91% sales valuation accuracy
97% sales fee satisfaction
Nov 15,2019
Nov 15,2019
0
people found
this helpful
this helpful
Great communication with both Simon and Charlotte and all the others dealing with such a smooth house buy! As a first tome buyer they were very patient with me and answered all my questions I had and I never felt like I couldn’t ring and ask. Both Simon and Charlotte were very quick at replying to me and always went above and beyond the chase things up that I required. Couldn’t thank the team enough
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
6th Sep 2024
reviewed by 'Kenneth Hirst'
14th Mar 2024
reviewed by 'Alison'
25th Oct 2022
reviewed by 'gerard'
16th Nov 2021
reviewed by 'Lesley'
23rd Sep 2020
reviewed by 'Vicky'
Opening Hours
Address
Ryder & Dutton
14 Byram Street
Huddersfield
West Yorkshire
HD1 1DR
01484 411060
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 97% | £70,000 | £1,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 19 | 0 | 54 | 0 | 57 | 2 | 37 | 1 | 11 | 3 |
Areas covered
- HD1
- HD2
- HD3
- HD4
- HD5
- HD6
- HD7
- HD8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Sep 06,2024
Sep 06,2024
0
people found
this helpful
this helpful
I have been very pleased with the customer service and friendly staff of Ryder and Dutton, with their help in finding a new home.
I would like to mention Rachael and Ella for their support.
1st class service many thanks
Ken Hirst...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 14,2024
Mar 14,2024
0
people found
this helpful
this helpful
Oliver staff member appalling at returning calls and emails . Took a week to book a viewing only to be informed 2 days later property had sold !! Martyn branch manager extremely rude no apology and kept repeating “ calm down “!!...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 25,2022
Oct 25,2022
0
people found
this helpful
this helpful
Very friendly and personable, good communication and response times and always available for contact. Emmy was engaged and a good at following up on questions....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 16,2021
Nov 16,2021
0
people found
this helpful
this helpful
We can not praise the team at Ryder and Dutton in Huddersfield enough,from the moment Martin stepped through our door we knew we were in good hands. Rachel and Emmy came to visit our property and were so professional and helpful,and have always ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 17,2021
Jun 17,2021
0
people found
this helpful
this helpful
Dissapointing experience courtesy of my communications with Emmy Spiers. I enquired about a property to rent in April, and was asked to complete and return a Rental Requirements Form. Of course I had no issues with doing this, as I understand assessments have to be ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 22, 2021
View all comments
(1)
I’ve looked into this matter but unfortunately cannot find your details on our system would you mind contacting me directly in regards to this matter at [email protected] and we will deal with this as a matter of upmost importance.
In regards to the issues in general I would like to apologise but would say the market is moving so quickly at the minute and we are getting multiple applications within days on each property, it could be that unfortunately you missed out due to another ...
Sep 23,2020
Sep 23,2020
0
people found
this helpful
this helpful
Emmy at Huddersfield branch was brilliant during the Sale of our property. If we had any enquiries she was straight onto them and came back very quickly. She along with Simon made the whole process of Selling a lot less daunting and explained the whole ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 16,2020
Jun 16,2020
0
people found
this helpful
this helpful
decided to firm up an interest in 93 waterloo road on Friday 12th June by asking for a viewing.
Rang your Byram Street office , first told I had to "register" , after giving my name address, mobile and email I was asked when I would like to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 22, 2020
View all comments
(1)
My sincere apologies you have felt our service hasn't met your expectations, I've had a chat with my colleague who has been trying to contact yourself and I do believe she has tried to call on a couple of occasions after your initial enquiry. This will have come from our head office on an 0161 number, could that be the reason for you not answering?
In regards to this property unfortunately it has been exceptionally popular with 23 buyers wanting to view and by the time you've requested to vi ...
May 21,2020
May 21,2020
0
people found
this helpful
this helpful
Was really impressed with Bradley Holt . His infectious enthusiasm & customer service made him an obvious choice.
Would highly recommend Ryder & Dutton ....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 06,2020
Mar 06,2020
0
people found
this helpful
this helpful
We used Ryder and Dutton to sell our home and was extremely happy with the communication from first Charlotte and then Simon.
We would get regular updates(weekly) and nothing seemed to much from them.
When Simon was on holiday Nicole, Emmy and Michelle would ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 09, 2020
View all comments
(1)
Hi Tim, thank you so much for the great review and we wish you all the best moving forward.
Thanks, Simon, Charlotte, Nicole, Emmy and Michelle. ...
Feb 20,2020
Feb 20,2020
0
people found
this helpful
this helpful
Compared to other estate agents I have had contact with, Ryder and Dutton seem to exceed in all ways, communication being key. Simon Kileen was brilliant throughout and always kept me up to date, sometimes sooner than my own solicitor!...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 21, 2020
View all comments
(1)
Thank you for the great review. Best of luck moving forward with the house.
