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Dec 01,2020
Dec 01,2020
10
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this helpful
I can't quite express the dissatisfaction we've experienced with Hobdens. Unbelievably unresponsive, uncooperative and unprofessional. We spent over a year trying to get hold of them with constant phone calls and emails. We were consistently fobbed off with excuses and went countless times without a response. Anyone considering using Hobdens I'd absolutely discourage so you don't have to experience the stress we've been through. I'm not one to leave a bad review and never have done until now however I felt so strongly that I needed to warn others about our experience so they don't go through the same. Our Berkley home has been absolutely fantastic and the only issue we have seen has been Hobdens involvement. I will certainly be informing Berkley of our opinion.
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Jan 23, 2023
This managing agent is absolutely unbelievable. We requested details of our service charges of which they’ve put completely illegitimate charges for things that we don’t even have like cleaning and electricity. The electricity gets charged to our own personal meters as leaseholders. I have walls falling down with dust and black mould everywhere and I have cancer and I have very serious lung issues and they’ve done absolutely nothing. They do not care that I’m living in a place that was actually condemned by insurance !! They have Put many spurious charges in our service charge which when we asked for confirmation of what these charges are they will not tell us, yet they threaten us with legal action because we’re not paying our service charge in full. We all have money so that’s not the issue. We’ve also been clear we want to pay. But we need some answers and they won’t give them to us. They are bullies. Worst Managing Agent I have ever come across in my entire life and I’m over 60 years old. They have a duty of care which day are completely ignoring. They’re operating illegally making charges which are lies. Anyone out there that wants a class action case against them? I’m currently going to court to get them removed Attachments
Dec 02, 2020
I think we'll absolutely have to agree to strongly disagree in this matter! The whole issue for us was the lack of unbelievable responsive from the company, genuinely never experienced anything quite like it. I see many people have commented that they have found the exact same issue so perhaps something you need to address. Dec 01, 2020
Dear Alice, as you know I have discussed your issue at length with your partner and I have explained the reasons why we have arrived at the decision that we have regarding your complaint. You will hopefully appreciate that an important part of our role as a managing agent is collecting Service Charges from owners in a timely manner in order that the development can be maintained to a high standard. I am sorry that you experienced some delay in us responding and would apologise for this, although that is I believe a separate matter to the crux of the issue.
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Latest Reviews
19th Dec 2023
reviewed by 'SOS MARINE COURT'
22nd Aug 2023
reviewed by 'BobG'
10th Jul 2023
reviewed by 'N.DeSilva'
28th Apr 2023
reviewed by 'Chris'
24th Jan 2023
reviewed by 'Leaseholder'
Opening Hours
Address
Hobdens Property Management
41a Beach Road
Littlehampton
West Sussex
BN17 5JA
01903 724040
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 1 | 7 |
Areas covered
- BN17
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Dec 19,2023
Dec 19,2023
1
people found
this helpful
this helpful
A worse managing agent is difficult to imagine. Absolutely no response from Hobdens to any enquiries from leaseholders. They allow slum like conditions to fester. Lift out of order for 8 weeks. Flooding of entire areas of the common parts due to lack of drain clearance. ...
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Jan 02, 2024
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SOS represents many disgruntled owners at Marine Court, not one person as you imply. Since Hobdens joined THERE HAVE BEEN NO IMPROVEMENTS WHATSOEVER. In fact, the communication is the worst it's ever been with no responses to resident concerns or enquiries, it's like contacting a brick wall. They regularly cut off the water without notification, the only time you ever hear from them is when they send bills. They refuse to be transparent in regards to the company accounts when asked for them, th ...
Aug 22,2023
Aug 22,2023
0
people found
this helpful
this helpful
A problem with our lift recently. Previous management left us without a lift for months. Hobdens too over and lift repaired within a week. Noise with lift last week, Scott of Littlehampton got it sorted the next morning once he was involved....
