Clifton, Bristol, BS8
2.3/5, 20 reviews
30% recommended
71% lettings valuation accuracy
67% lettings fee satisfaction



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“Not helpful - stay clear...”

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Oct 19,2018
Minithumbdown
By: 'ND'
Oct 19,2018
2 people found
this helpful
Unfortunately this is the worst agency I've ever worked with, not only do they not give you a proper induction when you first move in (we had to ask a neighbour about bins etc) but their professionalism is sincerely adequate at best. They're so many better agencies to use, I would recommend staying far away from them and going for a different one. The agency takes 3 weeks to respond to any issues and usually you have to sort it yourself (my flat mate and I had to spend our own money to sort things out as the person 'responsible' for your aftercare was incredibly incompetent. Granted the properties they have are upmarket but unfortunately the service you receive is not parallel to the property given. Allen & Harris have been let down by the staff they employ and judging on the other reviews we have all had similar experiences. Stay clear, as they will not assist you and will take 3+ weeks to respond to any queries - incredibly unprofessional!
Comment on agent fees
Agency fees are reasonable so it’s the only time I would give this mediocre agency a plus point
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Opening Hours
Address

Allen & Harris
23 Regent Street
Bristol
North Somerset
BS8 4HW
0117 973 1295

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 71% 67% £600 £1,550
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 4 0 8 2 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Avoid avoid avoid! Awful company on so many l......”

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Mar 26,2024
Minithumbdown
By: 'Rick'
Mar 26,2024
0 people found
this helpful
Avoid avoid avoid! Awful company on so many levels, even left our property unlocked and we had personal items stolen. No care or attention to the process, very rushed they just want your money. Worst company we have ever encountered. Zero stars...
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“Avoid them...”

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May 01,2023
Minithumbdown
By: 'Colin'
May 01,2023
0 people found
this helpful
As a landlord who was with them for a very short time, I made two complaints concerning 1) Repairs and maintenance and 2) Rent payments, both against the company they use to contract out these services (Sequence). After exhausting their internal complaints procedures I took them to ...
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“Not good: landlords PLEASE avoid A&H...”

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Jan 22,2022
Minithumbdown
By: 'Anne H'
Jan 22,2022
2 people found
this helpful
Renter here: A&H made the process of finalising our lease incredibly difficult- multiple delayed responses to emails, being passed around about 4 different people in the office, little to no knowledge of the flat itself when showing us around (e.g. what council tax band ...
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“Concerning: Eve ParsonsI have found Eve mos......”

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Sep 20,2019
Minithumbup
Eve
By: 'Joseph'
Sep 20,2019
1 people found
this helpful
Concerning: Eve Parsons I have found Eve most helpful and efficient in maintaining my property , keeping me in touch with Tenant Requests and generally managing lets. She also is most helpful with finding new tenants, and arranging for various reviews required by law etc Burglar ...
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“I started using this company solely because I think it is a useful mechanism for commenting....”

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Sep 05,2019
Minithumbup
Amy
By: 'Barrie'
Sep 05,2019
0 people found
this helpful
I started using this company solely because I had had dealings with Amy Garrod previously. Fortunately her colleagues who I have recently got to know have also proved to be helpful. As a company they do seem to enjoy an over abundance of red tape ...
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“Do not use this estate agents! If I could giv......”

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Sep 04,2019
Minithumbdown
By: 'Emma'
Sep 04,2019
1 people found
this helpful
Do not use this estate agents! If I could give the company a zero star, I would. I'm not one to right reviews, but my whole experience with this agency has been nothing but horrific. Such as having to wait 3 months for my blind to ...
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“Not helpful - stay clear...”

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Oct 19,2018
Minithumbdown
By: 'ND'
Oct 19,2018
2 people found
this helpful
Unfortunately this is the worst agency I've ever worked with, not only do they not give you a proper induction when you first move in (we had to ask a neighbour about bins etc) but their professionalism is sincerely adequate at best. They're so many ...
read full review
Comment on agent fees
Agency fees are reasonable so it’s the only time I would give this mediocre agency a plus point
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“Very helpful...”

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Apr 20,2018
Minithumbup
By: 'M'
Apr 20,2018
0 people found
this helpful
Amy is always there to help and reassure. Nothing is too much trouble and she is very conscientious. We can confidently leave our properties in her hands....
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Comment on agent fees
Our only difficulty is with the billing/payment system. If is unclear, difficult to understand and they don't seem to be able to consolidate payments, (unlike other agents we use), which makes a lot of work for us and our accountant.
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“DO NOT USE THIS ESTATE AGENTS - as a landlord ......”

