Tully & Co
Portsmouth, PO4
2.8/5, 49 reviews
47% recommended
100% sales valuation accuracy
100% sales fee satisfaction
75% lettings valuation accuracy
61% lettings fee satisfaction



Property Features

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“I have worked with Mark for around 20 years and has ......”

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Oct 30,2017
Minithumbup
Mark
By: 'Sanjay'
Oct 30,2017
0 people found
this helpful
I have worked with Mark for around 20 years and has not let me down with either sales or purchases of my investment properties.
He really know his market well and service is second to none - He is the go to man on the
area!! Always a 5 star service
Comment on agent fees
Very reasonable
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Opening Hours
Address

Tully & Co
157-159 Albert Road
Southsea,Portsmouth
Hampshire
PO4 0JW
023 92 732241

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £216,000 £216,000
Lettings 75% 61% £325 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 15 24 3 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Great customer service. Helpful and very smoo......”

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Dec 16,2019
Minithumbup
Reece
By: 'Reece'
Dec 16,2019
0 people found
this helpful
Great customer service. Helpful and very smooth process when moving in. The house is newly decorated and has a great modern feel....
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“Great sale...”

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Apr 12,2019
Minithumbup
Mark
By: 'Happy'
Apr 12,2019
0 people found
this helpful
Mark and Paul carried out the sale of a property for me. The whole time the sale progressed I was constantly updated by the sales team. They found a perfect buyer that did everything in a timely manner. The fee to sell was worth every ...
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Comment on agent fees
Good
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“Deposit return...”

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Dec 20,2018
Minithumbdown
Clare
By: 'Steph'
Dec 20,2018
4 people found
this helpful
Tully is a joke( being mostly a family business). Clare is so unprofessional and unreasonable. Made up unrealistic deduction prices from my deposit. Stay away from this agency as it is pathetic. Totally gutted. The worst agency in Southsea....
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Comment on agent fees
Bad
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“Not happy...”

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Oct 22,2018
Minithumbdown
By: 'Rip'
Oct 22,2018
4 people found
this helpful
Kept my admin fee even though the issue with homelet was resolved within one working day and my application could have continued Gave the Fiat I had put a deposit down to someone else before I had the chance to rectify the small issue with ...
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Comment on agent fees
Bad I feel I should have been refunded
Was this helpful? Yes

“Best in Town...”

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May 24,2018
Minithumbup
Mark
By: 'Decade'
May 24,2018
0 people found
this helpful
Mark and Paul have used these guys last year and they sold my ex council flat within 3 weeks. Used them this month (May 18) and they have sold our 2 bed house within 2 DAYS. They do not give out bull which most of the other agents do. ...
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Comment on agent fees
Excellent
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“Sale dream team...”

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Mar 21,2018
Minithumbup
By: 'Katherine'
Mar 21,2018
0 people found
this helpful
The Mark and Paul sales team is incredible! 10 weeks from instruction to sale and I wouldn't have believed it myself if the money wasn't in my account. Polite, professional and kept me so informed, I couldn't chase them at any stage. They walked both me ...
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Comment on agent fees
Very fair and directly comparable to 3 other agents in the area.
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“I have worked with Mark for around 20 years and has ......”

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Oct 30,2017
Minithumbup
Mark
By: 'Sanjay'
Oct 30,2017
0 people found
this helpful
I have worked with Mark for around 20 years and has not let me down with either sales or purchases of my investment properties. He really know his market well and service is second to none - He is the go to man on the area!! ...
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes

“It's a shame how things ended with this agency.I ......”

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Aug 10,2017
Minithumbdown
By: 'L.'
Aug 10,2017
8 people found
this helpful
It's a shame how things ended with this agency. I was in a student let for the academic year 2016-2017, and throughout the year, when we had problems, Erica was often quick to sort them out. This is apart from when our fridge broke and ...
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Comment on agent fees
Fees are standard, perhaps a less than the average for student lets.
Was this helpful? Yes

“The guys at Tullys have now sold a couple of ......”

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Jun 06,2017
Minithumbup
By: 'Lucy'
Jun 06,2017
0 people found
this helpful
The guys at Tullys have now sold a couple of properties for me and each time have achieved great prices in quick timescales. The most recent property was sold for a price which exceeded my expectations. I would thoroughly recommend Paul and Mark at Tullys....
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Comment on agent fees
Competitive prices
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“Avoid like the plauge! Students beware. Their service is awful ......”

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Dec 09,2016
Minithumbdown
Mazin
By: 'Mark'
Dec 09,2016
6 people found
this helpful
Avoid like the plauge! Students beware. Their service is awful and they do not care about you at all. Don't you think its a bit weird how the reviews are all either 1* or somehow 5* hmmm Ill let you decide if those are real or not. ...
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Comment on agent fees
BAD
Was this helpful? Yes
By: M King
Jan 03, 2019
View all comments (1)
Wish I had seen your comment before my son rented through them. Damp, dodgy electrics, mould, broken floors etc.All issues that would only be spotted by professional surveyor, but we had to wait for the place to fall apart before it all showed up. Should be condemned. Would like to warn students not to go anywhere near this company as they really don't care. ...

