“Terrible experience within 1st three weeks of moving into a ......”
1 Star Review
Mar 16,2016
By:
'Blackheath'
Mar 16,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE18
Lettings (as a Tenant)
Postcode: SE18
3
people found
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Terrible experience within 1st three weeks of moving into a Your Move property.
* No Heating
* Rodent infestation
* Faulty Fob Keys
* Inaccurate Inventory Report
Not only were all these issue highly frustrating but things were made 10x worse by their inability to resolve the simplest of ...
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What agent could do to change your mind?
Unnecessary and unjustified.
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Comment on agent fees
Unnecessary and unjustified.
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“This complaint isn't specifically directed at their New Cross office ......”
1 Star Review
Aug 27,2013
By:
'Sharon'
Aug 27,2013
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SE4
Lettings (as a Landlord)
Postcode: SE4
3
people found
this helpful
This complaint isn't specifically directed at their New Cross office but includes them (for accepting unsuitable tenants). I recently let my property and when I realized the tenants were sub-letting, I was confronted with the most diabolical display of trying to shift the blame on ...
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What agent could do to change your mind?
they could have accepted the sub-letting, taken a different approach and admitted the routine visit didn't pick up on it. As a landlord, I am not out to pick holes but I do want my property protected and I don't accept any of their defenses. The responses I received were childish and rude. we all make mistakes, the best thing to do is own up to them.
I don't want agent feedback, I have tried complaining, I've had enough of them! I don't know where you select NO THANKS!!
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