Wokingham, RG40
4.7/5, 390 reviews
97% recommended
95% sales valuation accuracy
96% sales fee satisfaction
Visit www.prospect.co.uk for a FREE no obligation valuation

“I was selling my Son's property in RG and I ......”

Share on :
Mar 04,2013
Minithumbup
Staff profile picture
Philip
By: 'Mrs'
Mar 04,2013
0 people found
this helpful
I was selling my Son's property in RG and I lived in Kent so I selected 3 agents to attend Saturday appointments, to have the opportunity to value and market my property. My background was UK sales trainer for 25 years and now I have a property portfolio where I deal with local agents in Kent.
The first agent arrived at 1pm, he was nervous and scruffy, put other agents down, he was quick to offer a deal and looking at his watch, I felt unconfident and a number!
The second agent, arrived at 3pm, he was seemed superior and I felt ¢â‚¬Ëœtried' to put me down, we clashed, I asked myself would my customer his clients feel the same? He wanted to close on his terms¢â‚¬Â¦ definitely not a WIN ¢â‚¬â€œ WIN approach!
The third appointment was made at short noticed, on the Saturday with Prospect, with Phillip Gascoyne, he arrived for a late Saturday 5pm appointment and did not rush, I even felt this time was going into his own personal time, but he seemed relaxed and professional even after a busy day.
I told all the agents I would consider which agent I would select on the Monday. I want to select Prospect but waited for a call I felt the agent that would call first would give me the best service, plus I felt would also contact my buyer on request, the first agent sent a letter some days later the second did not call. Prospect's Phillip called at 10am, so I was pleased I selected Prospect in Broad Street Wokingham, purely due to the passion and professional approach deliver by Phillip Gascoyne In my opinion he delivered an individual service for the customer, he ¢â‚¬Å“Asked¢â‚¬Â what my expectations were, he did not ¢â‚¬Å“Tell'' me what I could have, competitors were not knocked, he smiled, he was extremely well presented, I felt he wanted the business, he even offered his personal number to call on the Sunday if I had any questions.
Prospect were signed up on the Monday morning, due to Phillip Gasgoyne.
Prospect delivered an excellent service including the following:
¢â‚¬Â¢ Photos and leaflets were excellent, when I changed the interior design to remarket they produced new photos for the leaflets
¢â‚¬Â¢ Held the key and attended all viewings
¢â‚¬Â¢ Informed me when viewing were to be completed and gave feedback on every viewing
¢â‚¬Â¢ Kept in regular contact via the telephone and weekly a report was sent detailing who my property preformed against the other properties on their books, included number of viewings on the web.
¢â‚¬Â¢ Viewing were completed on request from my customers their clients.

Phillip is the branch Manager, his team seemed extremely professional, both in their appearance and delivery, Phillip has created a team spirit he is extremely and proud loyal to his employers and the Prospect Estate Agency group.
My one regret is I am not able to work with a person and professional and dedicated as Phillip Gascoyne in Kent, where I have my rental business.
A sincere warm thank you to Phillip and his team at Broad Street!
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 390
11th Sep 2024
reviewed by 'Debbie Birch'
“Would just like to thank nikki Gardner and prospect for arranging pest control to come out to my property that ......”
9th Sep 2024
reviewed by 'No'
“We have had continuous problems Nikki always does her best to solve problems quickly Thank you...”
4th Apr 2024
reviewed by 'Teresa Gauton'
“I've been in my rental property for about 4 years. I've been very impressed with Prospect right from the start from ......”
26th May 2023
reviewed by 'Kourosh'
“Great Support from beginning, precise, efficient, right to the point and really easy way to lease your property. I would ......”
6th Apr 2023
reviewed by 'Sarah'
“I am a landlady with Prospect and would like to say hoe happy I am with Laurenwho recently dealt with ......”
21st Oct 2021
reviewed by 'Alan Reeves'
“We recently bought a house in Wokingham for our son. We had the very good fortune to have Prospect in ......”
Opening Hours
  • Monday: 08:30 - 19:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 10:00 - 14:00
Address

Prospect Estate Agency
12 -14 Broad Street
Wokingham
Berkshire
RG40 1AB
0118 979 7770

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £151,000 £835,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
73 2 129 4 104 1 57 0 14 6
Areas covered
  • RG41
  • RG40
  • RG2
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS NLA TDS The Guild Move With Us
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Prospect Estate Agency Image 1
Bracknell, RG12
Camberley, GU15
Crowthorne, RG45
Farnborough, GU14
RG1
Maidenhead, SL6
Sandhurst, GU47
Warfield, RG42

“Would just like to thank nikki Gardner and pr......”