“If you are a student please, please, please do yourself ......”

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Sep 30,2016
Minithumbdown
By: 'Katherine'
Sep 30,2016
3 people found
this helpful
If you are a student please, please, please do yourself a favour and avoid this agent! They are honestly the worst company I have ever had to deal with in my life, and even years later I haven't forgotten how bad they were. They were ...
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Comment on agent fees
They have a lot of hidden charges such as silly admin fees of like £80, and the money you are almost guaranteed to lose from your deposit makes their fees even worse!
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“I believe that as many others providing reviews for this ......”

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Aug 02,2016
Minithumbdown
By: 'Mrs'
Aug 02,2016
5 people found
this helpful
I believe that as many others providing reviews for this agency I suffered from Claire Al-Baggou who has the same surname as the partner of the firm and one of the sales managers :) What hope do you have when dealing with family business? Will the ...
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“I have had a great experience with Tullys. They have ......”

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Jul 31,2015
Minithumbup
By: 'Annabel'
Jul 31,2015
0 people found
this helpful
I have had a great experience with Tullys. They have been friendly and supportive and have sometimes bent over backwards to help me. There have been on occasion so,e delays in repair work but I imagine this is more to do with finding someone ...
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“Me and my then girlfriend rented a top floor 2 bedroom ......”

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Mar 13,2015
Minithumbdown
By: 'i-beat-tully'
Mar 13,2015
9 people found
this helpful
Me and my then girlfriend rented a top floor 2 bedroom flat at the end of the summer in 2013. However after only a couple of months with the bad weather settling in we noticed a lot of condensation, mold, and drafts coming in from various places ...
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Attachments

Was this helpful? Yes
By: Matteroffact.com
Mar 14, 2015
View all comments (1)
This was Clare Albaggou that you dealt with the office manager not Claire Horstead who was the lady who dealt with rent, please be aware there were two Claire's there but Clare Albaggou dealt in this it will say her name on all correspondence you received. ...

“When we moved in the house it reeked of mould ......”

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Feb 19,2015
Minithumbdown
By: 'Miss'
Feb 19,2015
6 people found
this helpful
When we moved in the house it reeked of mould and mildew. The sofas, curtains and bedroom blinds smelt like they had been donated from an OFA home, the urine musky smell was unbareable! Our oven has no markings next to the dials as it ...
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What agent could do to change your mind?
Be more considerate towards students and don't take advantage of them like they are all clueless and reckless. Check properties before move in dates to ensure it is at a reasonable standard. Respond faster when complains are made
Attached Filesnbsp;
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“My experience with Tully and co has been eventful, never ......”

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Feb 10,2015
Minithumbdown
By: 'TULLY'
Feb 10,2015
7 people found
this helpful
My experience with Tully and co has been eventful, never mind stressful. I would rate them at 0 stars for service and professionalism. They have ceased to communicate through email with me and have put all responsibly for repairs onto myself. I am a student that ...
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“As a first time landlord Tully showed great support providing ......”

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Feb 02,2015
Minithumbup
Mazin
By: 'Tully'
Feb 02,2015
0 people found
this helpful
As a first time landlord Tully showed great support providing much needed advice. Tully managed to rent the property in 2 weeks. The tenants background were professionally checked and an inventory was produced. Tully also completed required tests, secured 1st month rent and taken care of ...
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“I was a tenet with them more ten yeas. I ......”

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Feb 01,2015
Minithumbup
Mazin
By: 'Dawoud'
Feb 01,2015
1 people found
this helpful
I was a tenet with them more ten yeas. I found them to be very good and excellent in the doing their job. The reason I left them because I move to different town. I recommend the company to everybody...
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“Brief overview of my experience renting numerous properties through Tully & ......”

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Dec 05,2014
Minithumbup
By: 'PompeyRenter'
Dec 05,2014
1 people found
this helpful
Brief overview of my experience renting numerous properties through Tully & Co: - Staff always friendly and helpful - Fees were reasonable and disclosed up front - Issues were quickly resolved Highly recommended letting agent!...
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Comment on agent fees
Fees were very reasonable. Agents not afraid to work for it either!
Was this helpful? Yes

“I would rather hack off my right arm and be ......”

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Oct 07,2014
Minithumbdown
By: 'I'd'
Oct 07,2014
6 people found
this helpful
I would rather hack off my right arm and be made to eat it slowly than ever be in contact with this estate agents ever again. The property I rented had so many problems and hadn't even finished being built when I moved in with ...
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What agent could do to change your mind?
Completely new staff.
Attached Filesnbsp;
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“I came to my final year at University, having lived ......”

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Jul 03,2014
Minithumbdown
Sarah
By: 'CaliBoys09'
Jul 03,2014
3 people found
this helpful
I came to my final year at University, having lived in a house in my second year that was ran through a landlord directly as opposed to an Estate Agents. I have to say, Tully's seemed reasonable and very helpful to begin with, however as ...
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“I was a student, living in a 5 bed student house ......”

