“Avoid like the plague!...”
1 Star Review
Sep 01,2020
By:
'Forbes'
Sep 01,2020
Branch: Birmingham, 11 Oak Tree Lane
Services: Buying agent
Sold price: £300000
Would you recommend?: No
Postcode: B30
Branch: Birmingham, 11 Oak Tree Lane
Buying agent
Sold price: £300000
Postcode: B30
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What can I say?
We tried to buy a house from these guys and it was chaos from start to finish.
We had an offer accepted on 21st July 2020. Everything seemed great until we got the memorandum of sale on the 24th July ONLY after chasing them for it. And then...
...silence. For five weeks. No sales packs sent to our solicitor, no communication from their Sales Progressor, excuses about the vendors, a blatantly rushed and wholly inaccurate EPC (where everything was marked as “assumed”).
When we chased for some updates mid-August, we were fobbed off with more excuses. We hatched a backup plan and went to view some more houses just in case this didn't work out. We happened to speak to another agent, who also happened to be dealing with the vendors of the house we were trying to buy, and THEY filled us in on the actual situation.
> Scruffy agents, who are late to viewings.
> Absolute lack of any information from the sales progressor.
> I can't say that they lied to us about anything, but they also didn't tell us the whole story either.
Absolutely avoid these cowboys.
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