“Would just like to thank nikki Gardner and pr......”
5 Star Review
Sep 11,2024
By:
'Debbie Birch'
Sep 11,2024
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG45
Lettings (as a Tenant)
Postcode: RG45
0
people found
this helpful
Would just like to thank nikki Gardner and prospect for arranging pest control to come out to my property that I rent to sort out my 3 wasp nests. This was done promptly with no hassle or stress thankyou again nikki...
read full review
0
people found
this helpful
Was this helpful?
Yes
“We have had continuous problems Nikki always......”
5 Star Review
Sep 09,2024
By:
'No'
Sep 09,2024
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG45
Lettings (as a Tenant)
Postcode: RG45
0
people found
this helpful
We have had continuous problems
Nikki always does her best to solve problems quickly
Thank you...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I've been in my rental property for about 4 y......”
5 Star Review
Apr 04,2024
By:
'Teresa Gauton'
Apr 04,2024
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: Yes
Postcode: RG6
Lettings (as a Tenant)
Rent PCM: £900
Postcode: RG6
0
people found
this helpful
I've been in my rental property for about 4 years. I've been very impressed with Prospect right from the start from the initial setting up of the tenancy which was seamless, their quick turnaround with any issues that have arisen and quick responses to emails. All ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Great Support from beginning, precise, effici......”
5 Star Review
May 26,2023
By:
'Kourosh'
May 26,2023
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RG45
Lettings (as a Landlord)
Postcode: RG45
0
people found
this helpful
Great Support from beginning, precise, efficient, right to the point and really easy way to lease your property. I would recommend Matteo unreservedly....
read full review
0
people found
this helpful
Was this helpful?
Yes
“I am a landlady with Prospect and would like ......”
5 Star Review
Apr 06,2023
By:
'Sarah'
Apr 06,2023
Services: Lettings (as a Landlord)
Rent PCM: £820
Would you recommend?: Yes
Postcode: RG40
Lettings (as a Landlord)
Rent PCM: £820
Postcode: RG40
0
people found
this helpful
I am a landlady with Prospect and would like to say hoe happy I am with Lauren
who recently dealt with an issue so well and achieved a very positive outcome. She is polite and helpful and is a pleasure to deal with....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Keagan Impey : Purchase of a house...”
5 Star Review
Oct 21,2021
By:
'Alan Reeves'
Oct 21,2021
Services: Sales (as a Buyer)
Sold price: £350000
Would you recommend?: Yes
Postcode: RG40
Sales (as a Buyer)
Sold price: £350000
Postcode: RG40
0
people found
this helpful
We recently bought a house in Wokingham for our son. We had the very good fortune to have Prospect in Wokingham as the sellers Estate agent and more notably Keagan Impey as our main link. As one of the sales team Keagan could not have ...
read full review
0
people found
this helpful
Was this helpful?
Yes
1 Star Review
Oct 29,2020
By:
'Katie'
Oct 29,2020
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: RG2
Sales (Prospective customer)
Postcode: RG2
1
people found
this helpful
Sadly, my buyer has been very very slow with buying my property after I had put in an offer on a house, which was accepted, through Prospect. I informed Prospect at each stage what was happening (or not happening) & that I was having to put ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“I rarely write reviews, but I have been so di......”
1 Star Review
Jun 11,2020
By:
'ben'
Jun 11,2020
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: No
Postcode: RG40
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: RG40
1
people found
this helpful
I rarely write reviews, but I have been so disappointed with the experience and lack of any accountability I feel duty bound to share.
We quickly agreed on a rental and price, said we didn't need it decorated but did need it fully empty and ...
read full review
1
people found
this helpful
Was this helpful?
Yes
5 Star Review
Mar 25,2018
By:
'Simon'
Mar 25,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RG41
Sales (as a Vendor)
Postcode: RG41
0
people found
this helpful
A huge thank you to Ryan Whom went above and beyond, with the sale of our property when obstacles were thrown into the mix, in a very long chain. His positive attitude and support to us was impeccable, and again we can not thank him ...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“An enthusiastic and helpful salesman. Assisted in getting us a ......”
5 Star Review
Nov 02,2017
By:
'Terri'
Nov 02,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RG2
Lettings (as a Landlord)
Postcode: RG2
1
people found
this helpful
An enthusiastic and helpful salesman. Assisted in getting us a tenant for our property. Kept me regularly updated and returned calls in a short time frame. A pleasure to deal with and will use again in the future....
read full review
1
people found
this helpful
Was this helpful?
Yes
“Tristan was friendly and approachable both on the phone when ......”
5 Star Review
Oct 05,2017
By:
'Craig'
Oct 05,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG41
Lettings (as a Tenant)
Postcode: RG41
0
people found
this helpful
Tristan was friendly and approachable both on the phone when I initially enquired about the property and in person when I viewed the property. He was knowledgeable about the property and the local area and answered all of our questions satisfactorily. Tristan gave good advice ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Tristan was very helpful and welcoming. he helped us find ......”
5 Star Review
Oct 03,2017
By:
'paulinevine'
Oct 03,2017
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: RG41
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: RG41
0
people found
this helpful
Tristan was very helpful and welcoming. he helped us find a suitable property for us to move into, he called to check everything has gone okay....
read full review
Comment on agent fees
the agency fee's are very expensive,
0
people found
this helpful
Was this helpful?
Yes
“Tristan and the team at Prospect marketed the property well ......”
5 Star Review
Oct 01,2017
By:
'SoneW'
Oct 01,2017
Services: Lettings (as a Landlord)
Rent PCM: £950
Would you recommend?: Yes
Postcode: RG45
Lettings (as a Landlord)
Rent PCM: £950
Postcode: RG45
0
people found
this helpful
Tristan and the team at Prospect marketed the property well and a good tenant was secured quickly such that there was only a week between tenancies. We were well informed through out the process and the liaison between Tristan and our property manager at Prospect ...
read full review
Comment on agent fees
Agents fees are competitive and in-line with those of other agents
0
people found
this helpful
Was this helpful?
Yes
“House Let easy with good advise and help before decided ......”
5 Star Review
Oct 01,2017
By:
'Jan'
Oct 01,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RG41
Lettings (as a Landlord)
Postcode: RG41
0
people found
this helpful
House Let easy with good advise and help before decided to use Prospect with no commitment needed or pushed for a decision.
Great since! getting the few maintenance thing sorted. Good response time for any queries I have had coming back with answers without having ...
read full review
Comment on agent fees
Fees seemed fair. Very quickly found a tenant.
0
people found
this helpful
Was this helpful?
Yes
“Dealing with Tristan for our new rental was really easy. ......”
5 Star Review
Sep 26,2017
By:
'AHope'
Sep 26,2017
Services: Lettings (as a Tenant)
Rent PCM: £1650
Would you recommend?: Yes
Postcode: RG41
Lettings (as a Tenant)
Rent PCM: £1650
Postcode: RG41
0
people found
this helpful
Dealing with Tristan for our new rental was really easy. We were moving from another country and he was able to explain the process we would need to go through easily and confidently. He made what seemed like a complex process seem easy and achievable!...
read full review
Comment on agent fees
Agent's fee were fair. I don't think anybody really likes paying them but what we did need to pay seemed to be comparable to what other Agents were charging.
0
people found
this helpful
Was this helpful?
Yes
“Tristan was very attentive and returned calls in good time. ......”
4 Star Review
Sep 15,2017
By:
'Hayley'
Sep 15,2017
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: RG40
Lettings (as a Tenant)
Rent PCM: £700
Postcode: RG40
0
people found
this helpful
Tristan was very attentive and returned calls in good time. Found out all answers to questions I had and made my first house move stress free...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Tristan was very conscientious during the search for a Tenant ......”
5 Star Review
Sep 13,2017
By:
'Peter'
Sep 13,2017
Services: Lettings (as a Landlord)
Rent PCM: £950
Would you recommend?: Yes
Postcode: RG41
Lettings (as a Landlord)
Rent PCM: £950
Postcode: RG41
0
people found
this helpful
Tristan was very conscientious during the search for a Tenant and kept me updated through out giving me feedback whenever there was a viewing.
I can say he got me the best deal possible and I will definitely come back to Prospect if there is ...
read full review
Comment on agent fees
Fee was fair.
0
people found
this helpful
Was this helpful?
Yes
“Tristan was professional, listened and was not a pushy salesman. ......”
5 Star Review
Sep 01,2017
By:
'tom'
Sep 01,2017
Services: Lettings (as a Tenant)
Rent PCM: £1850
Would you recommend?: Yes
Postcode: RG40
Lettings (as a Tenant)
Rent PCM: £1850
Postcode: RG40
0
people found
this helpful
Tristan was professional, listened and was not a pushy salesman. he listened to our requirements and delivered a great property. Polite, prompt and returned calls....
read full review
Comment on agent fees
not ideal. quite expensive
0
people found
this helpful
Was this helpful?
Yes
“Tristan has been truly wonderful and it has been a ......”
5 Star Review
Aug 22,2017
By:
'Anil'
Aug 22,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RG6
Lettings (as a Landlord)
Postcode: RG6
0
people found
this helpful
Tristan has been truly wonderful and it has been a pleasure dealing with him. He is Customer Orientated, listens well, is polite, friendly and delivers results. During the search of the tenant, he proactively and diplomatically dealt with the vacating tenants in arranging viewings, kept ...
read full review
Comment on agent fees
For a long term customer who has used Prospect for last 3 to 4 tenancies, I would expect a reduced fee.
The fee structure per T&C is complicated and needs to be simplified.
PS: This is Prospect specific and no reflection on Tristan.
0
people found
this helpful
Was this helpful?
Yes
“Very professional and personable agents who were very knowledgeable about ......”
5 Star Review
Aug 17,2017
By:
'Hollie'
Aug 17,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RG6
Lettings (as a Landlord)
Postcode: RG6
1
people found
this helpful
Very professional and personable agents who were very knowledgeable about the tenancy contract and they market. They could answer my questions and made me feel comfortable being first time landlady. They were Flexible regarding the way they contacted me (i.e. Via email or phone) ...
read full review
Comment on agent fees
Good
1
people found
this helpful
Was this helpful?
Yes
“Tristan was an outstanding help! After being told that our ......”
5 Star Review
Aug 15,2017
By:
'Caitlyn'
Aug 15,2017
Services: Lettings (as a Tenant)
Rent PCM: £1950
Would you recommend?: Yes
Postcode: RG41
Lettings (as a Tenant)
Rent PCM: £1950
Postcode: RG41
0
people found
this helpful
Tristan was an outstanding help! After being told that our rented house was being sold and time was of the essence to find a new home for my family of 5, Tristan was the one who made that happen.
Dealing with roughly 5 different agencies, Tristan was ...
read full review
Comment on agent fees
Fees were standard - nothing to complain about
0
people found
this helpful
Was this helpful?
Yes
“I was looking for a flat to rent. I saw ......”
4 Star Review
Aug 14,2017
By:
'Humair'
Aug 14,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG41
Lettings (as a Tenant)
Postcode: RG41
0
people found
this helpful
I was looking for a flat to rent. I saw the advert online and decided to call Prospect. I spoke to Tristan and as the call progressed I knew that he was a person I could trust. He was very helpful and answered all my ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Great experience with Tristan - very helpful and attentive and ......”
5 Star Review
Aug 13,2017
By:
'Parkie95'
Aug 13,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG40
Lettings (as a Tenant)
Postcode: RG40
0
people found
this helpful
Great experience with Tristan - very helpful and attentive and was always available for me to ask any questions which he promptly answered! Thanks!...
read full review
Comment on agent fees
Fees are extremely expensive for the service - service was great but I'm not sure the best service is even worth a fee that high!
0
people found
this helpful
Was this helpful?
Yes
“Tristan has been helping us find our next property and ......”
5 Star Review
Aug 04,2017
By:
'Tim'
Aug 04,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG45
Lettings (as a Tenant)
Postcode: RG45
0
people found
this helpful
Tristan has been helping us find our next property and done an amazing job doing so. Not only has he been professional he has also remained extremely friendly throughout the process, informing us on every step of the process.
Highly recommending Tristan to family and ...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“We were very happy with Tristan's assistance. He actually found ......”
5 Star Review
Jul 25,2017
By:
'Marianna'
Jul 25,2017
Services: Lettings (as a Tenant)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: RG41
Lettings (as a Tenant)
Rent PCM: £1450
Postcode: RG41
0
people found
this helpful
We were very happy with Tristan's assistance. He actually found our property for us, it was one of his suggestions that we wouldn't have seen otherwise....
read full review
Comment on agent fees
We found the fees a bit over, compared to other agencies.
0
people found
this helpful
Was this helpful?
Yes
“As a landlord of my Mum's property a new tenant ......”
5 Star Review
Jul 24,2017
By:
'Margaret'
Jul 24,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RG41
Lettings (as a Landlord)
Postcode: RG41
0
people found
this helpful
As a landlord of my Mum's property a new tenant was found for us and we were kept informed what was happening regarding views etc....
read full review
Comment on agent fees
okay
0
people found
this helpful
Was this helpful?
Yes
“Tristan has provided a good service level with regards to ......”
5 Star Review
Jul 24,2017
By:
'Mark'
Jul 24,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RG40
Lettings (as a Landlord)
Postcode: RG40
0
people found
this helpful
Tristan has provided a good service level with regards to renting our property. He is clear with all communications & follows through on all points, bringing quick feedback. I would recommend Tristan & Prospect to others looking to rent a property....
read full review
Comment on agent fees
Fair
0
people found
this helpful
Was this helpful?