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Jul 10,2023
Jul 10,2023
0
people found
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I want to give some feedback about the work of Kerry at Hobdens Management who has taken over the job as the Property Manager of our buildings. Following some very unpleasant experiences, with work that was not done as promised, I was totally demoralised and ...
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Jun 07,2023
Jun 07,2023
3
people found
this helpful
this helpful
Absolutely disgusting, negligent money suckers. They charge leaseholders for management of block of flats, and do absolutely nothing. We have mould, thick layer of moss in all communal areas (I slipped and hurt myself twice), we dive in ocean of rubbish, rats are running here, ...
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Apr 28,2023
Apr 28,2023
2
people found
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I’m in the process of purchasing a property where Hobdens are the managing agents. I called about a month ago with some queries- and have since called 5 times. Each time the poor receptionist has sent an email to the person looking after the property, ...
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Apr 28, 2023
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Hi Chris
Please contact me with details of which property you are purchasing and I will investigate the matter for you. ...
Jan 24,2023
Jan 24,2023
5
people found
this helpful
this helpful
Hobdens Managing Agent has been the worst Managing Agent I’ve ever come across in my entire life and I’m over 60. I could write a book. They are refusing us to inspect the accounts after being served summary of service charges. They’re refusing ...
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Dec 01,2020
Dec 01,2020
10
people found
this helpful
this helpful
I can't quite express the dissatisfaction we've experienced with Hobdens. Unbelievably unresponsive, uncooperative and unprofessional. We spent over a year trying to get hold of them with constant phone calls and emails. We were consistently fobbed off with excuses and went countless times without a ...
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Yes
Jan 23, 2023
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(3)
This managing agent is absolutely unbelievable. We requested details of our service charges of which they’ve put completely illegitimate charges for things that we don’t even have like cleaning and electricity. The electricity gets charged to our own personal meters as leaseholders. I have walls falling down with dust and black mould everywhere and I have cancer and I have very serious lung issues and they’ve done absolutely nothing. They do not care that I’m living in a place that was a ...
May 16,2020
May 16,2020
5
people found
this helpful
this helpful
Two main issues with Hobdens :-
1. When the block of flats I live in needed the roof repaired, Hobdens allowed the residents management company to maintain the service charge at far too low a level. This resulted in all 24 flat owners paying £5,000.00 each in a ...
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Aug 20, 2020
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Hi Helen
I have only just seen your comments as we did not get any notification about your post. I don’t know which property you live at so it is difficult to comment fully but please understand that the final decision on budgets rests with the RMC so it isn’t a case of us allowing the Service Charge to be too low.
Regarding the noise complaints these can sometimes be difficult to resolve without legal action and it sounds like such action may be disproportionate in this case. If howeve ...
Sep 06,2019
Sep 06,2019
9
people found
this helpful
this helpful
This company are assigned as the property management agents to deal with management of the maintenance on our business estate in Lancing.
On a personal level, I wish I had never heard, seen or had anything to do with these people. Unfortunately, I have no ...
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Sep 06, 2019
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(1)
We are aware of Mr Black's complaint and it would not be appropriate for us to go into the detail here but he is aware of the position. Whilst it is always disappointing to receive reviews such as this, there are always two sides to every story and we are content that we have acted correctly and professionally. ...
Dec 17,2014
Dec 17,2014
15
people found
this helpful
this helpful
Where do I begin they need some new property surveyors apparently my building has nothing wrong with it but it has cracks everywhere walls peeling building has not been painted in 5years it was meant to be painted in the summer had all the quotes ...
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What agent could do to change your mind?
the agent needs to stop making false promises and start for filling there duties they are paid a lot of money for nothing.Attached Filesnbsp;
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Jan 23, 2023
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I have to laugh when they say they bet all of their contractors. They have sent absolute Cowboys out to our property when I asked who they were they said they didn’t know they’ve never used them before. They do not vote the people they send out at all. I’m going to do a full complaint where everyone can see what we’ve been through but I just had to make a comment on that ...
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Last updated at 10:21 AM 17/10/2017 by Darren Dalton
