Warwick Row Coventry, Coventry, CV1
4.8/5, 140 reviews
94% recommended
95% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction

Property Features

On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently ... show more On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently on the open market in your area. We will also discuss what a bespoke package we can offer for you and your property.
Shortland Horne Estate Agents - Click to Visit Our Website

Latest Reviews

View all Reviews 140
28th May 2022
reviewed by 'Ben'
“After taking on our case part way through, so obviously having a lot of catching up with/learning the ins ......”
23rd May 2022
reviewed by 'T'
“DO NOT RENT FROM THIS AGENCY!We've had several issues with the property, false advertisement, poor communication, bad landlord!Heed ......”
20th May 2022
reviewed by 'Adam Jobes'
“Such an out standing service from the team from Shortland Horne.From start to finish we had full and clear ......”
9th Apr 2022
reviewed by 'Sue Mullaley'
“Excellent customer service from Shortland Horne. Special thanks to Linda Collins who supported us throughout the sale of our house, ......”
31st Mar 2022
reviewed by 'Clare'
“Thank you for your help. Andy introduced me to a developer who quickly bought our site. Andy was always available ......”
1st Feb 2022
reviewed by 'MERVE'
“Amazing service from Shortland Horne, Linda Collins was very supportive and gave excellent advices throughout the purchase of the property, ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Shortland Horne Estate Agents
Warwick Gate, 21-22 Warwick Row
Coventry
West Midlands
CV1 1ET
02476 222123

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £100,000 £740,000
Lettings 100% 97% £600 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 1 13 3 60 3 36 1 5 1
Areas covered
  • CV1
  • CV2
  • CV3
  • CV4
  • CV5
  • CV6
  • CV7
  • CV8
  • CV9
  • CV10
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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East, CV2
Leamington Spa, CV32
Warwick Row Coventry, CV1

“Excellent and supportive sales service...”

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Oct 29,2018
Minithumbup
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Andy
Staff profile picture
Linda
By: 'Frank'
Oct 29,2018
0 people found
this helpful
We sold our late mother's property through Shortland Horne. From the initial contacts they provided a clear explanation of what would happen. Andy explained how best to market the property, resulting in a fast sale. The after-sales support provided by Linda and her colleagues was ...
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Comment on agent fees
Excellent service was worth the fees paid
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“Laura and Will team are outstanding...”

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Sep 27,2018
Minithumbup
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Laura
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Will
By: 'Biddu'
Sep 27,2018
0 people found
this helpful
No words to explain . I think Laura ,Will & Bill did an outstanding job by selling the new build property built by O'flanagan homes (Sowe gardens). Laura supported by giving extra miles support to resolving all stressful situation what ever I experienced during this purchase . Now ...
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Comment on agent fees
Fabulous team
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“The team at Shortland Horne, especially Will and Laura, showed ......”

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Feb 21,2018
Minithumbup
By: 'Carol'
Feb 21,2018
0 people found
this helpful
The team at Shortland Horne, especially Will and Laura, showed compassion and understanding to my sister and I whilst we were selling our family home, from the moment they arrived to completion, and would have no hesitation in recommending the company. They made a very ...
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Comment on agent fees
Competitive price
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“Excellent service, always very helpful. Was able to get me ......”

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Feb 10,2018
Minithumbup
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Adam
By: 'Carrie'
Feb 10,2018
0 people found
this helpful
Excellent service, always very helpful. Was able to get me into the property I really wanted very quickly within 2 weeks. Always polite and willing to answer and help me with any questions or queries I had. Would highly recommend!👍🏻...
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Comment on agent fees
Good
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“We sold our property in just over 2 weeks. And feel ......”

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Dec 09,2017
Minithumbup
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Andy
By: 'Jan'
Dec 09,2017
0 people found
this helpful
We sold our property in just over 2 weeks. And feel all the staff absolutely provided us with First Class service from start to finish. We were supported through difficult challenges too. We are pleased to say we are now very happy in our new home ...
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Comment on agent fees
Very reasonable
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“Helped with house purchaseWas on top of game all the ......”

