Jan 03,2013
By: 'landlady123'
Jan 03,2013
5 people found
this helpful
This awful man who was "director" of lettings was abysmally rude and gave me absolutely NO insight into what my property may be worth as I was buying to let.
Gary Smith was lovely however, in the sales office at The Mall.
I\'ve heard a lot of horrible rumors about the Thamesview takeover, and having dealt with RSK prior to Thamesview, I can now say that I fully agree and believe in these rumors. What a shame, such a lovely company losing their reputation like this.

Will NEVER use this agent again (Sorry Gary).
Was this helpful? Yes
By: Louise
Jan 14, 2013

I am really sorry to hear that you have been unhappy with the service provided by Robertson, Smith & Kempson. I am head of Customer Services here at Robertson, Smith & Kempson and I wondered if I could be of any further assistance. If you could e-mail me further details to customerservices@thamesview.co.uk, we can discuss the situation directly and try and resolve any outstanding issues for you.

I will look forward to hearing from you.


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Robertson Smith & Kempson

38 The Broadway Ealing, London
Greater London
W5 2NP

020 8840 7677

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