0% lettings valuation accuracy
0% lettings fee satisfaction
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2024
allAgents People Awards
Apr 02,2019
Apr 02,2019
3
people found
this helpful
this helpful
This branch handled our rental and one of the agents, Harj, took it upon himself to take all the extra keys out of the property after a viewing. He said it would be safer in case cleaners or contractors came in. It now transpires that he never logged the keys and has been dismissed from the company. No-one bothered to notify us and I had been emailing him as his account was still active..
The branch don't know where the keys are and the tenants have moved in knowing that the keys are out there somewhere, together with the parking access fob, as well as keys to our garage where we stored personal belongings. I contacted the branch to speak to someone, and Vivienne has been brought in to cover, and said the matter was being looked at by her director but she couldn't give me a timescale as to when it would be resolved. She kept saying she didn't know anything about it as didn't work at the branch previously; whilst I fully appreciate that she is a representative of the company.
I am now looking at legal action against Chancellors to try and get this remedied and some security for both the tenants and us.
The branch don't know where the keys are and the tenants have moved in knowing that the keys are out there somewhere, together with the parking access fob, as well as keys to our garage where we stored personal belongings. I contacted the branch to speak to someone, and Vivienne has been brought in to cover, and said the matter was being looked at by her director but she couldn't give me a timescale as to when it would be resolved. She kept saying she didn't know anything about it as didn't work at the branch previously; whilst I fully appreciate that she is a representative of the company.
I am now looking at legal action against Chancellors to try and get this remedied and some security for both the tenants and us.
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Latest Reviews
22nd Aug 2023
reviewed by 'Matthew'
2nd Apr 2019
reviewed by 'RuM2019'
Opening Hours
Address
Chancellors
15 High St
Windsor
Buckinghamshire
SL4 1LD
01753 855200
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £1,100 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
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Aug 22,2023
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Landlords beware!
In 2021, Chancellors deceptively advertised property as being 'no deposit' and tried to trick me into signing up for a tenancy deposit scheme. They prefilled in the form, and only after I had paid a holding deposit did I discover this ...
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Apr 02,2019
Apr 02,2019
3
people found
this helpful
this helpful
This branch handled our rental and one of the agents, Harj, took it upon himself to take all the extra keys out of the property after a viewing. He said it would be safer in case cleaners or contractors came in. It now transpires that ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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