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Sep 13,2017
Minithumbup
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Linda
By: 'Bilkhu'
Sep 13,2017
0 people found
this helpful
Helped with house purchase Was on top of game all the time making sure purchase went through ok. Definitely recommend...
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“Very quick,efficient service, smart well photographed brochure and well ......”

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Aug 30,2017
Minithumbup
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Linda
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Will
By: 'Sue'
Aug 30,2017
0 people found
this helpful
Very quick,efficient service, smart well photographed brochure and well organised viewing appointments. Linda kept us well up to date on progress...
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Comment on agent fees
Good
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“Glad I chose Shortland Horne, Andy was very friendly and ......”

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Aug 23,2017
Minithumbup
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Andy
By: 'Christine'
Aug 23,2017
0 people found
this helpful
Glad I chose Shortland Horne, Andy was very friendly and efficient. Selling my Mum's house was made very easy and stress free. Andy got me a good price for it and gave good advice. Linda was also a great help keeping me informed and making ...
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Comment on agent fees
Considering how quickly it sold very reasonable.
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“My experience with regards to valuing and renting my house ......”

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May 26,2017
Minithumbup
By: 'Eloise'
May 26,2017
0 people found
this helpful
My experience with regards to valuing and renting my house with Shortland Horne was exceptional. Every member of staff I spoke to was professional, helpful, responsive and I had full confidence my house with in the right hands. I would highly recommend them to any ...
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Comment on agent fees
Good and fair
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“Excellent estate agency. The staff went all out to get ......”

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Nov 20,2016
Minithumbup
Staff profile picture
Andy
By: 'Maggie'
Nov 20,2016
1 people found
this helpful
Excellent estate agency. The staff went all out to get me a buyer. This is the second time I have bought and sold with Shortland and would definitely recommend them. They went over and above my expectations. Excourted viewings and feed back makes the selling ...
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Comment on agent fees
I'm pleased with their fees.
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“Had a fantastic experience purchasing our house, the experience and ......”

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Nov 18,2016
Minithumbup
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Linda
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Laura
By: 'Dan'
Nov 18,2016
0 people found
this helpful
Had a fantastic experience purchasing our house, the experience and customer service that helped us every step of the way with the purchase! cant thank her and Laura enough for the help they gave us, in Lindas absence Laura gave us updates too, we had ...
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“Linda was fantastic during our recent sale. She went above ......”

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Nov 05,2016
Minithumbup
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Linda
By: 'Lorraine'
Nov 05,2016
2 people found
this helpful
Linda was fantastic during our recent sale. She went above and beyond and was extremely helpful and very professional. I felt a lot calmer knowing Linda was dealing with my file . Would highly recommend Shortland Horne because of her. Thank you for all your help ...
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Comment on agent fees
Very reasonable fees
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“Property was valued at a level which would appear to ......”

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Nov 01,2016
Minithumbup
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Linda
Staff profile picture
Bill
By: 'JF'
Nov 01,2016
1 people found
this helpful
Property was valued at a level which would appear to have been appropriate in relation to similar local properties. Only two viewings were made but one of these was sufficient to sell the property at an acceptable price Post the accepted offer we were kept ...
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Comment on agent fees
Average. A fixed price was agreed which was less attractive after the final sale price had been agreed (ie % commission)
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“I found Shortland Horne to be extremely efficient and proactive ......”

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Feb 29,2016
Minithumbup
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Bill
Staff profile picture
Linda
By: 'Mrs'
Feb 29,2016
0 people found
this helpful
I found Shortland Horne to be extremely efficient and proactive in their approach to us selling 2 houses and buying 1. They were very helpful at all times and provided clear advice in what to do and when , when as a novice at buying and selling houses ...
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Comment on agent fees
The agents fees were very competitive
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“These have been great. 8 weeks I was on with a ......”

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Dec 23,2011
Minithumbup
By: 'hugbubble'
Dec 23,2011
0 people found
this helpful
These have been great. 8 weeks I was on with a different agent and no luck. As soon as I have changed to them I have agreed a sale in a week and the ball is rolling. They are selling well in Coventry and are building ...
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“We used Shortland Horne for the sale of our property ......”

