95% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction
On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently ...
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On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently on the open market in your area. We will also discuss what a bespoke package we can offer for you and your property.
Latest Reviews
28th May 2022
reviewed by 'Ben'
20th May 2022
reviewed by 'Adam Jobes'
9th Apr 2022
reviewed by 'Sue Mullaley'
31st Mar 2022
reviewed by 'Clare'
Opening Hours
Address
Shortland Horne Estate Agents
Warwick Gate, 21-22 Warwick Row
Coventry
West Midlands
CV1 1ET
02476 222123
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 98% | £100,000 | £740,000 |
| Lettings | 100% | 97% | £600 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 17 | 1 | 13 | 3 | 60 | 3 | 36 | 1 | 5 | 1 |
Areas covered
- CV1
- CV2
- CV3
- CV4
- CV5
- CV6
- CV7
- CV8
- CV9
- CV10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Latest Properties
Images & Videos
Nov 29,2019
Nov 29,2019
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Thank you to Daniel for all of his help in purchasing my property, he was very friendly, positive and made the whole process enjoyable....
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Nov 20,2019
Nov 20,2019
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I was impressed my Danny Thomas the moment he presented himself at my Grandfathers property in the UK. From a firm handshake, a smile on his face and a friendly, professional appearance and interaction i knew Shortland Horne Estate Agents was the agency we were ...
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Nov 20,2019
Nov 20,2019
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Adam and Danny are attentive and professional at all times - they made the letting out to tenants as hassle free as possible!
Many thanks...
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Nov 18,2019
Nov 18,2019
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excellent service, very helpful staff, they know exactly what we need. they also follow up on after-sale to check if everything is ok. thank you...
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Nov 16,2019
Nov 16,2019
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As I was letting out my main residence whilst going abroad, I needed an estate agent who would be able to manage the property with a minimum amount of input from myself. Danny took the time to view the property and go through all I ...
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Nov 16,2019
Nov 16,2019
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We chose Shortland Horne to sell our house after having few different agents around. We found the enthusiasm and confidence of Andy to sell our property was what was needed for our quirky but very nice cottage. Also Laura who negotiated our sale was brilliant. ...
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Nov 15,2019
Nov 15,2019
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Even though we did not buy through Shortland Horne they were very professional, Daniel approached us in a professionally manor and provided all the information we need upon the viewing,
We would highly recommend Daniel and the team...
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Nov 15,2019
Nov 15,2019
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The service from Michelle at shortland Horne was fantastic.
Communication was quick and precise. found the property I wished to rent on the Monday and tenancy agreement signed by Friday could not have asked for more.
Thanks Michelle for making my first experience of renting ...
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Nov 15,2019
Nov 15,2019
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Occasionally, but only occasionally, you come across a company who can only be described as outstanding. Shortland-Horne are outstanding. We live in Kent and are therefore a little out of touch with Coventry. But from the first viewing through to the completion of the sale ...
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Nov 14,2019
Nov 14,2019
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Andy is a conscientious and attentive at all times; ever helpful, enthusiastic and good natured, he is a delight to deal with....
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Nov 14,2019
Nov 14,2019
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Excellent service the sales team are the best I've dealt with and were happy to assist with any questions we had . . Highly recommend...
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Nov 14,2019
Nov 14,2019
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These people are experts. Michelle's service is perfect and is a true credit to the company. Always answers any questions in great timing and the transition into the new house was phenomenally stress free! Very helpful and informative 11/10!...
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Nov 13,2019
Nov 13,2019
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Andy and Linda were amazing throughout our sale and purchase. We'd previously had a bad experience with our agent so we moved to Shortland Horne and they gave great advice. Linda was also great pushing the sale through in quite a big chain, which ended ...
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Nov 13,2019
Nov 13,2019
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Well what can I say about Shortland Horne, I know all the staff well but I must give special praise to Will, Laura and Andy who always go that extra mile. Client satisfaction and support is why this agency stands out head and shoulders over ...
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Nov 13,2019
Nov 13,2019
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They provide excellent service and all of the staff are cordial. Happy to have made business with them. Timely response to my numerous queries was very impressive. Special mention to Michelle and Adam who never tire in serving their customers and are delight to do ...
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Nov 13,2019
Nov 13,2019
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Very professional service by Shortland Horne. I had direct dealings with Matthew Bennett and Andy Griffin, nice and polite no hard sell or pushy nature. I would highly recommend....
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Nov 12,2019
Nov 12,2019
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Shortland Horne service is utterly faultless. From inception to conclusion, each staff member has been 100% on it. Honest reliable professional. Every one of them did exactly what they said when they said. Having made an error of judgement employing another agent. Shortland provided more quality ...
