i met your agent kerry, at above address with my 13yr old daughter and her friend, we went in and the flat smelt of mould, trash everywhere and mould. kerry tried his best to answere my questions but when i asked what the extra £100 is for on the deposit, he replied he didn\'t know. we had to climb over trash, dirty used nappies, rubbish etc to get in garden where i noticed the two kids were rubbing their lower legs. upon inspection, they were covered in insects and fleas. we left the building imediatley upon outside in the street i too was covered in fleas and so was your agent, kerry who had them on his neck! we were brushing the insects off our bodies when the shop owners came out to complain to kerry about the previous tenants! this is absolutley disgusting of your company to allow us to enter such an infested place. why you hadn\'t checked it first is beyond me. i certainly wont be using you again and i will not reccomend you to any of my associates.
What agent could do to change your mind?
nothing, he was a nice enough boy, but even he was embarressed.