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Jan 15,2016
Minithumbup
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Laura
By: 'Dave'
Jan 15,2016
0 people found
this helpful
We used Shortland Horne for the sale of our property and they also acted on our purchase. We originally considered using an online estate agent to reduce the fee's but our gut instinct was to go with Shortland Horne. What a choice it was! We ...
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Comment on agent fees
Fair
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“Danny and Adam in lettings were most helpful.......”

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Jul 29,2019
Minithumbup
Staff profile picture
Michelle
By: 'Karen'
Jul 29,2019
1 people found
this helpful
Danny and Adam in lettings were most helpful. Michelle deals with all the everydat things including any maintenance issues and keeps In contact, Michelle helps to resolve any issues that arise she is very kind. The service from first meeting to advertising was quick and ...
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“I recently purchased a property which Shortland-Horne had advertised. From ......”

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Aug 14,2016
Minithumbup
Staff profile picture
Linda
By: 'RB'
Aug 14,2016
1 people found
this helpful
I recently purchased a property which Shortland-Horne had advertised. From the very first viewing and the offer process, they made it really straightforward and all of their employees have been friendly and reliable. After my offer was accepted, their after sales team looked after me, ...
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Comment on agent fees
N/a as I was the buyer
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“Great service from these guys when selling my home. I ......”

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Dec 20,2016
Minithumbup
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Andy
Staff profile picture
Linda
By: 'Zoe'
Dec 20,2016
1 people found
this helpful
Great service from these guys when selling my home. I wanted a no nonsense, fast service and that is what I got. Andy was excellent; no sales crap, just friendly and straight-forward. I met Andy on the Thursday, my house was on Rightmove that day ...
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Comment on agent fees
Fee were exceptable, obviously we would all like to pay less, but their service was all in, so no extras, hidden fees, no 'pay more to get a better listing'.
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“Faultless!!...”

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May 08,2019
Minithumbup
Staff profile picture
Will
Staff profile picture
Andy
By: 'Jack'
May 08,2019
0 people found
this helpful
We sold our property with Shortland Horne last month and from start to finish I could not fault them. Will came and did the valuation on our property and explained that they'd be no upfront cost. We instructed them over the 2 other agents based on ...
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Comment on agent fees
very good
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Landlord Fees

Tenant Management Service
12% (inc. VAT), On Completion (Fees are negotiable)

Full property management service set up fee is 60% of the first months rent and 12% of all rent collected.

Last updated on 05/06/2019, 11:56 AM by Craig Arnold, Director


Tenant Fees

Lost Keys

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Last updated on 05/06/2019, 11:53 AM by Craig Arnold, Director

Let only service
90% (inc. VAT), On Completion

Let only fee is 90% of the first months rent (Minimum fee £500).

Last updated on 05/06/2019, 11:54 AM by Craig Arnold, Director

Tenancy Agreement
£80 (inc. VAT), On Completion

Landlord renewal charge

Last updated on 05/06/2019, 12:06 PM by Craig Arnold, Director

Change of Sharer
£50 (inc. VAT), On Completion

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Last updated on 05/06/2019, 12:05 PM by Craig Arnold, Director

Security Deposit

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy. An insurance based deposit alternative is available on selected properties through Zero Deposit.

Last updated on 05/06/2019, 12:01 PM by Craig Arnold, Director

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Last updated on 05/06/2019, 12:05 PM by Craig Arnold, Director

Pending
£50 (inc. VAT), On Completion

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Last updated on 05/06/2019, 12:05 PM by Craig Arnold, Director

Early Termination

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Last updated on 05/06/2019, 12:07 PM by Craig Arnold, Director

Holding Deposit (per tenancy)

One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Last updated on 05/06/2019, 12:09 PM by Craig Arnold, Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:25 PM 07/01/2016 by allAgents

Awards won by Shortland Horne Estate Agents, Coventry CV1 1ET



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Shortland Horne Estate Agents

Branch - Warwick Row Coventry, Coventry, CV1

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