Braintree, CM7
4.9/5, 392 reviews
96% recommended
96% lettings valuation accuracy
96% lettings fee satisfaction

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“We had our routine inspection done by Corrine......”

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Jul 19,2022
Minithumbup
By: 'Leanne'
Jul 19,2022
0 people found
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We had our routine inspection done by Corrine Cullen who was so friendly and made the inspection as quick as possible without taking up our time , she was very helpful and it was a pleasure to meet her .
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Latest Reviews

View all Reviews 392
31st Oct 2024
reviewed by 'Claire'
“Debby and Joe was extremely helpful and made sure that I got a good tenants in to look after the ......”
30th Oct 2024
reviewed by 'Evi'
“Great working with you guys. It was so fast and hitchless and we were able to meet up with our ......”
21st Oct 2024
reviewed by 'JS'
“We have been using Braintree lettings for many years and we have dealt with both Branch and Maintenance services. . They ......”
21st Oct 2024
reviewed by 'Ilaria Coppola'
“I am thrilled to share my outstanding experience with my estate agent, Eleanor Topham, during the sale of my property. ......”
17th Oct 2024
reviewed by 'Anna-Marie'
“Nick and Phoebe were on the ball from the moment we enquired through the web on the property. Right through ......”
15th Oct 2024
reviewed by 'Peter Curry'
“We had an issue with failed heating, Beresfords acted swiftly with good communication and the issue was resolved within 24 hours....”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:30
  • Sunday: 10:00 - 14:00
Address

Beresfords
74a High Street
Braintree
Essex
CM7 1JP
sell: 01376 348444 lett: 01376 348666

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 96% 96% £575 £2,225
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
105 1 179 10 36 1 34 5 22 0
Areas covered
  • CM7
  • CM7 1
  • CM7 2
  • CM7 3
  • CM7 5
  • CM7 9
  • CM77 7
  • CM77 8
  • CM77 6
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“New rental...”

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Oct 31,2024
Minithumbup
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Debby
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Joe
By: 'Claire'
Oct 31,2024
0 people found
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Debby and Joe was extremely helpful and made sure that I got a good tenants in to look after the property. They kept me updated at every stage of the letting...
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“Great working with you guys. It was so fast a......”

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Oct 30,2024
Minithumbup
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Joe
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Christine
By: 'Evi'
Oct 30,2024
0 people found
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Great working with you guys. It was so fast and hitchless and we were able to meet up with our target date....
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“We have been using Braintree lettings for man......”

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Oct 21,2024
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Samantha
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Debby
By: 'JS'
Oct 21,2024
0 people found
this helpful
We have been using Braintree lettings for many years and we have dealt with both Branch and Maintenance services. . They all works has a great team and are extremely supportive . I would like to name Samanatha Robinson and Ewa Bien in mantenance and Debbie Barnes ...
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By: Ryan Spong - Area Lettings Director
Oct 26, 2024
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Dear JS, Thank you for your kind words! We’re thrilled to hear about your positive experiences with Samantha, Ewa, and Debbie. Your recommendation means a lot, and we appreciate your continued trust! Regards Ryan Spong - Area Lettings Director ...

“Exceptional Service and Unwavering Support: a Stellar Experience with Eleanor Tooham...”

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Oct 21,2024
Minithumbup
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Eleanor
By: 'Ilaria Coppola'
Oct 21,2024
0 people found
this helpful
I am thrilled to share my outstanding experience with my estate agent, Eleanor Topham, during the sale of my property. From the very beginning, her unwavering support and professionalism made the process not only seamless but genuinely enjoyable. Her reliability was truly commendable; she consistently ...
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“Nick and Phoebe were on the ball from the mom......”

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Oct 17,2024
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Nick
By: 'Anna-Marie'
Oct 17,2024
0 people found
this helpful
Nick and Phoebe were on the ball from the moment we enquired through the web on the property. Right through to the end of the process. They answered all my questions and were always available to assist me whenever I needed help with anything. I ...
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“We had an issue with failed heating, Beresfor......”

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Oct 15,2024
Minithumbup
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Samantha
By: 'Peter Curry'
Oct 15,2024
0 people found
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We had an issue with failed heating, Beresfords acted swiftly with good communication and the issue was resolved within 24 hours....
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By: Ryan Spong - Area Lettings Director
Oct 26, 2024
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Dear Peter, Thank you for your feedback! We’re delighted to hear that our team could resolve your heating issue promptly and keep you well-informed throughout the process. We're here whenever you need us. Regards Ryan Spong - Area Lettings Director ...

