0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Apr 12,2019
Apr 12,2019
0
people found
this helpful
this helpful
Upon check in, they sent my partner's details to the utility companies, despite me telling them that I would be paying the bills. This of course caused several nightmares. Communications were sometimes a bit wobbly and a couple of issues we had did not get sorted although many did, quickly and seamlessly.
They visit EVERY THREE MONTHS which feels really invasive - I can understand to do this for maybe a year but then tone it down - it's so excessive.
And worst of all, they charge outrageous fees. £60 for tenancy renewal and £186 for check out. They also charged £145 for carpet cleaning (2 rooms and a very small hallway) even though I had cleaned them with a proper carpet cleaner myself and upon checking with a local company, find that it costs around £19 per room or less for multiple rooms. They also do not have information regarding these fees either on their website nor in the contract.
The people who work there all seem nice, aside from the greed so I'll allow a couple of stars to reflect that.
They visit EVERY THREE MONTHS which feels really invasive - I can understand to do this for maybe a year but then tone it down - it's so excessive.
And worst of all, they charge outrageous fees. £60 for tenancy renewal and £186 for check out. They also charged £145 for carpet cleaning (2 rooms and a very small hallway) even though I had cleaned them with a proper carpet cleaner myself and upon checking with a local company, find that it costs around £19 per room or less for multiple rooms. They also do not have information regarding these fees either on their website nor in the contract.
The people who work there all seem nice, aside from the greed so I'll allow a couple of stars to reflect that.
Comment on agent fees
Absolutely outrageous.
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Latest Reviews
17th Jul 2019
reviewed by 'Stephen'
12th Apr 2019
reviewed by 'Sam'
9th Oct 2015
reviewed by 'Natalie'
15th Mar 2014
reviewed by 'Sophie'
Opening Hours
Address
Sims Williams
8-9 Southgate
Chichester
West Sussex
PO19 1ES
01243 787868
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £675 | £925 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 1 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 17,2019
Jul 17,2019
1
people found
this helpful
this helpful
AVOID SIMS WILLIAMS AT ALL COSTS!!!
They're your typical dodgy lettings agent to be quite honest, they're as nice and helpful as possible to get you in but once you're in, they're extremely slow to fix any problems but they're very quick to charge you ...
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Apr 12,2019
Apr 12,2019
0
people found
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Upon check in, they sent my partner's details to the utility companies, despite me telling them that I would be paying the bills. This of course caused several nightmares. Communications were sometimes a bit wobbly and a couple of issues we had did not get ...
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read full review
Comment on agent fees
Absolutely outrageous.
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Apr 12, 2019
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(1)
Dear Sam
I am really sorry to have received your email and your comments will be taken on board. The renewal cost, check out fee were in the original tenancy agreement. The cost of the carpet cleaning was something that you agreed with our colleague, if there hadn't been an agreement it would have been deducted from the deposit. All our fees are displayed on all portals that we use.
Once again thanks for your feedback which I am genuinely really sorry to receive as we do try to run a very pers ...
Oct 09,2015
Oct 09,2015
5
people found
this helpful
this helpful
Would not even consider me for a let as I am a professional starting a new job in a new area and will be on six months probation - fairly standard for new positions. Landlords should be aware that this agency is limiting their choice ...
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Mar 15,2014
Mar 15,2014
6
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We sold our property through Sims Williams Chichester last year and although they sold the property for us the service was the worst I have ever experienced from an estate agent. Throughout the sale process it was left to us to always do all the ...
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What agent could do to change your mind?
For the price we paid they should offer a much better service to sellers, especially after an offer has been accepted.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
I am really sorry to have received your email and your comments will be taken on board. The renewal cost, check out fee were in the original tenancy agreement. The cost of the carpet cleaning was something that you agreed with our colleague, if there hadn't been an agreement it would have been deducted from the deposit. All our fees are displayed on all portals that we use.
Once again thanks for your feedback which I am genuinely really sorry to receive as we do try to run a very personal level of service. The three month inspections are part of our fully managed service that we offer landlords.
All the best
Tony Bush