Simon & Nicole. ...
Jan 31,2020
Jan 31,2020
0
people found
this helpful
this helpful
We were convinced to use Ryder and Dutton for our house sale by Brad the Manager. He was very clear about the services provided and how they would help to get our property noticed. The valuation was spot on and encouraged a lot of interest. ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 01, 2020
View all comments
(1)
Thank you for the great review. We are happy that you have been impressed with the service provided and you have been a pleasure to deal with. Simon, Brad & Emmy. ...
Jan 30,2020
Jan 30,2020
0
people found
this helpful
this helpful
Fantastic experience with Ryder & Dutton :)
Simon Killeen kept me updated regularly and was very understanding whilst helping us buy our home.
Thank you Simon :) would recommend this estate agents ....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 31, 2020
View all comments
(1)
Thank you for the review and I hope you will be very happy in your new home ...
Jan 06,2020
Jan 06,2020
0
people found
this helpful
this helpful
From the moment I viewed the property with Nicola I have had first class service from all the staff Nicola went above and beyond to fit in my second viewing. I have dealt with Simon from my offer being accepted and he has supported me ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 07, 2020
View all comments
(1)
Thank you for the great review, Lisa. I am glad you have been happy with the service and if you need any assistance in the future please let us know. Kind regards, Simon & Nicole. ...
Nov 15,2019
Nov 15,2019
0
people found
this helpful
this helpful
Great communication with both Simon and Charlotte and all the others dealing with such a smooth house buy! As a first tome buyer they were very patient with me and answered all my questions I had and I never felt like I couldn’t ring ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18, 2019
View all comments
(1)
Thank you so much for the review and all the best in your new home.
Kind regards, Simon & Charlotte. ...
Nov 15,2019
Nov 15,2019
0
people found
this helpful
this helpful
When we set out to sell our first home we were a little apprehensive after hearing all the negative stories about estate agents, how wrong we were! From the outset our apprehensions were alleviated, the agent (Bradley) was friendly and helpful, the staff in the ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18, 2019
View all comments
(1)
Thank you very much for the great review and for choosing to use Ryder & Dutton to sell your property.
We are glad that you have been happy with the service and wish you the very best moving forward.
Kind regards, Simon, Brad, Nicole, Charlotte & Emmy. ...
Aug 10,2019
Aug 10,2019
0
people found
this helpful
this helpful
I had 7viewings with Nicole yesterday in and around HUDDERSFIELD. Firstly I asked if my dog Stanley could come along as he’s started having seizures and I didn’t want to leave him home alone in Manchester. Nicole agreed and was very understanding. She ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 02,2019
Jun 02,2019
0
people found
this helpful
this helpful
Excellent service, very professional, quick response to all enquiries throughout the mortgage process. John Butterworth and Lynn Hughes were very helpful. I will recommend this service to my everyone. Five stars...
read full review
read full review
Comment on agent fees
very reasonable fee
Was this helpful?
Yes
Yes
Jun 03, 2019
View all comments
(1)
Dear Asif,
Thank you for taking the time to write the review for myself and John Butterworth, we really do appreciate this.
Best regards
Lynn ...
May 30,2019
May 30,2019
0
people found
this helpful
this helpful
Our house sold within the weekend of it being put up for sale. Excellent service from Charlotte and would definitely recommend Ryder and Dutton...
read full review
read full review
Was this helpful?
Yes
Yes
May 30, 2019
View all comments
(1)
Hi Kelly, Thank you so much for your review. If you ever need us in the future then please get in touch. ...
May 23,2019
May 23,2019
0
people found
this helpful
this helpful
Over 20 years since my last house sale/purchase so the home visit by Bradley Holt - Manager, to explain procedures proved very beneficial and my concerns were listened to and acted upon.
Bradley Holt, who was very approachable, would go the extra mile to maintain ...
read full review
read full review
Comment on agent fees
Good and liked the flexibility of no upfront add-ons.
Was this helpful?
Yes
Yes
Apr 24,2019
Apr 24,2019
0
people found
this helpful
this helpful
I would just like to say a few words of thanks to Bradley and his team , for the great professional service and friendliness of every one involved.
I would not hesitate to recommend them to any one
Thanks again
Nigel Hilditch...
read full review
read full review
Comment on agent fees
The going rate
Was this helpful?
Yes
Yes
Apr 16,2019
Apr 16,2019
0
people found
this helpful
this helpful
It was lovely to be kept informed at all times. Charlotte stayed in constant contact with us either over the telephone or via email throughout the entire buying and selling process. Charlotte was always professional and friendly. Charlotte called back when she said she would ...
read full review
read full review
Comment on agent fees
Slightly higher than some others, however the service far excels a lot of the others on the market. You get what you pay for!
