Chancellors
2.3/5, 403 reviews
33% recommended
49% lettings valuation accuracy
46% lettings fee satisfaction



Property Features

The Company The Chancellors Group of Estate Agents Limited is one of the country's leading independent Estate Agents with 50 networked offices in Southern England and Wales. These comprise Chancellors offices in the Home Counties and Oxfordshire, Anscombe & Ringland offices in London and Middlesex and Russell Baldwin & Bright offices in Herefordshire ... show more The Company The Chancellors Group of Estate Agents Limited is one of the country's leading independent Estate Agents with 50 networked offices in Southern England and Wales. These comprise Chancellors offices in the Home Counties and Oxfordshire, Anscombe & Ringland offices in London and Middlesex and Russell Baldwin & Bright offices in Herefordshire and Mid Wales.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 49% 46% £500 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
21 49 24 114 48 22 35 13 5 72
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Latest Properties

No Properties

“Incompetence and lies...”

Share on :
Nov 25,2021
Minithumbdown
By: 'Oxford reviewer'
Nov 25,2021
0 people found
this helpful
Chancellors consistently withheld the truth from us as tenants, and didn't bother to reply to our questions which would have revealed essential information. When things went wrong as a result, they blamed us, the tenants. Do not use these agents....
read full review
Was this helpful? Yes

“This terrible Estate Agency has no commitment......”

Share on :
Oct 15,2021
Minithumbdown
By: 'Nooshin'
Oct 15,2021
0 people found
this helpful
This terrible Estate Agency has no commitment to reply customers. personnel is so rude, zero respect towards customers. Major delays in responses via email. I have just wasted my time with this agency.They have a habit of hanging up the phone mid sentence and ...
read full review
Was this helpful? Yes

“Very rude and disrespectful...”

Share on :
Sep 01,2021
Minithumbdown
By: 'sadd M'
Sep 01,2021
1 people found
this helpful
The personnel is so rude, zero respect towards customers. Major delays in responses via email. They have a habbit of hanging up the phone mid sentence and won't let the customer talk. I have been to so many places like this but i have never ...
read full review
Was this helpful? Yes

“Worst estate agents...”

Share on :
Sep 01,2021
Minithumbdown
By: 'Hollie'
Sep 01,2021
1 people found
this helpful
Terrible experience buying a property. They gave false information, as well as the wrong information and also told plain lies! - all of which could have landed me with a serious problem with the property after the sale went through and affected the mortgage too. ...
read full review
Was this helpful? Yes

“Impossible to buy property from this company.......”

Share on :
Aug 19,2021
Minithumbdown
By: 'arthur'
Aug 19,2021
0 people found
this helpful
Impossible to buy property from this company. Never available. Put you through to teams miles away pretending to be a local office. Staff constantly leaving and being replaced. A right bunch of story tellers who will say anything they think you want to hear to ...
read full review
Was this helpful? Yes

“Awful service. Don't use...”

Share on :
Jul 12,2021
Minithumbdown
By: 'Mike'
Jul 12,2021
1 people found
this helpful
Terrible customer service. Difficult to get hold of, don't return calls or emails in a timely manner. Terrible advertising. Making excuses for property not selling when they clearly just haven't made much of an effort with it as similar properties are having no issue selling ...
read full review
Was this helpful? Yes

“Poor contact...”

Share on :
Jul 10,2021
Minithumbdown
By: 'Gemma'
Jul 10,2021
0 people found
this helpful
I’ve been trying to contact them in the last few days regarding some properties we are interested in on the market. However they have been failing to get back to me despite several times saying they would. Feel sorry for the people selling their ...
read full review
Was this helpful? Yes

“Poor from the start...”

Share on :
Jun 30,2021
Minithumbdown
By: 'N Main'
Jun 30,2021
0 people found
this helpful
Very poor service from the start. Our house sold 1st day on the market, to a neighbour, 18th Jan2021 no associated sales or purchase did not complete until June2021.I will never use this Company again. They recommended solicitors to both buyer and seller (for ...
read full review
Was this helpful? Yes

“The worst customer service ever!...”

Share on :
Jun 28,2021
Minithumbdown
By: 'dan'
Jun 28,2021
2 people found
this helpful
The worst customer service ever! Agreed to purchase a property from chancellors, mortgage in place, solicitors instructed in April 2021, told the agents had to complete before stamp duty holiday. My solicitor raised enquiries but the vendor could not be bothered to reply to these nor ...
read full review
Was this helpful? Yes

“Despicable gazumpers. Did all my paperwork speedily. Paid money upfront ......”