“Very professional I'm so happy about how the......”

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Oct 14,2024
Minithumbdown
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Joe
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Debby
By: 'Silva'
Oct 14,2024
0 people found
this helpful
Very professional I'm so happy about how they listen to my needs and try to help in the very best possible way....
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By: Ryan Spong - Area Lettings Director
Oct 26, 2024
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Dear Silva, Thank you for your wonderful feedback! We’re delighted to know that our team has met your needs with professionalism and care. Regards Ryan Spong - Area Lettings Director ...

“Samantha is extremely reactive and always giv......”

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Oct 08,2024
Minithumbup
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Samantha
By: 'Mark Hearn'
Oct 08,2024
0 people found
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Samantha is extremely reactive and always gives excellent advice. When you add to that her friendly and caring nature it makes you feel that you are in good hands and that you are an important customer. Samantha is a credit to Beresfords....
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By: Ryan Spong - Area Lettings Director
Oct 26, 2024
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Dear Mark, Thank you for your kind words about Samantha! We’re thrilled to hear she’s provided you with such attentive service and valuable advice. She truly is a valued member of our team! Regards Ryan Spong - Area Lettings Director ...

“Amazing team at Braintree branch of Beresfords...”

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Oct 04,2024
Minithumbup
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Jack
By: 'Peter Rickard'
Oct 04,2024
0 people found
this helpful
Beresfords have been an easy and complying business to work with to seamlessly rent a property from. Aside from their easy-to-work-with system, their staff at the Braintree branch have been particularly helpful with the whole process! With the help of Jack, I was able to ...
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By: Ryan Spong - Area Lettings Director
Oct 05, 2024
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Dear Peter, Thank you for your wonderful feedback! We're thrilled to hear you had a seamless experience with our Braintree team, especially Jack. We're always here to help and appreciate your kind words! Regards Ryan Spong - Area Lettings Director ...

“Once again Beresfords Braintree have re let a......”

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Oct 03,2024
Minithumbup
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Debby
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Joe
By: 'Jane'
Oct 03,2024
0 people found
this helpful
Once again Beresfords Braintree have re let a property for me in a professional manner. The team have secured an excellent tenant at the market rental rate. I cannot recommend Beresfords more highly - thank you very much....
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By: Ryan Spong - Area Lettings Director
Oct 05, 2024
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Dear Jane, Thank you for your kind words and continued trust in Beresfords Braintree! We’re delighted to have successfully re-let your property and appreciate your high recommendation. We’re always here to assist! Regards Ryan Spong - Area Lettings Director ...

“Jack was very helpful on the phone with my en......”

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Sep 27,2024
Minithumbup
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Jack
By: 'Alice'
Sep 27,2024
0 people found
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Jack was very helpful on the phone with my enquiry....
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By: Ryan Spong - Area Lettings Director
Sep 28, 2024
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Dear Alice, Thank you so much for providing a 5 star review! We are thrilled to hear that the service provided by Jack was helpful. We're always here to help. Regards Ryan Spong - Area Lettings Director ...

“The agents at Beresford have been very helpfu......”

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Sep 26,2024
Minithumbup
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Nick
By: 'Victoria'
Sep 26,2024
0 people found
this helpful
The agents at Beresford have been very helpful. Particularly Nick the branch manager. He kept us updated throughout the whole process. Helped chase things up and speed up the process. We were buyers and we felt that Nick was very transparent throughout the whole process. ...
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“Can't fault it...”

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Sep 24,2024
Minithumbdown
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Joe
By: 'Oriana'
Sep 24,2024
0 people found
this helpful
Really easy process and for once not a stressful experience dealing with an estate agents. Really honest and fair comments on inventory and Joe has been super helpful and friendly throughout our move. Kept up to date with every step of the process and been ...
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By: Ryan Spong - Area Lettings Director
Sep 28, 2024
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Dear Oriana, Thank you for taking the time to leave a review. We're delighted to hear of your experience with the Braintree branch, in particular Joe, and that the process was not stressful. We hope you are settling in well in your new home, and if you need anything else please reach out. Regards Ryan Spong - Area Lettings Director ...

“Eleanor and Nick are just amazing...”

