

Share on :
Dec 22,2022
Minithumbup
upload your photo
Robyn
By: 'Sarah'
Dec 22,2022
0 people found
this helpful
The concierge Franco at the desk is always very polite, and friendly and patient with me and he has the best hospitality skills and customer service. He always makes time for me when I have an issue....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very good apartments overall. When we had any......”

Share on :
Dec 22,2022
Minithumbup
upload your photo
Robyn
By: 'Peter'
Dec 22,2022
0 people found
this helpful
Very good apartments overall. When we had any issues, it was very quick response from Urban Evolution. I also want to mention Franco, who is very helpful and kind everyday....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service by Franco he help me out to sor......”

Share on :
Dec 22,2022
Minithumbup
upload your photo
Robyn
By: 'Lorenzo'
Dec 22,2022
0 people found
this helpful
Great service by Franco he help me out to sort out parcel issues. He is really friendly and helpful. He is so nice...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Amazing job, very reliable, very helpful alw......”

Share on :
Dec 22,2022
Minithumbup
By: '[email protected]'
Dec 22,2022
0 people found
this helpful
Amazing job, very reliable, very helpful always there when we need something on site, could ask for a better help....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I am a prospective tenant, for some reason th......”

Share on :
Dec 21,2022
Minithumbup
upload your photo
Ashley
By: 'Nathaniel'
Dec 21,2022
0 people found
this helpful
I am a prospective tenant, for some reason that being I couldn't give a rating more than 3 stars but I would like to give 5 because of how helpful the staff have been. I am looking forward to living at this accommodation next year !...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Happy with the services rendered by Daniela. ......”

Share on :
Dec 21,2022
Minithumbdown
upload your photo
Danielle
claim your profile
Victoria
By: 'Doris Okpalaezinne'
Dec 21,2022
0 people found
this helpful
Happy with the services rendered by Daniela. She was prompt with her responses and very professional. I would recommend her. Satisfied customer...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Jessica is very professional and reply to my ......”

Share on :
Dec 20,2022
Minithumbup
upload your photo
Abi
upload your photo
Simone
By: 'Johnny'
Dec 20,2022
0 people found
this helpful
Jessica is very professional and reply to my enquiries promptly. She is very friendly and helpful. Her replies are usually to-the-point....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Jessica thank you for your good job that you ......”

Share on :
Dec 20,2022
Minithumbup
upload your photo
Greta
By: 'Andrea'
Dec 20,2022
0 people found
this helpful
Jessica thank you for your good job that you give for us always reply in time and she always do well to resolve the situation. Very good job Jessica, keep going. In the mid time we wish you a lovely Christmas and happy new year 🥳 ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Ashley Rolfe
Jan 10, 2023
View all comments (1)
I am a leaseholder for a Studio Apartment in Newbank Sovereign House where Jessica is working as the lettings Manager on behalf of Urban Evolution. I am very impressed with the way Jessica undertakes her work and she has been very helpful with sorting out the rental problems with m y property. ...

“UE sale agent - Alexandra...”

Share on :
Dec 19,2022
Minithumbup
upload your photo
Alexandra
By: 'Gianmarco'
Dec 19,2022
0 people found
this helpful
Alex is an experienced sale agent with good intuition and awareness of the market. She turned out being essential during the entire negotiation. Highly reccommended...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Heating Issue ResolvedHeating issue was rep......”

Share on :
Dec 19,2022
Minithumbup
By: 'Toro'
Dec 19,2022
0 people found
this helpful
Heating Issue Resolved Heating issue was reported, a very prompt response and follow-up from Kelseigh Durkin closed the incident. Customer very satisfied...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have rebooked to live in the exchange again......”

Share on :
Dec 16,2022
Minithumbup
upload your photo
Ashley
By: 'Jenny'
Dec 16,2022
0 people found
this helpful
I have rebooked to live in the exchange again for next year it's a really good accommodation to live in, Alex Forster and Ashley Boffey have been really helpful with rebooking and answering general queries throughout the year. Chris and Tony are always welcoming and ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Lawrie O\'Brien
Mar 09, 2023
View all comments (1)
You are so right! I can only think of a few slight improvements too here are some nothing big though! Giving tenants hot water might be a start, its a basic human right to sanitation, but its perfectly okay not having it for 6 months not surprised you re-booked. The staff are so rude and have no respect for students, but that's okay too. They could maybe improve by stop keeping information from us about who our landlord is and why they won't pay for repairs, only a little thing though fraud isn' ...

“I'm not good with technology but Charlotte s......”

Share on :
Dec 16,2022
Minithumbup
By: 'Diane'
Dec 16,2022
0 people found
this helpful
I'm not good with technology but Charlotte showed me how to use the leaseholder mobile phone app in simple terms! Thank you for being so patient . Happy that I can now see all details on my unit...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I've lived in and rented different places dur......”

Share on :
Dec 16,2022
Minithumbup
upload your photo
Robyn
By: 'Levi'
Dec 16,2022
0 people found
this helpful
I've lived in and rented different places during my time in liverpool and Franco is by far and away the friendliest, most positive and helpful person I've come across. One of the main reasons I enjoy living in Norfolk House 1 is because of the help ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“James really do me a favor ,his customer serv......”

Share on :
Dec 16,2022
Minithumbup
upload your photo
James
upload your photo
Simone
By: 'chen'
Dec 16,2022
0 people found
this helpful
James really do me a favor ,his customer service skill is so good. He helped me to go through all the steps within shortest time and smoothly ....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“So far I am have with the services provided b......”

Share on :
Dec 16,2022
Minithumbup
upload your photo
Daniela
By: 'Gabio'
Dec 16,2022
0 people found
this helpful
So far I am have with the services provided by UE and I have had a good feedback from the Teams, in terms of prompt responses and clearness.....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Since UE took place in Spring Place, I'm hap......”