Share on :
Jun 22,2021
Minithumbdown
By: 'Pet'
Jun 22,2021
1 people found
this helpful
Despicable gazumpers. Did all my paperwork speedily. Paid money upfront and found out they went behind my back to find another offer. My offer was accepted 2 weeks’ ago…...
read full review
Was this helpful? Yes

“Pathetic, the worst experience I've ever had ......”

Share on :
Jun 19,2021
Minithumbdown
By: 'Dan'
Jun 19,2021
1 people found
this helpful
Pathetic, the worst experience I've ever had from a company I've had to pay... Honestly save your money and go with another estate agent, these idiots don't care about you or your sale! I dealt with three different agents all equally useless, truly to contact ...
read full review
Was this helpful? Yes

“Best agent I have dealt with recently...”

Share on :
Jun 18,2021
Minithumbup
By: 'Carla Delaney'
Jun 18,2021
0 people found
this helpful
I wanted to write a review as I have been looking for a rental property over the last 6 weeks and dealt with lots of lettings negotiators at various different agents. Chancellors has by far been the best I have dealt with so far! Both Danielle ...
read full review
Was this helpful? Yes

“Chancellors is a discriminatory agency! They ......”

Share on :
Jun 10,2021
Minithumbdown
By: 'Imo'
Jun 10,2021
0 people found
this helpful
Chancellors is a discriminatory agency! They are refusing to sign ACORN’s No DSS Discrimination Pledge, implying a compliance with landlords turning away people receiving universal credit and other benefits from renting their houses. It’s illegal to discriminate against people on benefits, so way ...
read full review
Was this helpful? Yes

“I have been trying to move house recently, in......”

Share on :
Jun 02,2021
Minithumbup
By: 'Tina'
Jun 02,2021
0 people found
this helpful
I have been trying to move house recently, involving a long distance. I have asked several estate agents to help me, but sadly have been let down, promised return phone calls that never came and constantly put through to Head Offices, when the agents at ...
read full review
Was this helpful? Yes

“Avoid this fraud scheme. Attempted to buy a ......”

Share on :
May 25,2021
Minithumbdown
By: 'Disgruntled'
May 25,2021
2 people found
this helpful
Avoid this fraud scheme. Attempted to buy a property off Chancellors. They refused viewing to us, evem though we wanted to offer a higher price to the vendor and effectively have sold the property while their office was closed on Sunday. Must have been a ...
read full review
Was this helpful? Yes

“This company is very poor as property managin......”

Share on :
May 12,2021
Minithumbdown
By: 'Mimi'
May 12,2021
1 people found
this helpful
This company is very poor as property managing agents. The people in Didcot seemed lovely and professional but day to day the property is not dealt with by them but remote people in Bracknell who are slow and quite frankly rude. I would not recommend ...
read full review
Was this helpful? Yes

“Terrible agency. Dreadful experience. They ha......”

Share on :
May 05,2021
Minithumbdown
By: 'Peach'
May 05,2021
1 people found
this helpful
Terrible agency. Dreadful experience. They have no customer service whatsoever. The staff don't know anything. They all refuse to help, a bunch of money grabbers. No moral at all. They left me outside the property overnight. When I first moved in after months after sending ...
read full review
Was this helpful? Yes

“Impressively bad, unprofessional and mismanag......”

Share on :
Apr 12,2021
Minithumbdown
By: 'Looking'
Apr 12,2021
3 people found
this helpful
Impressively bad, unprofessional and mismanaged. The agents seem to never communicate amongst themselves and lie blatantly. Several times agents let themselves into our flat without knocking....
read full review
Was this helpful? Yes

“Worst experience...”

Share on :
Mar 20,2021
Minithumbdown
By: 'Karolina'
Mar 20,2021
3 people found
this helpful
The worst experience I ever had!!!! I view the flat, had to travel all the way there to check, but I was happy because I liked it. I said that I will take it, I spent 4 days filling different forms, making “rent passport”, going through ...
read full review
Was this helpful? Yes

“I had the pleasure of dealing with Sally at t......”

Share on :
Mar 11,2021
Minithumbup
By: 'Hayley'
Mar 11,2021
0 people found
this helpful
I had the pleasure of dealing with Sally at the Wokingham branch. She is delightful to deal with and gets as excited as I did over the rental. I wish Sally all the best with her future at Chancellor's and may she progress fitfully....
read full review
Was this helpful? Yes

“George Rai was invaluable in helping us to se......”

