100% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
92% lettings fee satisfaction
Who We AreWe're evolving the gold standard for property managementFrom first contact our property managers will look after you – whether that means arranging a viewing, getting you sorted with contracts or just giving you som information on the local area. They are there with you through the whole renting journey.
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Who We Are
We're evolving the gold standard for property management
From first contact our property managers will look after you – whether that means arranging a viewing, getting you sorted with contracts or just giving you som information on the local area. They are there with you through the whole renting journey.
We're evolving the gold standard for property management
From first contact our property managers will look after you – whether that means arranging a viewing, getting you sorted with contracts or just giving you som information on the local area. They are there with you through the whole renting journey.
Latest Reviews
Featured Review
a
reviewed by 'Elsie'
Featured Review
a
reviewed by 'Shari'
Featured Review
a
reviewed by 'Lingling'
30th Apr 2024
reviewed by 'Mohammed'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £29,000 | £29,000 |
| Lettings | 94% | 92% | £350 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 44 | 11 | 209 | 34 | 1 | 0 | 1 | 1 | 17 | 6 |
Areas covered
- L3
- Liverpool
- LU1
- Luton
- N1
- Newcastle
- NG1
- Nottingham
- S1
- Sheffield
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
Images & Videos
Nov 01,2022
Nov 01,2022
0
people found
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My all five units are managed by Urban Evolution.
They are excellent and very professional .They have responded be positively whenever I had any enquiry.
Very helpful staff.
Under UE management I am getting better rental income.
Accounting department may need some more improvement.
I ...
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Oct 30,2022
Oct 30,2022
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service is good , communication is good , professional staff and efficient agent , a fine property to live , recommended...
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Oct 14,2022
Oct 14,2022
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I had a great experience for renting house from Urban Evolution. The house was exactly same as the pictures shared on the website. My property manager was so great and responsible for managing rental process....
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Sep 23,2022
Sep 23,2022
0
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Kelseigh has been great help. She's managed to get my situation sorted as quickly and efficiently as possible. The work was done to an amazing standard and with great manner and attitude. She has been amazing to work with as well to get everything sorted....
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Sep 11,2022
Sep 11,2022
0
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Student Accommodation - Minerva House
After struggling a while to find a studio accommodation, I got in touch with the urban evolution and the whole process was very efficient. The property manager I got in touch with were very pleasant and helped me very well....
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Sep 05,2022
Sep 05,2022
0
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Quick to secure a tenant in my student unit under a very tight schedule as UE only taking up the unit in mid August....
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Aug 31,2022
Aug 31,2022
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Urban Evolution has been fantastic throughout, I am moving to Liverpool and they have made the process very easy! They have a good range of apartments available in the city, highly recommend....
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Jul 03,2022
Jul 03,2022
1
people found
this helpful
this helpful
I am living in Chapel Street /Luton
The property of Chapel Street gives all you need to be happy and safe. This is the best accommodation for Students and Professionals in Luton. Very modern Duplex, Studios and En-Suite rooms. Nightly recommend Urban Evolution Group. The ...
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Apr 29,2022
Apr 29,2022
3
people found
this helpful
this helpful
Initially Id a great experience with Urban Evolution, Laura had made the moving process very easy.
Upon moving in to the Artesian I discovered several issues with the property. I noticed water marks on the paint, and asked to have it fixed, even offered to ...
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Feb 21,2022
Feb 21,2022
7
people found
this helpful
this helpful
Tried to keep £170 from my deposit by claiming, without evidence, that I had left the room in an unacceptable condition (I had not). I fought against this via the independent adjudicator and eventually got back the entire £170....
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Feb 04,2022
Feb 04,2022
17
people found
this helpful
this helpful
*** AVOID AT AT ALL COST *** THE COMPANY IS COMPLETELY FRAUDULENT, THEY TRY TO RIP OFF LANDLORDS AND TENANTS. THEY DO IT BY PUTTING LANDLORDS ACCOUNTS INTO DEBT WITH THEM AND MAKE UP ADDITIONAL CHARGES AND WITH TENANTS THEY TRY AND KEEP YOUR DEPOSIT. OR THEY ...