Share on :
Sep 11,2024
Minithumbup
claim your profile
Nikki
By: 'Debbie Birch'
Sep 11,2024
0 people found
this helpful
Would just like to thank nikki Gardner and prospect for arranging pest control to come out to my property that I rent to sort out my 3 wasp nests. This was done promptly with no hassle or stress thankyou again nikki...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We have had continuous problems Nikki always......”

Share on :
Sep 09,2024
Minithumbup
claim your profile
Nikki
By: 'No'
Sep 09,2024
0 people found
this helpful
We have had continuous problems Nikki always does her best to solve problems quickly Thank you...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I've been in my rental property for about 4 y......”

Share on :
Apr 04,2024
Minithumbup
claim your profile
Nikki
By: 'Teresa Gauton'
Apr 04,2024
0 people found
this helpful
I've been in my rental property for about 4 years. I've been very impressed with Prospect right from the start from the initial setting up of the tenancy which was seamless, their quick turnaround with any issues that have arisen and quick responses to emails. All ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great Support from beginning, precise, effici......”

Share on :
May 26,2023
Minithumbup
Staff profile picture
Matt
By: 'Kourosh'
May 26,2023
0 people found
this helpful
Great Support from beginning, precise, efficient, right to the point and really easy way to lease your property. I would recommend Matteo unreservedly....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am a landlady with Prospect and would like ......”

Share on :
Apr 06,2023
Minithumbup
claim your profile
Lauren
By: 'Sarah'
Apr 06,2023
0 people found
this helpful
I am a landlady with Prospect and would like to say hoe happy I am with Lauren who recently dealt with an issue so well and achieved a very positive outcome. She is polite and helpful and is a pleasure to deal with....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Keagan Impey : Purchase of a house...”

Share on :
Oct 21,2021
Minithumbup
claim your profile
Keagan
By: 'Alan Reeves'
Oct 21,2021
0 people found
this helpful
We recently bought a house in Wokingham for our son. We had the very good fortune to have Prospect in Wokingham as the sellers Estate agent and more notably Keagan Impey as our main link. As one of the sales team Keagan could not have ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Poor communication....”

Share on :
Oct 29,2020
Minithumbdown
By: 'Katie'
Oct 29,2020
1 people found
this helpful
Sadly, my buyer has been very very slow with buying my property after I had put in an offer on a house, which was accepted, through Prospect. I informed Prospect at each stage what was happening (or not happening) & that I was having to put ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I rarely write reviews, but I have been so di......”

Share on :
Jun 11,2020
Minithumbdown
By: 'ben'
Jun 11,2020
1 people found
this helpful
I rarely write reviews, but I have been so disappointed with the experience and lack of any accountability I feel duty bound to share. We quickly agreed on a rental and price, said we didn't need it decorated but did need it fully empty and ...
read full review
Attachments

Review file
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Outstanding service...”

Share on :
Mar 25,2018
Minithumbup
Staff profile picture
Ryan
By: 'Simon'
Mar 25,2018
0 people found
this helpful
A huge thank you to Ryan Whom went above and beyond, with the sale of our property when obstacles were thrown into the mix, in a very long chain. His positive attitude and support to us was impeccable, and again we can not thank him ...
read full review
Comment on agent fees
Good
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Mar 26, 2018
View all comments (1)
Thanks for taking the time to review the outstanding service received by Ryan. ...

“An enthusiastic and helpful salesman. Assisted in getting us a ......”

Share on :
Nov 02,2017
Minithumbup
Staff profile picture
Tristan
By: 'Terri'
Nov 02,2017
1 people found
this helpful
An enthusiastic and helpful salesman. Assisted in getting us a tenant for our property. Kept me regularly updated and returned calls in a short time frame. A pleasure to deal with and will use again in the future....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tristan was friendly and approachable both on the phone when ......”

Share on :
Oct 05,2017
Minithumbup
Staff profile picture
Tristan
By: 'Craig'
Oct 05,2017
0 people found
this helpful
Tristan was friendly and approachable both on the phone when I initially enquired about the property and in person when I viewed the property. He was knowledgeable about the property and the local area and answered all of our questions satisfactorily. Tristan gave good advice ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tristan was very helpful and welcoming. he helped us find ......”

