View all comments (2) 30th November (day 20 after departing property) Further to Beresfords' response to my posting on TrustPilot a little over a week ago, it is with continued disappointment that nobody from Beresfords has contacted me since. This lack of communication and the ability to show any willingness to resolve issues further reaffirms my belief that Beresfords has a complete disregard towards tenants and their rights. After receiving a response from the Company's MD you would had least thought that so ...

View all comments (1) Hi Sian, Thank you very much for taking the time to post your 5 star review for Gary and Anita at our Braintree office. With many years of experience, they are focused on providing the best possible customer care and will do all everything within their power to ensure a transaction goes through, keeping all parties updated throughout the process. Your sale was in very capable hands during these challenging times. We really appreciate your kind comments and thank you for the recommendation. W ...

View all comments (1) Thank you for taking the time to post your review. I am glad that the process went smoothly for you and thank you also for your recommendation. ...

View all comments (1) Dear Andrew, I just want to thank you for your kind words and taking the time to post your review. It has been a difficult few months for everybody and I am glad to read that you were very happy with the service that our team in our Braintree lettings department provided to you. I will pass on your kind words to the staff. ...

View all comments (1) Dear Gloria, Thank you for posting your review, for awarding our lettings team in Braintree with 5 stars and for your recommendation. ...

View all comments (1) Dear Andrew Thank you for posting your review and for awarding our lettings team with 5 stars. ...

View all comments (1) Dear Stephanie, Thank you for taking the time to post your review and for acknowledging the excellent job that our Lettings team in Braintree did for you. However I am disappointed to read that you felt our property maintenance team service has let you down. I would like to take the opportunity to look into that if possible and rectify as our property maintenance team also work very hard to ensure that they look after our landlords and meet with expectations. So I need to identify where this wen ...

View all comments (1) Thank you for posting your review. I am glad that we were able to assist in finding suitable tenants for you. I will pass on your thanks to both Debby and Christine who have both been working extremely hard during these difficult times. I am sure that they will be very happy with your kind words. ...

View all comments (1) Hi Carrie, thank you for your kind words and 5 star award for the service you have recently received which I will pass on to our lettings team at Braintree. ...

View all comments (1) Thanks John for taking the time to post your review on the service you have recently received from our lettings team at Braintree. Thank you also for your award of 5 stars. ...

View all comments (1) Wow! thank you Rebecca for your fantastic review on the service you have recently received from our lettings team at Braintree. I am glad you are happy in your new home and that you have had a very positive experience. Thanks also for your award of 5 Stars. ...

View all comments (1) Hi Fay Thank you for posting your review and in particular your comments for Debby and Christine. Thank you also for your recommendation. ...

View all comments (1) Dear Gary Thank you for posting your review in relation to the service you have recently received when dealing with our lettings office in Braintree. I hope you will be very happy in your new home. Thank you also for awarding the team with 5 stars and I will pass on your comments. ...

View all comments (1) Dear Alex Thank you for posting your review and awarding the Lettings team at Braintree with 5 stars I am sure that they will be very happy with your comments. ...

View all comments (1) Dear Ben I want to thank you personally for posting your review on the service you have received recently from our Lettings Team at Braintree. I will pass on your kind words to the team and thank you for awarding them with 5 stars. ...

View all comments (1) Thanks Lucy for taking the time to post your review. I am glad that the process went smoothly. Our staff are highly trained in ensuring that all of our customers have a very positive experience, I am glad that we exceeded your expectations. Thank you for awarding them with 5 stars. ...