Warwick Row Coventry, Coventry, CV1
4.8/5, 140 reviews
94% recommended
95% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

Shortland Horne Estate Agents - Click to Visit Our Website

“Honest and straightforward...”

Share on :
Jun 27,2020
Minithumbup
Andy
By: 'Deb'
Jun 27,2020
0 people found
this helpful
We have just completed on the sale of a property with the assistance of Shortland Horne, Coventry. Andy Griffin was very good in all our dealings with him. Professional, friendly and honest. He valued the property sensibly and without any overblown claims. He was instrumental in the price negotiations with the buyer, creating that perfect buffer which allowed us to talk hard cash without awkwardness or embarrassment. When things began to stall in the legal part of the proceedings Andy was there again, even though his role was really over, to make sure everyone did the necessary to get things moving again. We would recommend this company and him in particular.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Shortland Horne Estate Agents
Warwick Gate, 21-22 Warwick Row
Coventry
West Midlands
CV1 1ET
02476 222123

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £100,000 £740,000
Lettings 100% 97% £600 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 1 13 3 60 3 36 1 5 1
Areas covered
  • CV1
  • CV2
  • CV3
  • CV4
  • CV5
  • CV6
  • CV7
  • CV8
  • CV9
  • CV10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings DPS Move With Us
Latest Properties
Images & Videos

“Jade Neale...”

Share on :
May 28,2022
Minithumbup
Jade
By: 'Ben'
May 28,2022
0 people found
this helpful
After taking on our case part way through, so obviously having a lot of catching up with/learning the ins and outs of, our position. Jade did her utmost at every juncture to help us meet our goal. Thanks so much Jade, and all the ...
read full review
Was this helpful? Yes

“Poor agency, poor landlords, abysmal issues of management- the landlord and agency takes advantage of students. Do NOT RENT FROM HERE!!!...”

Share on :
May 23,2022
Minithumbdown
By: 'T'
May 23,2022
1 people found
this helpful
DO NOT RENT FROM THIS AGENCY! We've had several issues with the property, false advertisement, poor communication, bad landlord! Heed my warning!...
read full review
Was this helpful? Yes

“Such an out standing service from the team fr......”

Share on :
May 20,2022
Minithumbup
Aaron
By: 'Adam Jobes'
May 20,2022
0 people found
this helpful
Such an out standing service from the team from Shortland Horne. From start to finish we had full and clear understanding of each stage of the sale of our house. With a special thanks to Aaron Dreelan and especially Linda Collins part of the after ...
read full review
Was this helpful? Yes

“Excellent customer service from Shortland Hor......”

Share on :
Apr 09,2022
Minithumbup
Linda
By: 'Sue Mullaley'
Apr 09,2022
0 people found
this helpful
Excellent customer service from Shortland Horne. Special thanks to Linda Collins who supported us throughout the sale of our house, kept us updated with regular phone calls and always happy to answer any questions we had. Thank you....
read full review
Was this helpful? Yes

“Thank you for your help. Andy introduced me ......”

Share on :
Mar 31,2022
Minithumbup
Andy
By: 'Clare'
Mar 31,2022
0 people found
this helpful
Thank you for your help. Andy introduced me to a developer who quickly bought our site. Andy was always available to help at every step....
read full review
Was this helpful? Yes

“Amazing service from Shortland Horne,...”

Share on :
Feb 01,2022
Minithumbup
Linda
By: 'MERVE'
Feb 01,2022
0 people found
this helpful
Amazing service from Shortland Horne, Linda Collins was very supportive and gave excellent advices throughout the purchase of the property, definitely the best agent and the best person to work with....
read full review
Was this helpful? Yes

“I shortlisted a selection of estate agents in......”

Share on :
Dec 16,2021
Minithumbup
Linda
Laura
Dec 16,2021
0 people found
this helpful
I shortlisted a selection of estate agents in Coventry to list my property. I was searching for an agent who took the time to listen to my needs, give a realistic valuation based on evidence and a marketing strategy that would ensure a sale and ...
read full review
Was this helpful? Yes

“Fantastic Service!!We worked with Shortland......”

Share on :
Dec 15,2021
Minithumbup
Linda
By: 'Edith Howard'
Dec 15,2021
0 people found
this helpful
Fantastic Service!! We worked with Shortland Horne to sell my mum's property and to purchase a retirement apartment. The selling team were excellent, everything was done as stated and at agreed times. The advice we received in relation to the sale was timely and well ...
read full review
Was this helpful? Yes

“Linda helped me on my sale so much. She went ......”

Share on :
Dec 13,2021
Minithumbdown
Linda
By: 'Pardeep'
Dec 13,2021
0 people found
this helpful
Linda helped me on my sale so much. She went above and beyond to get matters concluded. Thank you so much! Pardeep...
read full review
Was this helpful? Yes

“You won’t find a better Estate Agent!...”

