“Terrible experience within 1st three weeks of moving into a ......”
1 Star Review
Mar 16,2016
By:
'Blackheath'
Mar 16,2016
Branch: London, 163 New Cross Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE18
Branch: London, 163 New Cross Road
Lettings (as a Tenant)
Postcode: SE18
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people found
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Terrible experience within 1st three weeks of moving into a Your Move property.
* No Heating
* Rodent infestation
* Faulty Fob Keys
* Inaccurate Inventory Report
Not only were all these issue highly frustrating but things were made 10x worse by their inability to resolve the simplest of issues.
For example they failed to issue the correct keys. The letting manager said there was nothing she could do and I needed to contact the property management and in the mean time I would need to wait around outside to follow someone into my building. Totally unacceptable especially coming from a manager. One month later and having spent 100 of my own money I am still without a fob to enter a flat that I pay 1200 per month to rent.
They are highly incompetent and cannot solve the simplest of issues. I'll never use them again and would never recommend them.
What agent could do to change your mind?
Unnecessary and unjustified.
Attached Filesnbsp;
Comment on agent fees
Unnecessary and unjustified.
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