Was this helpful?
Yes
Yes
Apr 17, 2019
View all comments
(1)
Thank you so much for your kind words Lynsey, I really was routing for you throughout your sale and your onward purchase.
Please let me know if I can help with anything in the future. All the best. Charlotte ...
Jan 20,2019
Jan 20,2019
0
people found
this helpful
this helpful
Our experience with buying our first house has been made easier with Charlotte's diligent and helpful attitude. She was excellent at moving the process along....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 21, 2019
View all comments
(1)
Thank you Jo & Matt, I wish you lots of happiness in your new home. ...
Dec 21,2018
Dec 21,2018
0
people found
this helpful
this helpful
We have just completed on our property and throughout the whole process I can not thank The Ryder & Dutton team especially Charlotte MacDonald enough, they were always extremely professional, Charlotte's communication was amazing throughout from viewings to chasing solictors, she was always one step ahead ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 21, 2018
View all comments
(1)
Thank you so much for your lovely comments, it really was a pleasure been able to help sell your home. one down...one to go! All the best. Charlotte ...
Aug 30,2018
Aug 30,2018
0
people found
this helpful
this helpful
A challenging sale, Charlotte controlled the negotiations well and new the local market conditions to get the optimum selling price!...
read full review
read full review
Comment on agent fees
Agents fees very competitive.
Was this helpful?
Yes
Yes
Sep 12, 2018
View all comments
(1)
Thanks Jonathan, was defo a challenging one but we got there in the end!
All the best, Charlotte. ...
Aug 30,2018
Aug 30,2018
0
people found
this helpful
this helpful
A challenging sale, Charlotte controlled the negotiations well and new the local market conditions to get the optimum selling price!...
read full review
read full review
Comment on agent fees
Agents fees very competitive.
Was this helpful?
Yes
Yes
Jul 13,2018
Jul 13,2018
0
people found
this helpful
this helpful
We purchased our new home from Ryder & Dutton, the communication was good and they relayed any questions we had to the buyer quickly and responded in good time. In particular Charlotte and Matthew were very helpful and attentive and helped reduce thee inevitable stress and ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Jul 23, 2018
View all comments
(1)
Thank you for your review, it was a pleasure dealing with you. ...
May 20,2018
May 20,2018
0
people found
this helpful
this helpful
Charlotte was very helpful in the purchase of our first house. She was easy to get in touch with, answered questions promptly and was highly professional. John helped us with our first mortgage application and took care of liasing with the solicitor....
read full review
read full review
Was this helpful?
Yes
Yes
May 22, 2018
View all comments
(1)
I'm really happy I was able to help you through the process of buying your first house. I wish you and your future husband lots of love and happiness in your new home. ...
May 08,2018
May 08,2018
1
people found
this helpful
this helpful
I have a small rental portfolio and have used Ryder & Dutton many times and they have always been excellent and this time was no exception.
Madeleine has been efficient, informative and helpful throughout the rental process. In addition she has given me valuable advice concerning ...
read full review
read full review
Comment on agent fees
Given the level of service the fees are ok
Was this helpful?
Yes
Yes
May 09, 2018
View all comments
(1)
Thank you so much for taking the time to write this, it was lovely to see! I'm so glad you're happy with the service we've provided and I look forward to continuing to work with you going forward. You know where we are if you need us, and best of luck with everything! ...
May 02,2018
May 02,2018
0
people found
this helpful
this helpful
Thank you to Madeleine and Sarah for your hard work in letting our property.
We needed a fast result and they worked hard to get it for us.
We had not planned to use an agent and were going to do it all ourselves, however, ...
read full review
read full review
Comment on agent fees
Landlord fees are fair enough, not convinced about tenant fees but does help to be certain that applicants are serious about renting.
Was this helpful?
Yes
Yes
May 02, 2018
View all comments
(1)
Thanks so much Dean for your comments. I'm really glad we managed to move your new tenants in within the timescale everybody needed, and I hope it's all going really well! You know where we are if you need us again in the future. Best wishes. ...
Apr 11,2018
Apr 11,2018
0
people found
this helpful
this helpful
Charlotte at Ryder and Dutton was very helpful, and gave me all the information I needed about the house, and throughout the sale was in touch with progress.
The house is now fully renovated and about to be let so I am a happy customer!...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 12, 2018
View all comments
(1)
Thanks Paul, i'm glad the house is finished and ready to rent out. Hope all goes well and don't forget to use us for your next rental property! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 1:51 PM 23/03/2022 by allAgents
Kind regards, Simon & Charlotte.