Share on :
Nov 11,2021
Minithumbup
Samantha
Will
By: 'Steph'
Nov 11,2021
0 people found
this helpful
I cannot recommend Shortland Horne highly enough! From day one all the way through to completion and beyond everyone I have spoken to and dealt with has gone above and beyond, from viewings to updating the chain to ensure things were progressing as they should. ...
read full review
Was this helpful? Yes

“Amazing support...”

Share on :
Oct 27,2021
Minithumbup
Samantha
By: 'Cagla'
Oct 27,2021
0 people found
this helpful
As first time home buyers, we were supported perfectly at every step of the way. Samantha Bailey from the after sales team has been particularly patient in the process and managed it so well. Special thanks to her!...
read full review
Was this helpful? Yes

“Inexcusably poor service....”

Share on :
Oct 26,2021
Minithumbdown
By: 'David'
Oct 26,2021
0 people found
this helpful
On Friday 15th October Shortland Horne advertised a house for sale near Claverdon. On Saturday 16th around lunchtime, I rang to arrange a booking. The line was busy, so I left a message. As I was very keen, I also sent an email. On Saturday ...
read full review
Was this helpful? Yes

“We had a great experience using Shortland Hor......”

Share on :
Oct 14,2021
Minithumbup
Samantha
daniel
By: 'Lisa'
Oct 14,2021
0 people found
this helpful
We had a great experience using Shortland Horne. Daniel Norman came out and gave us a great insight to the value of our property and detailing thoroughly the selling process which was really helpful. The marketing was great, we had an offer of asking price ...
read full review
Was this helpful? Yes

“My initial engagement with Shortland and Horn......”

Share on :
Sep 30,2021
Minithumbup
By: 'Paul'
Sep 30,2021
0 people found
this helpful
My initial engagement with Shortland and Horne was very good and they were very helpful in helping me understand the value of my house and doing all the marketing to put it on the market. As the market was buoyant at the time we quickly ...
read full review
Was this helpful? Yes

“Excellent, professional agents. I received re......”

Share on :
Sep 30,2021
Minithumbup
Samantha
Andy
By: 'Edward Pearce'
Sep 30,2021
0 people found
this helpful
Excellent, professional agents. I received regular updates on how the sale was progressing. From start through to completion they efficiently and promptly in responding to any queries I had. I would certainly use them again....
read full review
Was this helpful? Yes

“We used Shortland Horne to buy a house - exce......”

Share on :
Aug 13,2021
Minithumbdown
Linda
By: 'Clair'
Aug 13,2021
0 people found
this helpful
We used Shortland Horne to buy a house - excellent professional service! In particular the level of communication from the wonderful after sales team was much appreciated! Would use again!...
read full review
Was this helpful? Yes

“Overall very happy...”

Share on :
Jul 29,2021
Minithumbup
Linda
By: 'Clare'
Jul 29,2021
0 people found
this helpful
I went with SH to see my property and although the original evaluation was slightly overpriced, the service itself was great. Quick to arrange the listing and any viewings. All handled very safely with the covid restrictions that were in place at the time too. ...
read full review
Was this helpful? Yes

“She is very helpful and has excellent communi......”

Share on :
Jul 23,2021
Minithumbup
Samantha
By: 'Aden'
Jul 23,2021
0 people found
this helpful
She is very helpful and has excellent communication. She is great with handling with our process.She is very kind and friendly. Thank you very much Samantha!...
read full review
Was this helpful? Yes

“Great service...”

Share on :
Jul 15,2021
Minithumbup
Linda
By: 'Daniel Beckham'
Jul 15,2021
0 people found
this helpful
Great service received. The whole team helped us complete a very difficult transaction and guided us every time we needed assistance. Always on hand to contact and a special mention for Linda in after sales who helped massively in us getting our dream home...
read full review
Was this helpful? Yes

“Shortland Horne sold our house last month and......”

Share on :
Jul 15,2021
Minithumbup
Andy
Samantha
By: 'Kristina'
Jul 15,2021
0 people found
this helpful
Shortland Horne sold our house last month and really appreciated their professional service at this difficult time due to the current COVID pandemic....
read full review
Was this helpful? Yes

“Great...”

Share on :
Jul 06,2021
Minithumbup
Samantha
By: 'Darminder'
Jul 06,2021
0 people found
this helpful
I dealt with Samantha Bailey, so these comments are based on Our experience with her. She kept us up to date with everything and acted professionally at all times. She was very friendly and the whole process was brilliant. Thanks Samantha....
read full review
Was this helpful? Yes

“Really good experience buying our property fr......”

Share on :
Jul 05,2021
Minithumbup
Samantha
By: 'Leanne'
Jul 05,2021
0 people found
this helpful
Really good experience buying our property from Shortland Horne. Sam in particular in after sales was really lovely and always kept in touch and helped with anything she could. Thank you Sam!...
read full review
Was this helpful? Yes

“We have recently purchased our dream home wit......”

Share on :
Jul 02,2021
Minithumbup
Andy
Samantha
By: 'Lee Howkins'
Jul 02,2021
0 people found
this helpful
We have recently purchased our dream home with Shortland and Horne. Andrew Griffin made the initial process painless and really assisted us with the negotiation phase. When we were passed onto the after sales team we were allocated Samantha Bailey. Wow, what a star sam ...
read full review
Was this helpful? Yes

“A solid professional and friendly business th......”