Share on :
Oct 03,2017
Minithumbup
Staff profile picture
Tristan
By: 'paulinevine'
Oct 03,2017
0 people found
this helpful
Tristan was very helpful and welcoming. he helped us find a suitable property for us to move into, he called to check everything has gone okay....
read full review
Comment on agent fees
the agency fee's are very expensive,
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tristan and the team at Prospect marketed the property well ......”

Share on :
Oct 01,2017
Minithumbup
Staff profile picture
Tristan
By: 'SoneW'
Oct 01,2017
0 people found
this helpful
Tristan and the team at Prospect marketed the property well and a good tenant was secured quickly such that there was only a week between tenancies. We were well informed through out the process and the liaison between Tristan and our property manager at Prospect ...
read full review
Comment on agent fees
Agents fees are competitive and in-line with those of other agents
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“House Let easy with good advise and help before decided ......”

Share on :
Oct 01,2017
Minithumbup
Staff profile picture
Tristan
Staff profile picture
Gemma
By: 'Jan'
Oct 01,2017
0 people found
this helpful
House Let easy with good advise and help before decided to use Prospect with no commitment needed or pushed for a decision. Great since! getting the few maintenance thing sorted. Good response time for any queries I have had coming back with answers without having ...
read full review
Comment on agent fees
Fees seemed fair. Very quickly found a tenant.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Dealing with Tristan for our new rental was really easy. ......”

Share on :
Sep 26,2017
Minithumbup
Staff profile picture
Tristan
By: 'AHope'
Sep 26,2017
0 people found
this helpful
Dealing with Tristan for our new rental was really easy. We were moving from another country and he was able to explain the process we would need to go through easily and confidently. He made what seemed like a complex process seem easy and achievable!...
read full review
Comment on agent fees
Agent's fee were fair. I don't think anybody really likes paying them but what we did need to pay seemed to be comparable to what other Agents were charging.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tristan was very attentive and returned calls in good time. ......”

Share on :
Sep 15,2017
Minithumbup
By: 'Hayley'
Sep 15,2017
0 people found
this helpful
Tristan was very attentive and returned calls in good time. Found out all answers to questions I had and made my first house move stress free...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tristan was very conscientious during the search for a Tenant ......”

Share on :
Sep 13,2017
Minithumbup
Staff profile picture
Tristan
By: 'Peter'
Sep 13,2017
0 people found
this helpful
Tristan was very conscientious during the search for a Tenant and kept me updated through out giving me feedback whenever there was a viewing. I can say he got me the best deal possible and I will definitely come back to Prospect if there is ...
read full review
Comment on agent fees
Fee was fair.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tristan was professional, listened and was not a pushy salesman. ......”

Share on :
Sep 01,2017
Minithumbup
Staff profile picture
Tristan
By: 'tom'
Sep 01,2017
0 people found
this helpful
Tristan was professional, listened and was not a pushy salesman. he listened to our requirements and delivered a great property. Polite, prompt and returned calls....
read full review
Comment on agent fees
not ideal. quite expensive
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tristan has been truly wonderful and it has been a ......”

Share on :
Aug 22,2017
Minithumbup
Staff profile picture
Tristan
By: 'Anil'
Aug 22,2017
0 people found
this helpful
Tristan has been truly wonderful and it has been a pleasure dealing with him. He is Customer Orientated, listens well, is polite, friendly and delivers results. During the search of the tenant, he proactively and diplomatically dealt with the vacating tenants in arranging viewings, kept ...
read full review
Comment on agent fees
For a long term customer who has used Prospect for last 3 to 4 tenancies, I would expect a reduced fee. The fee structure per T&C is complicated and needs to be simplified. PS: This is Prospect specific and no reflection on Tristan.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very professional and personable agents who were very knowledgeable about ......”

Share on :
Aug 17,2017
Minithumbup
Staff profile picture
Tristan
Staff profile picture
Harry
By: 'Hollie'
Aug 17,2017
1 people found
this helpful
Very professional and personable agents who were very knowledgeable about the tenancy contract and they market. They could answer my questions and made me feel comfortable being first time landlady. They were Flexible regarding the way they contacted me (i.e. Via email or phone) ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tristan was an outstanding help! After being told that our ......”

Share on :
Aug 15,2017
Minithumbup
Staff profile picture
Tristan
By: 'Caitlyn'
Aug 15,2017
0 people found
this helpful
Tristan was an outstanding help! After being told that our rented house was being sold and time was of the essence to find a new home for my family of 5, Tristan was the one who made that happen. Dealing with roughly 5 different agencies, Tristan was ...
read full review
Comment on agent fees
Fees were standard - nothing to complain about
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was looking for a flat to rent. I saw ......”