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Sep 20,2024
Minithumbup
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Eleanor
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Nick
By: 'Phillipa'
Sep 20,2024
0 people found
this helpful
Eleanor and Nick at braintree have been absolutely amazing at guiding us through our first house purchase. Both of them and their team are so easy to talk to. The purchase had some obstacles but they went above and beyond to help us through them. ...
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“Outstanding Service and Quick Sale...”

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Sep 17,2024
Minithumbup
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Eleanor
By: 'Mr & Mrs Gragg'
Sep 17,2024
0 people found
this helpful
Eleanor at Beresfords Braintree was fantastic. After an unsuccessful sale with another agent, she assured us she would sell our house, and she did in no time. She was very helpful throughout the process, always kept us updated, and was quick to respond to emails. ...
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“Great communication from start to finish. As ......”

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Sep 15,2024
Minithumbup
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Nick
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Eleanor
By: 'Sarah Brown'
Sep 15,2024
0 people found
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Great communication from start to finish. As first time buyers we felt we could call and ask any questions anytime. Thank you Eleanor and Nick....
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“efficient, energetic, and fast it was an amaz......”

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Sep 04,2024
Minithumbup
By: 'Laksiri'
Sep 04,2024
0 people found
this helpful
efficient, energetic, and fast it was an amazing journey and hassle-free to get things done so fast and move in within a very short period of viewing the property...
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By: Ryan Spong - Area Lettings Director
Sep 07, 2024
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Dear Laksiri, Thank you for your 5 star review! I'm pleased to hear that the process of moving was quick and hassle-free for you. We wish you all the best in your new home, and should you need anything you know how to reach us. Regards Ryan Spong - Area Lettings Director ...

“Bought house as a Buy-To Let through Beresfor......”

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Aug 20,2024
Minithumbup
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Nick
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Debby
By: 'Les'
Aug 20,2024
0 people found
this helpful
Bought house as a Buy-To Let through Beresfords. Nick, the Sales Manager, and his team are exceptional and couldn't do enough for us. Nick has gone above and beyond. Now Letting the house through Beresfords which is being managed by Debby, the Lettings Manager, who ...
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By: Ryan Spong
Aug 22, 2024
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Dear Les, Thank you for leaving us a 5 star review! I'm very pleased to hear that you had an exceptional service from both our sales and lettings departments. Nick and Debby are extremely passionate about their roles and it's good to see their hard work has paid off. Thank you so much for your custom. Regards Ryan Spong - Area Lettings Director ...

“Beresfords team provided a highly professiona......”

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Aug 12,2024
Minithumbup
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Eleanor
By: 'Robert Waight'
Aug 12,2024
0 people found
this helpful
Beresfords team provided a highly professional and efficient service which made selling our late mother's house so much easier, Eleanor was great ,she answered all our queries promptly and was very understanding,I would definitely highly recommend there services,many thanks...
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By: Alison Horsley
Aug 13, 2024
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Hi Robert, Thank you for taking the time to post your 5 star award for Eleanor and the team at our Braintree office. I am pleased to hear they made the process as stress-free as possible for you and were on hand to guide and support throughout the journey. Your recommendation is very much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager ...

“Excellent communication from start to finish.......”

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Aug 05,2024
Minithumbup
By: 'Paula Brady'
Aug 05,2024
0 people found
this helpful
Excellent communication from start to finish.Highly recommend! Phoebe was wonderful, utterly efficient and such an asset to the Braintree branch. I felt I could trust them and rely on them as an agency and particularly Phoebe who was patient, kind and understanding throughout. It's ...
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By: Alison Horsley
Aug 12, 2024
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Hi Paula, Many thanks for the great review for Phoebe who is based at our office in Braintree. Phoebe is dedicated to providing the best possible customer care and will do her best to ensure the process is as stress-free as possible, keeping in regular contact throughout the transaction. I am pleased to hear you were impressed with the level of service she provided whilst purchasing through us and thank you for sharing your experience. Your 5 star award and recommendation are much appreciate ...

“Excellent customer service...”

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Aug 05,2024
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Jack
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Christine
By: 'Dr. Michael'
Aug 05,2024
0 people found
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I have had a god experience relating with Jack Sparkes and Christine Sorrell. They have been very professional, helpful and receptive. I whole heartedly recommend Beresford....
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By: Ryan Spong
Aug 06, 2024
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Dear De Michael Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our Braintree team. Both Jack and Christine are extremely dedicated to their roles and they'll be grateful for this feedback. Regards Ryan Spong - Area Lettings Director ...

“Eleanor Topham helped me each step of the way...”