Share on :
Dec 16,2022
Minithumbup
By: 'Flavio'
Dec 16,2022
0 people found
this helpful
Since UE took place in Spring Place, I'm happy with the services provided to the landlords, which I find clear and transparent. The reactions of the different Teams in charge are always very fast and their responses to my enquiries satisfactorily....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Helpful and fast...”

Share on :
Dec 14,2022
Minithumbup
upload your photo
James
upload your photo
Remy
By: 'Finlay'
Dec 14,2022
0 people found
this helpful
Helpful and fast and answered every question I had. Got everything sorted for me efficiently and kindly. He made everything easy to understand and made it a simple process. 10/10...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank you Elena! I have been living with Urba......”

Share on :
Dec 14,2022
Minithumbup
Staff profile picture
Elena
Staff profile picture
Ivan
By: 'Caroline Batise'
Dec 14,2022
0 people found
this helpful
Thank you Elena! I have been living with Urban Evolution in their building in Dumfries Street (opto village). The staff is very friendly and does their best to attend to all the tenants needs. They are here 24/7 so we can have assistance all the time. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Just loved the work of property manager.Work ......”

Share on :
Dec 14,2022
Minithumbup
By: 'Devanshi Shah'
Dec 14,2022
0 people found
this helpful
Just loved the work of property manager.Work was done so easy and smoothly.Just loved her work and guidance. thank you...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Amazing service from Greta! That’s all i can ......”

Share on :
Dec 14,2022
Minithumbup
upload your photo
Greta
upload your photo
Torren
By: 'Matt'
Dec 14,2022
0 people found
this helpful
Amazing service from Greta! That’s all i can say really… everything was so straight forward and Greta was extremely helpful!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“James is really helpful to help me go through......”

Share on :
Dec 14,2022
Minithumbup
upload your photo
James
By: 'chen'
Dec 14,2022
0 people found
this helpful
James is really helpful to help me go through all steps which I really highly appreciate.he is a really good staff....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Franco was brilliant helping with an issue wi......”

Share on :
Dec 13,2022
Minithumbup
upload your photo
Robyn
By: 'John'
Dec 13,2022
0 people found
this helpful
Franco was brilliant helping with an issue with my foot pass. Always goes above and beyond and is always smiling and happy....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Franco is always on hand to help always very ......”

Share on :
Dec 13,2022
Minithumbup
upload your photo
Torren
By: 'Ellie'
Dec 13,2022
0 people found
this helpful
Franco is always on hand to help always very friendly and always helpful. Whenever I come to collect my parcels he's always very chatty!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Charlotte director of lettings is very helpfu......”

Share on :
Dec 13,2022
Minithumbup
By: 'Chen Peter'
Dec 13,2022
0 people found
this helpful
Charlotte director of lettings is very helpful and respond to all my queries. Thank you Charlotte and urban evolution team . Merry Christmas...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I had very good experience to work with Robyn......”

Share on :
Dec 13,2022
Minithumbup
upload your photo
Robyn
upload your photo
Torren
By: 'Yong'
Dec 13,2022
0 people found
this helpful
I had very good experience to work with Robyn. Very nice and quick replies on emails. It only took a few days for me to move in. I definitely recommend their service...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Oustanding service by Franco makes it feel li......”

Share on :
Dec 13,2022
Minithumbup
upload your photo
Robyn
By: 'Michael'
Dec 13,2022
0 people found
this helpful
Oustanding service by Franco makes it feel like home. Always works hard and is there when you need. For instance, when you're locked out of the building....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Just a big thank you to Franco and Sue at Nor......”

Share on :
Dec 12,2022
Minithumbup
upload your photo
Robyn
By: 'Hesam'
Dec 12,2022
0 people found
this helpful
Just a big thank you to Franco and Sue at Norfolk House. They helped me out when I needed during the summer...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I had a really easy and fast experience throu......”

Share on :
Dec 12,2022
Minithumbup
By: 'Tolu Awolola'
Dec 12,2022
0 people found
this helpful
I had a really easy and fast experience through the whole process. Kelseigh Durkin was ready to answer all of my questions. I’d highly recommend their service....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“The property is neat and clean. Thanks Kelsei......”

Share on :
Dec 12,2022
Minithumbup
By: 'Vasanth Dhanabal'
Dec 12,2022
1 people found
this helpful
The property is neat and clean. Thanks Kelseigh for assisting us in the best way possible. Since it was the sunday we reached here so felt Little difficulty in finding our room rest everything is fine....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Keeping me updated with everything going on m......”

Share on :
Dec 09,2022
Minithumbup
upload your photo
Danielle
By: 'Yaseen'
Dec 09,2022
0 people found
this helpful
Keeping me updated with everything going on my property and finding best tenants . Plus monitoring day-to-day with the tenants if they need anything...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
No image available Torren
No image available James
No image available Ashley
No image available Greta
(25)
No image available Laura
(24)
No image available Simone
No image available Robyn
No image available Alexandra
(19)
No image available Abi
(17)
No image available Danielle
No image available Remy
No image available Adam
No image available Darnell
No image available Libby
(4)
No image available Toni
No image available Janet
No image available Hannah
No image available Sharon
No image available Joshua
No image available Emma
No image available Jacob
(1)
No image available Tony
(1)
No image available Chloe
(1)
No image available Anna
(0)
No image available Rory
(0)
No image available Rebecca
No image available Rachael
No image available Liam
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:27 PM 05/03/2024 by allAgents

Awards won by Urban Evolution, Liverpool L3 9NG



Get in touch with

Urban Evolution

Branch - Liverpool, L3

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn