Absolutely appalling, horrible customer service. Our flat was without hot water for more than a month of our 11 mont stay. The flat had horrendous damp and mould problems that had been simply painted over wen we moved in. The pictures on the website weren\'t even of the actual flat we moved into, completely false representation.
Then when it came time to move out, it took us 4 months to get the deposit back and they had taken £200 off for "cleaning" despite us leaving the flat in a better condition than it was when we moved in!
Do not, under any circumstances use this agent, they seem friendly and helpful at first but they are [removed]