Share on :
Aug 14,2017
Minithumbup
Staff profile picture
Tristan
By: 'Humair'
Aug 14,2017
0 people found
this helpful
I was looking for a flat to rent. I saw the advert online and decided to call Prospect. I spoke to Tristan and as the call progressed I knew that he was a person I could trust. He was very helpful and answered all my ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great experience with Tristan - very helpful and attentive and ......”

Share on :
Aug 13,2017
Minithumbup
Staff profile picture
Tristan
By: 'Parkie95'
Aug 13,2017
0 people found
this helpful
Great experience with Tristan - very helpful and attentive and was always available for me to ask any questions which he promptly answered! Thanks!...
read full review
Comment on agent fees
Fees are extremely expensive for the service - service was great but I'm not sure the best service is even worth a fee that high!
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tristan has been helping us find our next property and ......”

Share on :
Aug 04,2017
Minithumbup
Staff profile picture
Tristan
Staff profile picture
Tristan
By: 'Tim'
Aug 04,2017
0 people found
this helpful
Tristan has been helping us find our next property and done an amazing job doing so. Not only has he been professional he has also remained extremely friendly throughout the process, informing us on every step of the process. Highly recommending Tristan to family and ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We were very happy with Tristan's assistance. He actually found ......”

Share on :
Jul 25,2017
Minithumbup
Staff profile picture
Tristan
By: 'Marianna'
Jul 25,2017
0 people found
this helpful
We were very happy with Tristan's assistance. He actually found our property for us, it was one of his suggestions that we wouldn't have seen otherwise....
read full review
Comment on agent fees
We found the fees a bit over, compared to other agencies.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As a landlord of my Mum's property a new tenant ......”

Share on :
Jul 24,2017
Minithumbup
Staff profile picture
Tristan
By: 'Margaret'
Jul 24,2017
0 people found
this helpful
As a landlord of my Mum's property a new tenant was found for us and we were kept informed what was happening regarding views etc....
read full review
Comment on agent fees
okay
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tristan has provided a good service level with regards to ......”

Share on :
Jul 24,2017
Minithumbup
Staff profile picture
Tristan
By: 'Mark'
Jul 24,2017
0 people found
this helpful
Tristan has provided a good service level with regards to renting our property. He is clear with all communications & follows through on all points, bringing quick feedback. I would recommend Tristan & Prospect to others looking to rent a property....
read full review
Comment on agent fees
Fair
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great aervice. Patient ans very understanding. We had many queries ......”

Share on :
Jul 23,2017
Minithumbup
Staff profile picture
Tristan
By: 'Kash'
Jul 23,2017
0 people found
this helpful
Great aervice. Patient ans very understanding. We had many queries but all answered. Fees were very high compared to other the service frim Tristan was great...
read full review
Comment on agent fees
Agent fees are very high. I suppose are standard, paying £1500 on just feds really hit the pocket
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The service I received from Prospect Estate Agency was great, ......”

Share on :
Jul 22,2017
Minithumbup
Staff profile picture
Tristan
By: 'Samantha'
Jul 22,2017
1 people found
this helpful
The service I received from Prospect Estate Agency was great, they were friendly and professional throughout. They were accommodating and explained everything very well during the process of letting a property through them. I would happily use them again in the future and recommend them ...
read full review
Comment on agent fees
Fees in keeping with our companies.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tristan was professional, accommodating and really helpful. He showed us ......”

Share on :
Jul 22,2017
Minithumbup
Staff profile picture
Tristan
Staff profile picture
Tristan
By: 'Greg'
Jul 22,2017
0 people found
this helpful
Tristan was professional, accommodating and really helpful. He showed us around the property and was available to answer all questions. Furthermore, after our third visit to the property, he helped us through the procedure and was available for any issues that had popped up. Highly ...
read full review
Comment on agent fees
Agent's fees are higher than expected and encountered in London but I don't know if that is indicative of the general Thames Valley area.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
Staff picture Ryan
(76)
Staff picture Harry
(74)
Staff picture Ellen
(42)
Staff picture Jo
(27)
Staff picture Matt
(22)
Staff picture Hannah
(17)
Staff picture Lloyd
(10)
Staff picture Roberto
(10)
No image available Katie
(0)
Staff picture Daniel
(0)
Staff picture Fenella
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:10 AM 14/01/2016 by allAgents

Awards won by Prospect Estate Agency, Wokingham RG40 1AB



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn