The two named people are not professional and have taken advantage of vulnerable aged people by manipulating offers in order to favour certain buyers for certain reasons.
During an open day in August on a property in Norreys Avenue in Wokingham. I first put my offer on the day for the full asking price straightaway to one of the named guys, after 3 days waiting I still hadn\'t heard a word back from them although I spontaneously contacted them a couple of times. The next day, without any update, I had to approach the vendor myself to put my new offer, which was 5k higher than the full asking price (£225k). The vendor contacted them to refer to my better offer with my present, the manager didn\'t professionally proceed it but frightened the vendor by telling her that she couldnt consider my better offer or their favoured buyer would sue her.
They didn\'t equally and fairly update me with the process and didn\'t pass my offer to the vendor at the first time, their unprofessional approach has abused the vendor\'s trust and disordered the market. That vulnerable lady couldn\'t appeal due to her poor health condition.
As a result, the agency sold the vendor\'s house at a much lower price than the one that the fair market could offer. Such a bullying behaviour is not acceptable.