Share on :
Jul 01,2021
Minithumbup
By: 'Jonathan'
Jul 01,2021
0 people found
this helpful
A solid professional and friendly business that not only sold my house with minimal fuss, but also with a back room staff that saw the sale through to the end. Choose a hands off agent if it works for you but Shortland Horne put a ...
read full review
Was this helpful? Yes

“I am very happy with Shortland Horne as they ......”

Share on :
Jun 29,2021
Minithumbup
Linda
By: 'Jaber'
Jun 29,2021
0 people found
this helpful
I am very happy with Shortland Horne as they were always easy to reach and supported me at every step. Many thanks to the entire Shortland Horne team....
read full review
Was this helpful? Yes

“Great experience at valuation/photography sta......”

Share on :
Jun 21,2021
Minithumbdown
Andy
By: 'Gary Cutler'
Jun 21,2021
0 people found
this helpful
Great experience at valuation/photography stage, both Andy (valuation) and Jack (Photographer) were first rate. The experience with viewings was not great, had breaches of Covid policy allowing multiple (5 on one occasion) family members into our house at the same time (caught on CCTV!). The ...
read full review
Was this helpful? Yes

“Thank you!...”

Share on :
Jun 20,2021
Minithumbup
daniel
Samantha
By: 'Jane Pemberton'
Jun 20,2021
0 people found
this helpful
Having switched estate agents I found Shortland Horne to be efficient, courteous and professional. Dan Norman was extremely helpful and polite during viewings and Sam Bailey in after sales provided us with outstanding service. She was a pleasure to deal with and listened attentively to ...
read full review
Was this helpful? Yes

“Efficient service...”

Share on :
Jun 01,2021
Minithumbup
Linda
By: 'Janet'
Jun 01,2021
0 people found
this helpful
It was a pleasure to work with Shortland Horne who were efficient with viewings and feedback. They always notified us along the journey and I felt that they added a personal touch. Thank you Linda and the team...
read full review
Was this helpful? Yes

“Absolutely outstanding service! Friendly, ap......”

Share on :
May 20,2021
Minithumbup
By: 'Michelle'
May 20,2021
0 people found
this helpful
Absolutely outstanding service! Friendly, approachable, knowledgeable and determined people, who did a great job! I would definitely use their services again....
read full review
Was this helpful? Yes

“Above and beyond...”

Share on :
May 12,2021
Minithumbup
daniel
Linda
By: 'Julie'
May 12,2021
0 people found
this helpful
Shortland Horne staff are brilliant. They are friendly and so helpful. Dan showed us round the house on the times we wanted to go round nothing was a problem for him even when I just wanted to pop round to check something out. He even ...
read full review
Was this helpful? Yes
Staff picture Andy
(33)
No image available daniel
Staff picture Linda
(23)
Staff picture Adam
(18)
Staff picture Danny
(14)
Staff picture Michelle
(14)
Staff picture Will
(5)
Staff picture Bill
(5)
Staff picture Laura
(5)
Staff picture Craig
(1)
Staff picture Catherine
(0)
Staff picture
(0)

Landlord Fees

Tenant Management Service
12% (inc. VAT), On Completion (Fees are negotiable)

Full property management service set up fee is 60% of the first months rent and 12% of all rent collected.

Last updated on 05/06/2019, 11:56 AM by Craig Arnold, Director


Tenant Fees

Lost Keys

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Last updated on 05/06/2019, 11:53 AM by Craig Arnold, Director

Let only service
90% (inc. VAT), On Completion

Let only fee is 90% of the first months rent (Minimum fee £500).

Last updated on 05/06/2019, 11:54 AM by Craig Arnold, Director

Tenancy Agreement
£80 (inc. VAT), On Completion

Landlord renewal charge

Last updated on 05/06/2019, 12:06 PM by Craig Arnold, Director

Change of Sharer
£50 (inc. VAT), On Completion

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Last updated on 05/06/2019, 12:05 PM by Craig Arnold, Director

Security Deposit

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy. An insurance based deposit alternative is available on selected properties through Zero Deposit.

Last updated on 05/06/2019, 12:01 PM by Craig Arnold, Director

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Last updated on 05/06/2019, 12:05 PM by Craig Arnold, Director

Pending
£50 (inc. VAT), On Completion

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Last updated on 05/06/2019, 12:05 PM by Craig Arnold, Director

Early Termination

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Last updated on 05/06/2019, 12:07 PM by Craig Arnold, Director

Holding Deposit (per tenancy)

One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Last updated on 05/06/2019, 12:09 PM by Craig Arnold, Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:25 PM 07/01/2016 by allAgents

Awards won by Shortland Horne Estate Agents, Coventry CV1 1ET



Get in touch with

Shortland Horne Estate Agents

Branch - Warwick Row Coventry, Coventry, CV1