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Nov 02, 2023
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i have submitted all my docs and the deposit and they have not responded after that. i am frustrated. will be complaining to the police too. ...
Sep 26,2021
Sep 26,2021
16
people found
this helpful
this helpful
They tried to break my contract, tried to kick me out within 7 days after I refused to pay my electricity bill as it was in my contract not to pay! I fought back and was able to get 28 days as the contract said. They then ...
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Nov 05, 2021
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Hi Jade, we value all feedback good and bad, and I'm sorry read of the issues you have had. We would like to look into this further, please can you drop us an email at [email protected] so we can discuss this in more detail with you.
Thanks,
Abby
Urban Evolution. ...
Sep 06,2021
Sep 06,2021
3
people found
this helpful
this helpful
Very professional and couldn't do enough to help when I was moving in . Very easy process. Would fully recommend ....
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Jul 07,2021
Jul 07,2021
11
people found
this helpful
this helpful
I consider Urban evolution a really bad letting company, with very bad support for tenants. They accused me of not paying rent, when I had paid it. Afterwards, they said that I was short of paying £5 in rent. Again, they were incorrect and I had ...
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Nov 05, 2021
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Hi Lucas,
I am currently going through all of our reviews to get a better understanding of our tenants experience, we value all feedback good and bad, and I'm sorry to read your experience was negative.
We want to get more of an understanding about your experience and what we can do better, please can you email us at [email protected]
Thanks,
Abby
Urban Evolution ...
Jun 27,2021
Jun 27,2021
11
people found
this helpful
this helpful
Constant issues throughout the tenancy, many unprofessional practices and will try to take advantage of you at any opportunity they get.
As I moved out the issues I've had are as follows:
1. Lost my reservation and had to re-apply
2. Gave wrong address to pick up ...
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Nov 05, 2021
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(1)
Hi Dave,
I am currently going through all of our reviews to get a better understanding of our tenants experience, we value all feedback good and bad, and I'm sorry to read your experience was negative.
We want to get more of an understanding about your experience and what we can do better, please can you email us at [email protected]
Thanks,
Abby
Urban Evolution ...
Jun 13,2021
Jun 13,2021
11
people found
this helpful
this helpful
Overpriced properties, managed by possibly the worst company I’ve ever come across. Staff are completely unreliable, it’s impossible to communicate with them in any way. Emails get ignored and phone calls are always ‘we will call you back in 5’ which they never do. ...
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Nov 05, 2021
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(1)
Hi Jolene,
I am currently going through all of our reviews to get a better understanding of our tenants experience, we value all feedback good and bad, and I'm sorry to read your experience was negative.
We want to get more of an understanding about your experience and what we can do better, please can you email us at [email protected]
Thanks,
Abby
Urban Evolution ...
Jun 08,2021
Jun 08,2021
8
people found
this helpful
this helpful
I wasn’t originally going to leave a review but, this company deserves all the negative light it is getting here. They do not respond whatsoever to emails requiring urgency with regards to repairs, laundry, internet and utility bills. They try to rob you off ...
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Nov 05, 2021
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Hi Rodrigo,
I am currently going through all of our reviews to get a better understanding of our tenants experience, we value all feedback good and bad, and I'm sorry to read your experience was negative.
We want to get more of an understanding about your experience and what we can do better, please can you email us at [email protected]
Thanks,
Abby
Urban Evolution ...
May 25,2021
May 25,2021
8
people found
this helpful
this helpful
since Norfolk House II changed management it has been a failure ... taken over by an incompetent agency, who take time to respond to emails, have no communication with each other enough to be contacted by an agent telling me I was in late with the ...
