“If I could I would put negative stars...”
1 Star Review
Jul 20,2022
By:
'Alex'
Jul 20,2022
Branch: Birmingham, 11 Oak Tree Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: B29
Branch: Birmingham, 11 Oak Tree Lane
Lettings (as a Tenant)
Postcode: B29
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If I could I would put negative stars. If you are a student looking for accomodation AVOID OAKMANS LIKE THE PLAGUE. We had difficulties with them from the very start to even after the end of our tenancy.
Throughout my entire tenancy I was treated with absolute contempt. They ignored my emails, they argued with me on the phone, and at points even hung up on me. If you are not a parent of a student or a landlord they will be completely dissmissive of any problems you may have.
On the first day of the tenancy we were not let in because Oakmans failed to provide us with keys to the property. The property was in an absolute state when we got in. We were unable to use the property we pay rent to live in for an entire week. Oakmans refused to even provide as much as an apology, and proceeded to blame us for their mistakes.
Half way through the tenancy, water started leaking from the ground floor ceiling. We informed Oakmans of this immediately, who then proceeded to sit on their hands and do absolutely nothing for WEEKS. Only once the ceiling had almost cracked in half did they decide to do something. Not because it would help us tenants, but because any more leaking would cause significant damage to the structure of the house (£££). The paint on the ceiling was absolutely ruined, and our social space was unusable for a significant period. We didn't get as much as a 'sorry'.
Oakmans staff are either completely thick or just purposely put in the bare minimum to prevent any financial claims against them. Students, DO NOT BUY A PROPERTY WITH THIS ESTATE AGENT! Landlords, I emplore you to choose a property manager that represents your interests in an efficient and dignified manner.
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