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Nov 16,2017
Minithumbdown
By: 'Eadie'
Nov 16,2017
3 people found
this helpful
DO NOT USE THIS ESTATE AGENTS - as a landlord I foolishly thought that using an agent would provide a certain amount of support and security - I couldn't have been more mistaken. The service I received from A & H was shockingly poor and resulted ...
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Comment on agent fees
They didn’t provide any service worth paying for - it I had posted an add in the local paper I would have made a much better choice.
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“Awful, dishonest and purely interested in achieving their own targets. ......”

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Oct 21,2017
Minithumbdown
By: 'Vendor'
Oct 21,2017
4 people found
this helpful
Awful, dishonest and purely interested in achieving their own targets. They will say anything to get to sign the contract and I was also mislead and mis-sold additional extras which I did not need and was asked to pay upfront for them in my own ...
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Comment on agent fees
Very high fees. Over 1.4%! The worst thing is that they conceal the total costs by splitting fees and it was not made clear or transparent.
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“Rented for 9 months and all was fine (if you take ......”

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Oct 15,2017
Minithumbdown
Sam
By: 'Jonathan'
Oct 15,2017
3 people found
this helpful
Rented for 9 months and all was fine (if you take no contact at all as fine), but no guidance given about the world of renting, and this was our first rental. Have now tried to get my deposit back for over two months and despite ...
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“I am writing this review as a tenant. Allen and ......”

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Jul 08,2016
Minithumbdown
By: 'Ex'
Jul 08,2016
2 people found
this helpful
I am writing this review as a tenant. Allen and Harris are not the worst I have experienced but they are also far from the best. Whilst repair works were completed when requested, they were never to a good standard. One work in particular had ...
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What agent could do to change your mind?
NA
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“I sent in an enquiry via Rightmove about a house ......”

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Aug 21,2015
Minithumbdown
By: 'thewritergirl'
Aug 21,2015
2 people found
this helpful
I sent in an enquiry via Rightmove about a house being let by Allen and Harris (I wanted to know if the landlord would accept a cat, and if so could I view the property), and the following day I had a really odd email ...
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“I recently used Allen and Harris to sell my flat ......”

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Sep 19,2010
Minithumbup
By: 'Happy'
Sep 19,2010
1 people found
this helpful
I recently used Allen and Harris to sell my flat and I must say this was the quickest sale I have ever experienced: viewings commenced the same day I instructed them and within 4 days was presented a very reasonable offer which I was quite happy ...
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“I used this company when moving to Bristol a I ......”

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Jun 05,2010
Minithumbdown
By: 'Milli'
Jun 05,2010
4 people found
this helpful
I used this company when moving to Bristol a I quickly needed a property in central Bristol. It cost an absolute fortune, staff were uninterested as soon as we took the property. I've had to ring several times for various reasons and get passed around ...
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“After renting from Allen & Harris once, will never do so ......”

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Mar 05,2010
Minithumbdown
By: 'isis'
Mar 05,2010
4 people found
this helpful
After renting from Allen & Harris once, will never do so again! Consistently incompetent, utterly indifferent to the interests of the tenant, and loads of enormous made-up fees to boot. Too many problems to detail, but included lengthy delays to multiple repairs, failure to notify of ...
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“I've used the agents tenant finder service a couple of ......”

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Mar 01,2010
Minithumbup
By: 'm2010'
Mar 01,2010
0 people found
this helpful
I've used the agents tenant finder service a couple of times now, they have so far found us good tenants within a couple of weeks. Very pleased with their service....
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“Awful - messed us around and lied to us even ......”

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Aug 20,2007
Minithumbdown
By: 'Holly'
Aug 20,2007
6 people found
this helpful
Awful - messed us around and lied to us even though we were prompt with payment and had excellent references which cleared in a day. Nearly left homeless as for 3 weeks they failed to contact our landlord to tell him we were moving in. Sloppy ...
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“I regularly engage Allen & Harris for 'tenant find' and, while ......”

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Dec 06,2006
Minithumbdown
By: 'Mrs'
Dec 06,2006
1 people found
this helpful
I regularly engage Allen & Harris for 'tenant find' and, while they have been successful in this activity, their office procedures leave much to be desired They are consistently difficult to contact - often 'answering' calls with a recorded message and invariabaly failing to call back. ...
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“I chose Allen and Harris in Clifton village (Bristol) to ......”

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Oct 09,2006
Minithumbup
By: 'Sophie'
Oct 09,2006
0 people found
this helpful
I chose Allen and Harris in Clifton village (Bristol) to sell my flat primarily due to their location (at the end of my street). Overall I have been very impressed with their service. The particluars they produced were excellent - I almost didn't recognise the ...
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Awards won by Allen & Harris, Bristol BS8 4HW



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