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Nov 05, 2021
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Hi Gabr,
I am currently going through all of our reviews to get a better understanding of our tenants experience, we value all feedback good and bad, and I'm sorry to read your experience was negative.
We want to get more of an understanding about your experience and what we can do better, please can you email us at [email protected]
Thanks,
Abby
Urban Evolution ...
Apr 23,2021
Apr 23,2021
12
people found
this helpful
this helpful
Asking for a deposit for damages and cleaning up for £250.
Contract doesn't end until the end of the year, no notice on leaving the accommodation from either side.
No damages have been done at all, no cleaning to be done either.
Trying to call and ...
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Nov 05, 2021
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(1)
Hi T,
I am currently going through all of our reviews to get a better understanding of our tenants experience, we value all feedback good and bad, and I'm sorry to read your experience was negative.
We want to get more of an understanding about your experience and what we can do better, please can you email us at [email protected]
Thanks,
Abby
Urban Evolution ...
Apr 15,2021
Apr 15,2021
7
people found
this helpful
this helpful
Recently tried to rent a flat, paid the security deposit.. as per the usual wanted to pay the whole year upfront.. passed the checks date got closer and closer to move in with multiple attempts to contact the agent she told us it was usual ...
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Nov 05, 2021
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(1)
Hi David,
I am currently going through all of our reviews to get a better understanding of our tenants experience, we value all feedback good and bad, and I'm sorry to read your experience was negative.
We want to get more of an understanding about your experience and what we can do better, please can you email us at [email protected]
Thanks,
Abby
Urban Evolution ...
Mar 26,2021
Mar 26,2021
8
people found
this helpful
this helpful
Worst agent in Liverpool. Ever since I’ve been at Wolstenholme it seems to be new staff every month. What a joke. Common areas are dirty, staff are rude. I have neighbours paying a lot less rent them me fit the same apartment. I really ...
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Nov 05, 2021
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(1)
Hi Ste,
I am currently going through all of our reviews to get a better understanding of our tenants experience, we value all feedback good and bad, and I'm sorry to read your experience was negative.
We want to get more of an understanding about your experience and what we can do better, please can you email us at [email protected]
Thanks,
Abby
Urban Evolution ...
Feb 27,2021
Feb 27,2021
0
people found
this helpful
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Had a great time staying in Liverpool, Urban Evolution were fantastic, always happy to help and super responsive.
Thanks UE....
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Nov 05, 2021
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Thank you for your feedback, its great to hear you enjoyed living with us during your time in Liverpool, we will be sure to pass on your feedback to the team.
Thanks,
Abby ...
Dec 19,2020
Dec 19,2020
14
people found
this helpful
this helpful
Terrible property management. Avoid it!
They completely lack of professionalism, transparency an ethics. They will try to make their profit increasing tenancy/utilities costs. I rented at One Wolstenholme Square Block B in Liverpool centre. Internet often didn't work or was very slow, the communication ...
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Jun 25, 2021
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Really would not recommend living anywhere under UE management. So many people have so many issues - and it’s not hard to see why. UE do not care about there tenants, will leave tenants with no electricity because they have not arranged communication between electricity company and tenant, leave washing machines broken, do not reply to emails and more. They care more about making a £20 profit than looking after there tenants and making sure there tenants are looked after especially with the p ...
Dec 18,2020
Dec 18,2020
9
people found
this helpful
this helpful
Urbanevolution are managing various Elliot Group properties which are mainly occupied by students in the city center. They are managing the buildings and the majority of the letting however their standards of communication and truthfulness leave a lot to be desired. Maintenance in the blocks ...
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Jun 11, 2023
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It's really terrible. They rent out investors units to students but investors don't receive any returns. They apply the money they receive to all sorts of things. Have you seen their service charge for a tiny cube room? ...
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Last updated at 4:27 PM 05/03/2024 by allAgents
Best Letting Agent in Liverpool 