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Nov 11,2019
Nov 11,2019
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Recently I have received another (as it always be) professional, efficient and friendly service from Adam, Danny and Michelle to establish a new tenancy agreement. Everything went really well and smoothly.
Full management service from Shortland Horne, highly recommanded for landlords....
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Nov 08,2019
Nov 08,2019
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Excellent service again!
We have used Shortland Horne for the second time, and the property was rented out within a week of going on the market...
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Nov 07,2019
Nov 07,2019
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Daniel Norman was a fantastic gentlemen to deal with, would highly recommend him and all at Shortland Horne, thank you....
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Oct 04,2019
Oct 04,2019
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I honestly don't have words to describe the level of incompetence and derogatory experience I am currently having with Shortland Horne. I have a dodgy oven unit and a kitchen unit. The landlord (who pays for a managed service) has instructed the agency to carry ...
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Sep 07,2019
Sep 07,2019
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They were very accurate on the valuation and achieved what they said they would. They promptly provided great on-line details and gave prompt feedback from viewings. They offered great advice throughout what was at times a frustrating process. Linda remained calm and got us over ...
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Jul 29,2019
Jul 29,2019
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When I decided to sell with Shortland Horne I was very pleased to be advised by Andy. He was professional throughout. He kept me informed and advised. Andy said he would sell my house and he did, I believe he found the right buyer too. ...
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Jul 10,2019
Jul 10,2019
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Nice service provided by the lettings team with continuous update on progress of the lettings progress and tenants details. Very professional....
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Jun 17,2019
Jun 17,2019
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Firstly to the lovely Bill Green. Thankyou Bill for your brilliant Service. You went over and above to help us sell the Flat.
Great communication.
Really went that extra Mile.
A genuinly lovely man.
Without your help, im sure the flat would still be on ...
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Apr 08,2019
Apr 08,2019
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Excellent service received.
Danny provided regular updates and was knowledgeable in the advice he gave on the letting.
I would recommend and use again....
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Comment on agent fees
Very competitive.
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Mar 12,2019
Mar 12,2019
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Our experience in selling our house with the help of Shortland Horne was made very easy with a team of very professional and helpful estate agents. Our sale never completed as we couldn't find the right property for us. Linda was very supportive and understanding ...
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Comment on agent fees
Very fair fees.
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Jan 22,2019
Jan 22,2019
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I have been dealt with in a courteous, efficient manner from the first contact that I have had with Shortland Horne. Meetings have been attended promptly and the information and advice given has been helpful....
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Comment on agent fees
They have been reasonable and acceptable.
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Dec 27,2018
Dec 27,2018
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Excellent professional service received. Constant contact received during a lengthy process due to a chain of transactions. Many thanks, would use again....
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Comment on agent fees
Good
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Nov 27,2018
Nov 27,2018
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The whole team thant Andy put me on to were great. Efficient, knowledgeable and successful. Danny, Adam, Michelle et al... Many thanks for all your hard work....
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Andy
(33)
daniel
Linda
(23)
Adam
(18)
Danny
(14)
Michelle
(14)
Will
(5)
Bill
(5)
Laura
(5)
Craig
(1)
Catherine
(0)
(0)
Landlord Fees
Tenant Management Service
12% (inc. VAT), On Completion (Fees are negotiable)Full property management service set up fee is 60% of the first months rent and 12% of all rent collected.
Last updated on 05/06/2019, 11:56 AM by Craig Arnold, DirectorTenant Fees
Lost Keys
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Last updated on 05/06/2019, 11:53 AM by Craig Arnold, DirectorLet only service
90% (inc. VAT), On CompletionLet only fee is 90% of the first months rent (Minimum fee £500).
Last updated on 05/06/2019, 11:54 AM by Craig Arnold, DirectorTenancy Agreement
£80 (inc. VAT), On CompletionLandlord renewal charge
Last updated on 05/06/2019, 12:06 PM by Craig Arnold, DirectorChange of Sharer
£50 (inc. VAT), On Completion£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Last updated on 05/06/2019, 12:05 PM by Craig Arnold, DirectorSecurity Deposit
Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy. An insurance based deposit alternative is available on selected properties through Zero Deposit.
Last updated on 05/06/2019, 12:01 PM by Craig Arnold, DirectorUnpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Last updated on 05/06/2019, 12:05 PM by Craig Arnold, DirectorPending
£50 (inc. VAT), On Completion£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Last updated on 05/06/2019, 12:05 PM by Craig Arnold, DirectorEarly Termination
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
Last updated on 05/06/2019, 12:07 PM by Craig Arnold, DirectorHolding Deposit (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Last updated on 05/06/2019, 12:09 PM by Craig Arnold, DirectorKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:25 PM 07/01/2016 by allAgents
Best Estate Agent in CV1 
Best Estate Agent in CV1 
Best Estate Agent in Coventry 