Yes
“Great aervice. Patient ans very understanding. We had many queries ......”
5 Star Review
Jul 23,2017
By:
'Kash'
Jul 23,2017
Services: Lettings (as a Tenant)
Rent PCM: £2100
Would you recommend?: Yes
Postcode: RG42
Lettings (as a Tenant)
Rent PCM: £2100
Postcode: RG42
0
people found
this helpful
Great aervice. Patient ans very understanding. We had many queries but all answered. Fees were very high compared to other the service frim Tristan was great...
read full review
Comment on agent fees
Agent fees are very high. I suppose are standard, paying £1500 on just feds really hit the pocket
0
people found
this helpful
Was this helpful?
Yes
“The service I received from Prospect Estate Agency was great, ......”
5 Star Review
Jul 22,2017
By:
'Samantha'
Jul 22,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG2
Lettings (as a Tenant)
Postcode: RG2
1
people found
this helpful
The service I received from Prospect Estate Agency was great, they were friendly and professional throughout. They were accommodating and explained everything very well during the process of letting a property through them. I would happily use them again in the future and recommend them ...
read full review
Comment on agent fees
Fees in keeping with our companies.
1
people found
this helpful
Was this helpful?
Yes
“Tristan was professional, accommodating and really helpful. He showed us ......”
5 Star Review
Jul 22,2017
By:
'Greg'
Jul 22,2017
Services: Lettings (as a Tenant)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: RG41
Lettings (as a Tenant)
Rent PCM: £1450
Postcode: RG41
0
people found
this helpful
Tristan was professional, accommodating and really helpful. He showed us around the property and was available to answer all questions.
Furthermore, after our third visit to the property, he helped us through the procedure and was available for any issues that had popped up.
Highly ...
read full review
Comment on agent fees
Agent's fees are higher than expected and encountered in London but I don't know if that is indicative of the general Thames Valley area.
0
people found
this helpful
Was this helpful?
Yes
We received 3 offers for this property and the vendor was informed of ALL offers.
Miss X was told that she needed to provide us with proof of funds, so that we could ensure that she was in a position to proceed with the purchase financially, to protect our vendor’s interests. Miss X was notified that until we received proof of funds, other offers would also be considered from other buyers.
We also had an offer from First Time Buyers, who offered full asking price and who immediately showed us proof of funds/deposit, so that we could assure the vendor that they were in a ‘proceedable’ position. These First Time Buyers are not known to us and were not ‘favoured by us’ , but chosen by the vendor due to their position.
The sale was then agreed with these buyers, as we had not heard back from the Miss X, although she also offered full asking price, but without any progress on obtaining proof of funds.
Miss X then turned up at the vendor’s house unannounced, (to the dismay of the vendor) and pressured her in to accepting her offer increased offer instead. The Vendor rang us while Miss X was in her home and we advised her to say whatever she needed to, to get Miss X out of her house.
Miss X then called us and said she was sending us proof of deposit and mortgage agreement in principal. We received a letter from a financial advisor simply saying that the buyer could proceed. There was nothing from any mortgage company to back this up. Miss X also stated that her parents were flying over from China with cash to lend her for the deposit. We highlighted to Miss X that this was potentially a Money Laundering issue, as the bank would want to investigate where such a large amount of cash had come from.
For the Vendor this posed possible delays and uncertainty regarding this offer.
We explained the situation fully regarding the position of both buyers to our Vendor, and our advice was to proceed with the original offer, as we had proof that these buyers were able to financially proceed, which is extremely important in the current economic climate.
The Vendor made the choice to proceed with the first purchasers, who had given us all the information required without hesitation, as she had more confidence in their ability to meet her timescales.
Never at any point was our Vendor told by anyone at Prospect Estate Agency, that anyone would ‘sue’ her, as this is obviously not something that could happen when purchasing a property in the UK. A Vendor can legally refuse an offer at any stage in the proceedings, until exchange of contract and no party can sue the other party.
Quite the contrary to the statement made by Miss X, the vendor was not bullied, was not taken advantage of and even though she may be physically frail, she is extremely sharp and perfectly capable of making her own decisions as to which buyer was in the best proposition to achieve a sale quickly.
Obviously Miss X is disappointed that her offer was not accepted, but she needs to be aware of the facts of how this Vendor chose which offer to proceed with and English law, before posting these comments.
An offer, even above asking price, that is not substantiated by written proof of mortgage offer and when deposit is being flown in from China in cash, is not in every vendor’s opinion as good as one that is full asking price and where the purchasers can proceed to complete the sale and have their deposit available in the UK.