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Aug 03,2024
Minithumbup
By: 'Abi'
Aug 03,2024
0 people found
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As a first time buyer, I had no idea what to expect throughout the buying process. I was nervous, didn’t know much anything about housing buying and didn’t know how here to start. Eleanor has been a true life saver throughout my journey. ...
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“House move...”

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Aug 02,2024
Minithumbup
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Eleanor
By: 'Carolyn'
Aug 02,2024
0 people found
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It feels like Eleanor has become part of our family we have known her such a long time!! She has been supportive through all of the ups and downs of our house moving experience. Great communication and expertise from start to finish . Every member of ...
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“Reasonable service but fell short of expectat......”

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Aug 01,2024
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Eleanor
By: 'Peter'
Aug 01,2024
0 people found
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Reasonable service but fell short of expectations after a sale was agreed. I was not given any progress reports on the sale and had to do most Progression myself....
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By: Alison Horsley
Aug 14, 2024
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Hi Peter, Thank you for your 4 star review for the team at our Braintree office. Having checked your file thoroughly, I am a little surprised to note your comments. The transaction itself, from the point of sale to exchange and completion, took less than two months. Given the industry average is currently around five months, it is pleasing to note the team managed to achieve these timescales. It will of course always depend on the number of parties involved in the chain. Please be advis ...

“Excellent service as always from Beresford's ......”

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Jul 30,2024
Minithumbup
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Debby
By: 'Peter'
Jul 30,2024
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Excellent service as always from Beresford's Lettings, Braintree. I have always found Debbie and her team helpful and knowledgeable....
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By: Ryan Spong
Aug 03, 2024
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Dear Peter, Thank you for your kind words! We're delighted to hear Debbie and her team provided excellent service. We appreciate your feedback! Regards Ryan Spong - Area Lettings Director ...

“Fantastic personal service from all staff, in......”

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Jul 25,2024
Minithumbup
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Jack
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Debby
By: 'Christie'
Jul 25,2024
0 people found
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Fantastic personal service from all staff, in particular Jack Sparks and Debby Barnes. Jack kept me in the loop with everything that was going on with the property and was extremely helpful. They both went above and beyond to ensure I secured the property I ...
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“I cannot fault the service I have received fr......”

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Jul 25,2024
Minithumbup
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Debby
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Jack
By: 'Christie'
Jul 25,2024
0 people found
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I cannot fault the service I have received from Beresfords Braintree. Debby was so incredibly helpful from the outset and informed me along the way of the progress with the property. The service from Debby and Jack was so friendly and I really felt they ...
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By: Ryan Spong
Aug 03, 2024
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Dear Christie, Thank you for your glowing review! We're delighted that Debby and Jack provided exceptional, friendly service and kept you well-informed throughout. We're glad we could help you secure the property during this difficult time. Your feedback is greatly appreciated. Regards Ryan Spong - Area Lettings Director ...

“Perfect Lettings Experience A+++++++++++++++...”

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Jul 24,2024
Minithumbup
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Debby
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Jack
By: 'Martin'
Jul 24,2024
0 people found
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Jack and Debby have been nothing but professional and efficient throughout my dealings with them. From the viewing process to finalising the agreement they have kept me informed along the way. I can not think of anything else they could have done....
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By: Ryan Spong
Aug 03, 2024
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Dear Martin, Thank you for your wonderful review! We're delighted Jack and Debby provided exceptional service throughout your experience. We appreciate your feedback! Regards Ryan Spong - Area Lettings Director ...

“Very professional and helpful. Excellent cond......”

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Jul 23,2024
Minithumbup
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Jack
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Debby
By: 'Naqib'
Jul 23,2024
0 people found
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Very professional and helpful. Excellent conduct. Will seek services again in future if and when required....
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By: Ryan Spong
Aug 03, 2024
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Dear Naqib, Thank you for your kind review! We're thrilled you found our service professional and helpful. We look forward to assisting you again! Regards Ryan Spong - Area Lettings Director ...

“Estate agent was respectful and very helpful ......”

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Jul 21,2024
Minithumbup
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Jack
By: 'Maria'
Jul 21,2024
0 people found
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Estate agent was respectful and very helpful and made all efforts to accommodate the viewing around my availability...
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By: Ryan Spong
Aug 03, 2024
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Dear Maria, Thank you for your kind words! We're glad to hear our agent was respectful and accommodating. We appreciate your feedback! Regards Ryan Spong - Area Lettings DIrector ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:41 PM 27/06/2019 by allAgents

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