Redferns Estate Agents
Ottery St Mary, EX11
3.4/5, 10 reviews
50% recommended
88% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

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“very poor service...”

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Sep 23,2018
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Lee
By: 'A'
Sep 23,2018
1 people found
this helpful
Having enquired about a property I was promised -by the manager-that I would be called back with further info on that same day - this call never happened. I called again on the next day and was told (by another member of staff) that I need not worry as I would not be left out of any opportunity to buy the property and my details were taken again. Called again 10 days later to be told that property was sold! Spoke to Lee Maddicks and he was offhand, defensive and rude and actually hung up on me. Wondering what actually went on with this sale!! Avoid this agent.
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Latest Reviews

View all Reviews 10
14th Oct 2024
reviewed by 'Comms nightmare'
“Easier to get blood from a stone.Impossible to get any information about our purchase! Repeatedly have to chase to ......”
23rd Sep 2018
reviewed by 'A'
“Having enquired about a property I was promised -by the manager-that I would be called back with further info on ......”
7th Jul 2017
reviewed by 'Mo'
“My wife and I have both purchased and sold homes through Redferns, and we both agree that the service has ......”
12th Jun 2017
reviewed by 'Tony'
“Recently sold my house through Redferns at Ottery and found the entire team highly professional and enthusiastic. Lee and David ......”
19th Apr 2017
reviewed by 'Tee'
“Just sold our house through Redferns we found them very professional open and honest, the sale went through without any ......”
4th Apr 2017
reviewed by 'Shirls'
“I would like to say how professional and hard-working the team at Redferns are and worked hard to get the ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Redferns Estate Agents
1 Broad Street
Ottery St Mary
Devon
EX11 1BR
01404 814306

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 88% 100% £135,000 £195,000
Lettings 0% 0% £795 £795
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 5 1 0 0 0 4
Areas covered
  • EX11
  • EX5
  • EX14
  • EX10
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Exeter, EX3
Ottery St Mary, EX11

“Easier to get blood from a stone.Impossible ......”

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Oct 14,2024
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By: 'Comms nightmare'
Oct 14,2024
0 people found
this helpful
Easier to get blood from a stone. Impossible to get any information about our purchase! Repeatedly have to chase to get answers to the most basic questions. Tell you what you want to hear but not what you need to hear. Empty promises to keep ...
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“very poor service...”

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Sep 23,2018
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Lee
By: 'A'
Sep 23,2018
1 people found
this helpful
Having enquired about a property I was promised -by the manager-that I would be called back with further info on that same day - this call never happened. I called again on the next day and was told (by another member of staff) that I ...
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“My wife and I have both purchased and sold homes ......”

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Jul 07,2017
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Lee
By: 'Mo'
Jul 07,2017
1 people found
this helpful
My wife and I have both purchased and sold homes through Redferns, and we both agree that the service has always been excellent. Lee has always offered us sound advice about the best ways to best market our home, and his communication is spot on. ...
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Comment on agent fees
Very reasonable fees.
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“Recently sold my house through Redferns at Ottery and found ......”

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Jun 12,2017
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Lee
By: 'Tony'
Jun 12,2017
0 people found
this helpful
Recently sold my house through Redferns at Ottery and found the entire team highly professional and enthusiastic. Lee and David carried out the viewings and introduced new buyers very quickly when the process seemed to have stalled. Kylie was really helpful and supporting whenever calling ...
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Comment on agent fees
Value for money. There's a huge amount of work behind the scenes to effect the sale of a home and make the process as smooth and painless as possible.
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“Just sold our house through Redferns we found them very ......”

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Apr 19,2017
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Lee
By: 'Tee'
Apr 19,2017
0 people found
this helpful
Just sold our house through Redferns we found them very professional open and honest, the sale went through without any hiccups, they kept us up-to-date and informed throughout. Lee is a very pleasant and approachable guy he will tell you the truth on the price ...
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Comment on agent fees
very good
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“I would like to say how professional and hard-working the ......”

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Apr 04,2017
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By: 'Shirls'
Apr 04,2017
0 people found
this helpful
I would like to say how professional and hard-working the team at Redferns are and worked hard to get the best price.They kept me in formed at all times. I am absolutely delighted with the way they conducted the sale of my mum's property....
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Comment on agent fees
Excellent got a good deal
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“Redferns use some very debatable tactics to make it look ......”

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Mar 22,2017
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By: 'Home'
Mar 22,2017
1 people found
this helpful
Redferns use some very debatable tactics to make it look like they have a stronghold in the property market. Houses that have been sold subject to contract are advertised as being available. When questioned about this we were told they only mark as sold once ...
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“Lee Maddicks of Redferns has just sold a property for ......”

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Dec 23,2016
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Lee
By: 'JB'
Dec 23,2016
0 people found
this helpful
Lee Maddicks of Redferns has just sold a property for me and I'm more than happy with the service he offered. I heard of Lee from numerous locals, all of whom spoke well of him. I first met him when he gave me advice on ...
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“Lee Maddicks of Redferns has just sold a property for ......”

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Dec 23,2016
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Lee
By: 'JB'
Dec 23,2016
0 people found
this helpful
Lee Maddicks of Redferns has just sold a property for me and I'm more than happy with the service he offered. I heard of Lee from numerous locals, all of whom spoke well of him. I first met him when he gave me advice on ...
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“We have been looking for a property over the last ......”

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Aug 23,2016
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By: 'Anon'
Aug 23,2016
0 people found
this helpful
We have been looking for a property over the last couple of months and found a house with Redferns that we wanted to apply for. We viewed the house; the agent was late, arrogant, uninformative and we felt as if we were intruding on his ...
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What agent could do to change your mind?
The fees were ok with Redferns.
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Comment on agent fees
The fees were ok with Redferns.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 5:07 PM 19/04/2017 by Lee Maddicks

Awards won by Redferns Estate Agents, Ottery St Mary EX11 1BR



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