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New Cross London, London SE14
3/5, 6 Reviews
50% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
New Cross is a district of South London, located in the London Borough of Lewisham and is situated 4 miles south-east of Charing Cross, close to the neighbouring areas of Peckham, Deptford and the popular area of Brockley. New Cross is an up-and-coming area of South London and is a diverse area brimming with histo
ry, culture, art and music. New Cross is a gateway into the City of London, across the Thames.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £625,000 | £625,000 |
| Lettings | 0% | 0% | £2,200 | £2,200 |
Address
Your Move
163 New Cross Road, London, Greater London
SE14 5DG
020 7 639 1103
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Your Move Branches (View All 263)
Had a very pleasant ...
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5 Star Review
By : 'Dan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE14
12 Mar 2024
People found this helpful0
Had a very pleasant interaction with a agent by the name of Lundberg. Very informative using plain English which was refreshing for a change. I would definitely recommend this agent when dealing with this... Read Full Review
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Dealt with house purchase ...
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5 Star Review
By : 'Rory'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE15
21 Jul 2020
People found this helpful0
Dealt with house purchase through a challenging time (lockdown etc) with professionalism and respect. 5 stars. Kept me informed and was very helpful... Read Full Review
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We rented with Your Move for ...
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1 Star Review
By : 'Keir'
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : No
Postcode : SE15
2 Jul 2019
People found this helpful5
We rented with Your Move for 6 months before calling it in and ending the tenancy - probably enough of a signifier by itself, really. After paying over a £1,400 deposit for a flat next to a train line with barely any connections next to Millwall, we were told it had recently had work done ... Read Full Review
Attached Files
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Excellent ...
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5 Star Review
By : 'Mr'
Services : Sales( As a Buyer )
Sold price : £625000
Would you recommend ? : Yes
Postcode : SE14
30 May 2019
People found this helpful0
Purchase a 3 bed victorian property using Your Move. Found the whole process very good. The gentleman we spoke to Phil was very good and professional. He kept us informed at all times during the process and we finally completed today. Would 100% recommend Your Move and would use again for... Read Full Review
Comments on Agent Fees
Very reasonable fees for us.
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Terrible experience within ...
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1 Star Review
By : 'Blackheath'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE18
16 Mar 2016
People found this helpful3
Terrible experience within 1st three weeks of moving into a Your Move property. * No Heating * Rodent infestation * Faulty Fob Keys * Inaccurate Inventory Report Not only were all these issue highly frustrating but things were made 10x worse by their inability to resolve the simplest of issues.... Read Full Review
What agent could do to change your mind?
Unnecessary and unjustified.
Comments on Agent Fees
Unnecessary and unjustified.
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This complaint isn't ...
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1 Star Review
By : 'Sharon'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SE4
27 Aug 2013
People found this helpful3
This complaint isn't specifically directed at their New Cross office but includes them (for accepting unsuitable tenants). I recently let my property and when I realized the tenants were sub-letting, I was confronted with the most diabolical display of trying to shift the blame on anyone else... Read Full Review
What agent could do to change your mind?
they could have accepted the sub-letting, taken a different approach and admitted the routine visit didn\'t pick up on it. As a landlord, I am not out to pick holes but I do want my property protected and I don\'t accept any of their defenses. The responses I received were childish and rude. we all make mistakes, the best thing to do is own up to them. I don\'t want agent feedback, I have tried complaining, I\'ve had enough of them! I don\'t know where you select NO THANKS!!
Comments (1)Was this helpful?:
By : Wayne
19 Mar 2016Hi Ms Smith, I hope you are well, I have recently taken over as Lettings Manager in the New Cross branch and I would like to address this situation and you having received a bad service from...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
www.your-move.co.uk/help/complaints-process
Last updated at 12/15/2015, 11:29:26 AM by allAgents