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Apr 30,2014
Minithumbdown
By: 'Melia'
Apr 30,2014
5 people found
this helpful
I was a student, living in a 5 bed student house in fawcett road, southsea. Tully's made my second year of uni hell! We were advised that as they were the lettings agency, any problems we has would need to go through them, rather than the ...
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Was this helpful? Yes
By: Tully & Co
Aug 14, 2014
View all comments (3)
Dear Amelia, Firstly I am so sorry you feel so angry. I am afraid I will have to refute your comments. You state that you did not receive your deposits back, as this is a very slanderous comment I believe you should produce evidence to prove this, we have proof that all of your deposits were returned in full to all of you on 14-7-2009. We are a professional business and our records are extensive and luckily are kept for 6 years in accordance with the law as your occupation of the propert ...

“I have had two years experience as a tenant which ......”

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Aug 28,2013
Minithumbdown
By: 'Larissa'
Aug 28,2013
5 people found
this helpful
I have had two years experience as a tenant which has been awful, I have been constantly over charged over anything just so Tullys can keep money (deposits). I am disgusted and will fight for this money, if you are looking for dodgy money stealing ...
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What agent could do to change your mind?
They could have stopped over charging students, taking advantage of anyone they possibly can!!
Attached Filesnbsp;
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“I have just finished my first year at Portsmouth Uni, ......”

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Aug 06,2013
Minithumbup
By: 'Jack'
Aug 06,2013
0 people found
this helpful
I have just finished my first year at Portsmouth Uni, and I have to say I have a had an incredibly comfortable year thanks to all the staff that are at Tully and Co, they are helpful most times, when I asked for something to ...
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“Absolutely terrible service throughout the year from this company. Come ......”

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Aug 03,2013
Minithumbdown
By: 'Adam'
Aug 03,2013
6 people found
this helpful
Absolutely terrible service throughout the year from this company. Come the end of the year we engaged in a conflict with Tully's about returning the deposit which ended in the company accusing me of breaking into the house and taking photos to prove its cleanliness ...
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“Initially, and due wholly to the excellent customer service of ......”

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Apr 30,2013
Minithumbdown
Sarah
By: 'AvoidTully&Co'
Apr 30,2013
2 people found
this helpful
Initially, and due wholly to the excellent customer service of Tom Duddle, I couldn't have praised Tully and Co more. Our situation regarding moving to Portsmouth and affording the various costs involved was aliviated by Tom, who showed real care and concern for us and ...
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Was this helpful? Yes
By: Mata
May 07, 2013
View all comments (1)
What all you explained in this review happened to me with Tully's ,, the rude and aggresive behavour of staff , no time schedule for any sort of problem I faced. I will Never try to think a tiny tiny second to rend from Tully again. ...

“Terrible!We have lived in a 5 bed house for 6 months ......”

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Apr 17,2013
Minithumbdown
By: 'Alex'
Apr 17,2013
2 people found
this helpful
Terrible! We have lived in a 5 bed house for 6 months now and had nothing but trouble, the house was disgustingly dirty when we moved in, particularly toilets and mould in bathroom. They were also stuff left in draws and cupboards including used fake nails and ...
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Was this helpful? Yes
By: SBthumbsdown
May 01, 2013
View all comments (2)
I think prospective tenants of yours can see in the way you have responded to this customers complaint how aggressive you are in dealing with people. Note the unnecessary capitalisation of words. When is it professional to use 15 exclamation marks to respond? Regardless of whether the complainant is fabricating his issue, you should be demonstrating at least a basic level of customer service, not treating it like you are having an argument with one of your friends. ...

“Also I want to praise staff member Tom Duddle. Since ......”

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Feb 20,2013
Minithumbup
Mazin
By: 'Karen'
Feb 20,2013
1 people found
this helpful
Also I want to praise staff member Tom Duddle. Since renting with Tulleys in June 2012 they have supported me with all aspects of my tenancy, especially maintanence. In particular I had a broken window in my front door that was fixed the same day I ...
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“i met your agent kerry, at above address with my 13......”

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Oct 06,2012
Minithumbdown
Kerry
By: 'kerry'
Oct 06,2012
4 people found
this helpful
i met your agent kerry, at above address with my 13yr old daughter and her friend, we went in and the flat smelt of mould, trash everywhere and mould. kerry tried his best to answere my questions but when i asked what the extra £100 is ...
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What agent could do to change your mind?
nothing, he was a nice enough boy, but even he was embarressed.
Attached Filesnbsp;
Was this helpful? Yes
By: E
Feb 12, 2013
View all comments (2)
What property was this out of curiosity? ...

“Simply the best. I'd like to thank all the staff ......”

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Aug 21,2012
Minithumbup
By: 'Saff'
Aug 21,2012
0 people found
this helpful
Simply the best. I'd like to thank all the staff in Tully & Co . I had two good years , trouble free ....
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No fees information available
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No procedure available.

Awards won by Tully & Co, Portsmouth PO4 0JW



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