Share on :
Mar 10,2021
Minithumbup
By: 'Val Pirie'
Mar 10,2021
0 people found
this helpful
George Rai was invaluable in helping us to sell our property. He was friendly and professional. He gave us sound advice which contributed to a speedy sale. He took the trouble to keep us continually informed. We have no hesitation in giving him a five ...
read full review
Was this helpful? Yes

“I wouldn't recommend...”

Share on :
Mar 01,2021
Minithumbdown
By: 'AX'
Mar 01,2021
0 people found
this helpful
I didn't have a 'bad' experience but it also wasn't great, and didn't meet the minimum level of service I would expect from an estate agent. Multiple viewings were cancelled at the last minute, I had some no-shows too (admittedly, not solely the agent's fault, ...
read full review
Was this helpful? Yes

“Sam Hall has been great. Really helpful and p......”

Share on :
Feb 23,2021
Minithumbdown
By: 'Ang'
Feb 23,2021
0 people found
this helpful
Sam Hall has been great. Really helpful and patient. I highly commend him as very professional. As a first time renter I found the journey very easy...
read full review
Was this helpful? Yes

“If I could give 0 stars I would. Sellers beware...”

Share on :
Feb 22,2021
Minithumbdown
By: 'Fairbrother'
Feb 22,2021
1 people found
this helpful
If I could give 0 stars I would. Arranged a morning viewing and they booked the wrong time down as a afternoon appointment. When I queried it they said they were now unable to make the morning time so I could not view the property. I ...
read full review
Was this helpful? Yes

“AVOID AT ALL COSTS!...”

Share on :
Feb 18,2021
Minithumbdown
By: 'ELLIE OSBORNE'
Feb 18,2021
2 people found
this helpful
Our property was taken on by Paul Bosanko after he came round 2nd November. After receiving forms we gave verbal consent 6th November and signed forms were returned 11th November. 12th November I received the ID check call Then nothing.... Chased 6 days later (18th November ) ...
read full review
Was this helpful? Yes

“The Botley office advertising a convicted chi......”

Share on :
Feb 17,2021
Minithumbdown
By: 'jj'
Feb 17,2021
1 people found
this helpful
The Botley office advertising a convicted child groomers properties sums this company up! NO MORALS! https://www.oxfordmail.co.uk/news/15420386.update-oxford-mail-wins-five-year-legal-battle-identify-millionaire-businessman-named-child-sex-trial/ Desperate people rent bad peoples properties...
read full review
Was this helpful? Yes

“Worst estate agent ever! Whether you're deali......”

Share on :
Feb 11,2021
Minithumbdown
By: 'Rie'
Feb 11,2021
1 people found
this helpful
Worst estate agent ever! Whether you're dealing with them for Sales or Rental, they only bully you into accepting their terms. We've had a terrible experience with Nick in Didcot who deals with Sales. Our purchase is about to fall through, thanks to the lack ...
read full review
Attachments

Was this helpful? Yes

“Dishonest, terrible customer service. Avoid....”

Share on :
Jan 18,2021
Minithumbdown
By: 'Harry'
Jan 18,2021
5 people found
this helpful
We let with Chancellors for 6 years and were initially very happy with their service. Unfortunately, in the last 18 months we began experiencing very significant problems with communication and honesty. We take pride in looking after our tenants - Chancellors began failing to communicate issues they ...
read full review
Was this helpful? Yes

“Avoid it...”

Share on :
Jan 14,2021
Minithumbdown
By: 'Joseph'
Jan 14,2021
1 people found
this helpful
Absolutely gutted with this agency. Very poor customer service, poor communication. They fail to reply in time, just ignoring any comments or complaints. They fail to inform you about rent increases in time, it takes them 2 days to reply to your email... Anything the tenant ...
read full review
Was this helpful? Yes

“Chancellors are the most unprofessional estat......”

Share on :
Nov 20,2020
Minithumbdown
By: 'Erik'
Nov 20,2020
1 people found
this helpful
Chancellors are the most unprofessional estates agents I have ever seen! They cancelled my three viewings in a week and lied to my about what apartments where really available. They waisted my money on booking my train tickets in advance and the staff are rude ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Chancellors

Individual Branch Awards


.
As Seen On

Find the Best Agent to
Sell or Rent Your Home